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“Almost excellent!”
Review of Vincci Malaga

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Vincci Malaga
Ranked #11 of 88 Hotels in Malaga
Certificate of Excellence
GreenLeadersGold level
Derby, United Kingdom
Level Contributor
252 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“Almost excellent!”
Reviewed August 25, 2012

We stayed for 10 days in August 2012. The hotel is 10 mins from the Malaga airport by taxi and 10 mins from Malaga city centre by bus - excellent. It is approx 100 yards from the sea - 50 yards from the beach - excellent. The rooms that we had were on the top floor (6) and faced the sea - excellent. The rooms (and hotel) were quiet, spotlessly clean, large, had great aircon and had floor to ceiling windows - excellent. The breakfast was great. The rooms had a minbar and a free, large safety deposit box - excellent. The only problems (which was a problem because we had 2 rooms for 10 days) was that we booked 'executive rooms'. The hotel's website states that these rooms have free minbars. We assumed that they would be re-stocked. When we asked we were told that, because we had booked via a third party (a major international company that specialises in late holidays...) the minibar would not be re-stocked. The hotel said that if we had booked directly then the bar would have been re-stocked. Whilst this wasn't a major problem as such, I thought that the response of the hotel was unfair given that 'free minibar' advertised on their website should not be limited to people who book via the hotel's own website in my opinion. I have taken up the matter with the third party since returning and I believe that the hotel has offered to make a gesture - if we stay again - although I have not heard anything from the hotel as yet. The whole thing was a real shame because the hotel really is excellent and we would certainly stay there again - albeit with the fine print clarified before we arrive.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JackieTrainor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Malaga, responded to this review, August 30, 2012
Dear guest,
Thank you very much for choosing Vincci Hotels and sending your comments and feedback. We are pleased to know that your stay with us met your expectations and that you were especially satisfied with our location, facilities and breakfast service. We will pass along your congratulations to the entire hotel staff. That you had a good experience with us is our greatest satisfaction and what motivates us to continue working hard so that our guest´s stay will be pleasant and enjoyable.
Likewise we would like to use this opportunity to let you know that, thanks to comments like yours, we are going to include a free minibar for the entire stay in our executive rooms.
Ultimately, we work to satisfy our guests and their opinions are what always guide us in doing so.
We would be delighted to welcome you again soon to our establishment.
Warmest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
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English first
Leeds, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 25, 2012

Stayed one night with a friend before we ad to fly back. hotel was very lovely, bed was the biggest i think i have ever seen! chose this hotel as close to the airport, taxi was 16 euros.

On arrival i found the recepionist quite snooty and did not speak a lot of english! which in all honestly made me quite mad for a while, however other receptionists we spoke to were absolutly lovely!

check out time is 12 and our flights were not untill 8, hotel offer a left luggage facility which is really helpful and ment we could spend a day wondering around malaga city centre (bus is 10 minutes, from back of hotel). lovely bar across the road on the beach, cocktails for 4 euros!

would defanatley stay agaIn though and would recommend to friends.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tbain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community manager at Vincci Malaga, responded to this review, August 20, 2012
To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 14, 2012

I travelled here with a group of girlie mates for a last minute deal, it was really well priced and I think you get value for money. Obviously, major downside is the lack of a pool but with the sea just minutes away it was not that big a deal. There are lots of local places you can visit and plenty of bars and shops its was perfect for what we wanted. Also check out the cocktail bar on the marina, you can't miss it. The rooms where kept to a clean standard, I think we tested the level of service by being a bit messy. We hopped on buses everywhere so it really helped get to various locations for a little amount of money. Personally, I loved the breakfasts as there was lots of choice and well having a bucks fizz at breakfast time is always a treat. It is not a romantic place but its a funtional, fun place. I would recommend this for either business, friends or solo. The lack of a pool would be a major draw back to families. Oh, the weather was lovely but to be fair thats expected!!

  • Stayed August 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Holidaytastes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Community Manager at Vincci Malaga, responded to this review, July 16, 2012
To our esteemed guest:
Thank you for your comments. We appreciate knowing that your stay with us met your expectations. Without question, our guests’ satisfaction is our raison d’être.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 12, 2012

My wife and I were travelling through Spain on a road trip and this was out last destination of the road trip before heading to Barcelona. This was a neat hotel, located on the beachfront. The service wasn't the best starting with the people at the reception. They just seemed too cold. We had to ask them for the local map and they gave us no help figuring out where was either tourist or local spots were. And this was the only hotel which charged us for parking, which was about 14 Euros a day.
However the location makes up for the hotels lack of service. You walk across the road and are at the beach, lots of eating options are available from fine dining to a burger king a few blocks away.
the rooms in the hotels were nice, overlooking an area which has a small man made pond with a few ducks, a few benches to sit on etc, not sure if this would classify as a park but it was a different sight to see kids feeding the ducks, or people just taking it easy on the benches after walking their dogs.
Even though we didn't spend much time in the hotel I wish the service was better

