28 male golfers on our annual trip
Atalaya Park Golf Club – two courses, Old is wide open, very “English” in layout – a long way to go to play a course very similar to lots of courses in Kent – New is tricky, and has some very interesting holes, this is a shorter course but more of the Spanish challenge that I was hoping for.
Tee boxes generally OK, not manicured but not bare, fairways generally good quality and then there are the greens. First day we were out late in the day on the New course, very disappointed, yes lots of traffic before us but spike marks all over the place and trying to get the ball to not hop skip and jump around the cup was nigh on impossible – very disappointing. Second and third days out late morning, Old course greens were a little better than New but still very spiked up. Last day Old course and first group out, greens so much better. Suggest if you want to get any pleasure from these greens stet your alarm clocks for an early rise
The courses are about 10 minute transfer from the hotel, there is a courtesy coach that runs, pick up is about 1.5 hours apart, this can mean early departure from the hotel just to make your tee time and also a lot of hanging around to come back
The big negative for us, and the reason we would never return to this course, is the attitude of the “Pro staff”, nothing “professional” here. We had attempted to book buggies for all our rounds prior to departure, were happy to pay up front to secure but "no this was not possible". However “we assure you we have lots of buggies so it should not be a problem” they said. First day, having travelled from the UK, dropped luggage off at the hotel and got to the course for a 14:30 tee time on arrival No Buggies!!! 28 not very impressed golfers (I agree with another review on here – there were loads of buggies just that we could not use them or they were in disrepair. After much discussion we were allowed to pay up front for buggies on the Friday, phew! We were told that you are not allowed to pre-book but need to turn up at 07:30 in the morning of play to arrange buggies. This we did on the Saturday and luckily got buggies, then came Sunday, we had first tee times on the Old course at 08:00, we got the 07:00 transfer and arrived at the club before the pro shop was open. First in the queue to get buggies we thought – not on your life – “all buggies are booked out today we do not have any to let you have” was the reply – sorry? – “you told us we are not allowed to book so how come they have been booked out” we ask “it was the managers’ decision” came the reply. 28 guys having been messed around day 1 due to the clubs lack of business sense, organisational skills and Customer Service, all of us without much sleep – excuse the pun but – Red Rag to a Bull!!! The staff just did not seem to care and one actually said “it doesn’t matter to me”, this comment was quickly passed back as “that is the problem with this golf course, it does not matter to you”. After lots of Spanish to Spanish discussions behind the counter, us on the other side trying to stay calm they then say “we have 5 buggies” you can have – jeeps one of them is a magician!! More discussions and mention of ratings on the web and then the Rabbit out of the Hat trick – we got 14 buggies – well I never!
This club needs to wake up and plan – as I am sure most groups going to these courses pre-plan, they need to get a booking system, keep there buggies in good working order and if needs be hire in additional buggies as and when needed, they would already have our money.
Courses I would rate Old – 5/10 for interest, New 8/10, course condition 7/10, Greens 6/10.
Good luck if you chose this course