This hotel has some great reviews and it is a nice place to stay in terms of the location, cleanliness and price. For me it had a few big downsides and I will not be going back. Firstly the guy on reception, Edgar, was rude and unpleasant. Secondly I booked & paid for a double room but was given a small one only suitable for a single or two midgets when they discovered I was travelling alone. Thirdly at 9.30am the chambermaid unlocked my room while I was in the lobby using the WiFi, she left the door wide open even though I plainly had not checked out and my passport and packing were in full view on the bed! She, meanwhile was on another floor!
Fourthly, they refused to look after my luggage while I explored Malaga on foot even though I had checked that this was possible on the previous evening. The reception is manned 24/7 with the door locked so this should have been possible.
My recommendation is "find somewhere else to stay that takes better care of its guests".
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- Also Known As:
- Hotel Trebol Malaga, Spain - Costa Del Sol