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“Serves its purpose well”

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Holiday Inn Express Malaga Airport
Ranked #43 of 88 Hotels in Malaga
UK
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Serves its purpose well”
Reviewed June 17, 2013

We spent an unplanned night at this hotel due to the recent air traffic control strike delayed our return home. We booked on the day and the hotel served its purpose well. Close to the airport (although due to the one way motorway system a very convoluted taxi journey was taken from the airport – beware the minimum €15 charge!) the hotel was clean and our room very spacious. The only fault was we could not get the shower to work but as it was 5am in the morning and only the night staff were on duty unfortunately nothing could be done so we had to make do with the bath. The staff were however very friendly with check-in completed very quickly on our arrival at 10.30pm. In addition, whilst the hotel restaurant was a little chaotic with a lot of uncleared tables the waiting staff were very friendly and our food (very generous portions) arrived very quickly. There was also tea/coffee and cereal available at 6am on our departure and whilst it wasn’t the full breakfast selection it was still very welcome at that time of the morning. Overall I would definitely recommend the hotel if Malaga Airport accommodation is needed.

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brandenburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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turkey
Level Contributor
92 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed June 15, 2013

Had a late flight so after collecting hire car we tried to find the hotel.we could see it but couldent get to it!! It was dark and im sure it would have been easier in daylight. When we did arrive the room was very clean and a good comfortable bed. slept well. Breakfast was a serve yourself buffet,which was excellent and a wide range of choice.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank katherineTurkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gibraltar
Level Contributor
122 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed June 10, 2013

Since the plane we were travelling was leaving very early in the morning we decided to go the night before and stay in a nearby hotel. Close to where we were leaving our car and the airport was the Holiday Inn Express basic but clean and nearly new.

The reception was manned by Beatriz and one other person. The service was quick and professional. They diversified to answer the phone, attend to clients and serve behind the bar.

The dinning room offered a set menu as well as an a la carte one and we were in fact served at our table with expertise and in a friendly manner. The food, simple but well prepared tasty and well presented. A complimentary buffet breakfast with a variety of juices, cereals, fruits, cold cuts and bread was available from 7.00am until 10.00am. Before this time you did not need to leave the hotel with an empty stomach as you could get hot beverages and biscuits.

We were really very surprised at what got. Particularly being served at dinner when in some more important hotels you have to self service yourself.The rooms were quite big and comfortable with television, hair dryer and plenty of hot water. Great value for a night stay it is away from shops, restaurants etc. Families with children were staying. I can fully recommend for a short stay. Difficult to find we had to call Beatriz twice to get there!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
8 reviews
3 hotel reviews
Reviewed June 8, 2013

Need a place which is close to the airport, Clean, quiet AND affordable--- this is that place!!! Downside-wifi is 11 euros per day- but offer to join their points club and its free. Tricky to find- thank you GPS.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janice C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed June 4, 2013

Stayed here last day of may 2013. GET PROPER DIRECTIONS. We read about others taking ages to find it so we carefully searched out directions to the hotel, got there no problem from the airport, took about 10 mins in the car max.
No food when we arrived, 10:30-11pm they kindly gave us a Chinese take out menu and pizza. We ate our dinner in the restaurant area with their cutlery and plates, the night shift said they would clear up, couldn't have been more helpful.
Would easily stay here again if needed.
3 persons €49 for all 3 inc breakfast. Good value we think.

Room Tip: Make sire you get directions correct before trying to find this hotel.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UkDean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed June 4, 2013

This is a decent hotel to stay for 1 or 2 nights at most. We arrived quite late after picking up a hire car, and it really was difficult find. The directions on the website are extremely poor, and the sat nav takes you across the road. If you are trying to find your way here, head straight to the Macro and Toys R Us. Take the exit off the motorway as though you are going to these stores.

Evening meal was adequate if unspectacular. Poor bar service and could not have large draft beers because there were no glasses. It was quiet so clearly not enough large beer glasses. Breakfast was very limited. Only a few cold meats available and restaurant resembled a canteen.

Probably as good as you will get by the airport but two nights maximum.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank avfc4life16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Malaga Airport, responded to this review, June 24, 2013
Dear avfc4life16

Thank you very much for your recent stay with us. I am deeply sorry we fell below your expectations. Our hotel is very proud of its level of service and quality of its product and for this reason your comments will certainly be looked into. Please accept my sincere apology for the shortcomings you have experienced. I appreciate you for bringing this into our attention as the feedback we receive from our guests like you, enables us to target problem areas and take the necessary actions to improve our guest services.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aylesbury
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 3, 2013

Last time we made the mistake of trying to get to the hotel by public transport/taxi. This time we thought we were being clever picking up the car at the airport and driving there. Made the mistake of trusting Google Maps which put the hotel in the wrong place! Eventually found it by asking a nice garage man. Basically you have to get off on the MA21 at ToysRus and take the access road. There is NO SIGN. We were not the only ones having trouble as there was a German couple at the garage who also could not find it! Got to the hotel eventually. We said how difficult it was to find and the guy behind the desk just said "we know" and shrugged. Not very impressive. Once you are there it is fine!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MartinHussingtree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Malaga Airport, responded to this review, June 17, 2013
Dear MartinHussingtree,

Thank you for staying with us. Your feedback is very important to us. We are sorry you had difficulty finding our hotel. Your comments will be shared with the appropriate departments. We always welcome opportunity to improve.

Sincerely,

Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Malaga Airport

Property: Holiday Inn Express Malaga Airport
Address: Avenida Velazquez 294 | (Junto N-340), 29004 Malaga, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Malaga
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #43 of 88 Hotels in Malaga
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Malaga Airport 3*
Number of rooms: 122
Official Description (provided by the hotel):
Welcome to the closest Hotel to Málaga International Airport. The brand new Holiday Inn Express Málaga Airport is a comfortable and modern establishment ideally suited for both the Business and Leisure Traveller. If your flight is arriving late or you have an early departure time, and need a comfortable and familiar place to stay, this is the ideal place to stop over. SPECIAL OFFER:If you reach the Hotel via Public Transport (Bus 19) we will reimburse the Bus Ticket. Don't Miss Out!! Inaugurated on the 26th of June, 2008 its fantastic location makes it the ideal base camp to start off your day in the Malaga Area. Located directly on the N340 Motorway and with easy access & connections to all major city ring roads, the Holiday Inn Express Málaga Airport is surrounded by the Business Parks of Guadalhorce, Villa Rosa, and San Luís; and only a 2 minute drive (800m) from the Airport!For the leisure traveller the Hotel is next to Málaga's main beaches such as Guadalmar, Torremolinos and Benálmadena as well as Málaga City Centre.In the morning, we offer a delicious COMPLIMENTARY Continental Buffet Breakfast to all our guests! Both Wi-Fi and High Speed Internet Access (HSIA) are available (at a charge).And now we offer a Limited Dining Service (Monday-Thursday) in our 'Restaurante La Biznaga' for 12 Euros + VAT. ... more   less 
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Also Known As:
Holiday Inn Express Malaga Airport Hotel Malaga
Holiday Inn Express málaga
Holiday Inn málaga
málaga Holiday Inn
Holiday Inn Express Malaga Airport Spain - Costa Del Sol

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