Just arrived at this hotel and loved it immediately. Spent the day on the beach then came back to the hotel looking forward to a relaxing swim in the pool. Only to be greeted with locked doors/gates to the whole pool area and patio. The whole area is shut from 7pm. Its 30 degrees and glorious sunshine outside, and i have a view of the pool from my balcony - which makes it even worse that we are not allowed to swim in it. There was no guard or staff out there at 3pm so no reason not to keep it open while it is still hot and sunny outside. A very disappointing end to the first day of our holiday, and when I complained to reception the man just shrugged.
- Official Description (provided by the hotel):
- Hotel Puertobahia & Spa is the only hotel in the beachfront ov Valdelagrana Beach in El Puerto de Santa Maria.Completely renovated, our 330 rooms have a terrace, full bathroom, heating and AC systems, telephone, minibar, Satellite TV with a 32" LCD screen, and the best sea views. All of it thought to offer the best confort.You will be amazed by our new facilities, a gym and a relaxing spa.Free WiFi access.Gardened areas with swimming pool.Only 5 minutes away from El Puerto de Santa Maria town and Puerto Sherry yacht club, 15 minutes away from Cádiz and Jerez de la Frontera and 1 hour away from Seville. It is perfectly located for learning the wide tourist attractions in the area (monuments, wine, golf, sea sports, nightlife, etc.)You will find the best food experience at our “Óceano” Buffet Restaurant and our “Mirador” Bar. During summertime you will also enjoy the fresh air of our Barbacue Restaurant and our swimming pool bar.The success for your events, gatherings and celebrations is guaranteed thanks to our spacious and bright meeting and dining rooms and our high quality service. ... more less
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