Room Tip: If a beachfront location is more important than service, then this is your best bet.!
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TarunJagwani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Malaga, responded to this review, July 25, 2012
Dear guest,
Thank you for the time you have dedicated to write your opinions regarding your stay in our hotel. We are pleased to know that our location and our facilities were to your liking. The satisfaction of our guests is our reason to be and what we in Vincci Hotels work for every day.
We regret, however, that we did not entirely meet your expectations and that some details were not to your liking. We will bear close in mind each and every one of your ideas as surely they will help us to continue to improve the service that we offer our guests.
We would like to note in any case that our staff do offer tourist information of the city to all guests who request it and help them with everything they need, so we apologize if in your case it was not entirely like this.
We are at your disposal for anything you may need.
Warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 12, 2012

The hottest time of the year when we arrived and no air-con in the reception or bar. Staff very friendly, yet little English spoken but enough to get by. Clean modern hotel but lacking character. No free drinks available even in our room except at breakfast. Good food and drink available at a price. Enjoyed the breakfast and well presented. Several local places to eat and the beach is across the road. Bus stop is a short walk and about every 20 minutes. I walked into Malaga and can take about 1 hour. The area is very residential. Ok for a long weekend i would say.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DCFC_SK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GemmadeVincci, Community Manager at Vincci Malaga, responded to this review, July 25, 2012
Dear guest,
Thank you very much for choosing Vincci Hotels and sending your comments. We are pleased to know that your stay with us was enjoyable and that our location, facilities as well as our staff and restaurant service were all to your liking. Without a doubt the satisfaction of our guests is our reason to be and what we work for every day in our chain.
We regret, however, that some details were not entirely to your liking. We would like you to know then that we take note of each and every guest´s observations, complaints, suggestions and comments, always with the aim of improving.
We would like to point out, though, that we do have air condition both in the reception as well as the bar. Those guests who are not comfortable with the temperature in these areas can mention it and, insofar as possible, our staff will take care of their request.
Ultimately we work to satisfy our guests and their opinions are what always guide us in doing so.
Warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 9, 2012

Modern spacious hotel with impressive large lobby and friendly helpful receptionist staff.
Rooms spacious and clean.
Underground car park.
Free newspapers available in lobby.
Good generous buffet breakfast available.
Nice beach facing hotel across busy road.
40 minutes walk from centre of town. We had a car so no problem.
Sea temperatures low,expecting water to be warmer as this is the end of June ? global cooling.
No swimming pool in hotel.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Macanta_38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Community Manager at Vincci Malaga, responded to this review, July 10, 2012
To our esteemed guest:
We appreciate your comments. We will pass along your praise to the hotel’s entire staff. That you had a good experience at our hotel is our greatest pleasure, and it’s the reason why we work so hard every day.
We hope to see you again soon at one of our hotels.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, United Kingdom
Level Contributor
81 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed July 3, 2012

Chance holiday for a 5 night break at short notice. Wow what a find! Across road to beach. 30 mins slow stroll to City. Buses easy and cheap. Train easy and cheap. Food out of this world and cheap. Tapas, sardines and beers on beach exquisite and cheap! City is brilliant with lots to do and see. So clean and friendly everywhere. Vincci Malaga ideal for us. Staff ever so helpful, rooms spotless and clean. Views across to sea and beach. Just had to go for run as everyone in Malaga seemed to be running, walking, roller-blading or cycling along the sea-front promenade. Would the hotel benefit from having a pool? - possibly but sea is only 50 metres away. would I go again? - without a doubt and Thanks Vincci for the lovely cold Cava.

Room Tip: Ask for upgrade to Sea view and 3 rd floor or above. Breakfast included is definately worth it.
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gavandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Community Manager at Vincci Malaga, responded to this review, July 4, 2012
To our esteemed guest:
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vincci Malaga

Property: Vincci Malaga
Address: Calle Pacifico 44, 29004 Malaga, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Malaga
Amenities:
Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#10 Luxury Hotel in Malaga
#11 Business Hotel in Malaga
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Vincci Malaga 4*
Number of rooms: 105
Official Description (provided by the hotel):
This chic, urban hotel is set on Málaga’s seafront promenade, blending modern style with timeless views over the glistening Mediterranean Sea and the sandy beaches of the Costa del Sol. The 4-star Vincci Málaga is a new property offering you the best in contemporary design. Its clean, minimalist decor – full of polished marble, parquet and clean white surfaces –contrasts well with the historic port city of Málaga. Each room enjoys plenty of natural light and all have sea views. They come equipped with flat-screen and internet connections. Begin each day with the Vincci’s continental breakfast selection, including traditional Spanish dried meats ... more   less 
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Also Known As:
Vincci Malaga Hotel Malaga
Vincci Hotel Malaga
Vincci Malaga Spain - Costa Del Sol

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