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2 - 7 of 57 reviews
Reviewed May 13, 2018

The first night I stayed it was impossible to sleep because of the noise of groups of stupid people on the street (there's a bar just at the opposite of the hotel). After 2 calls to the reception and 1 call to the bar made by me at 1;40 a.m., then 2;10 a.m. and finally 2;40 a.m. without any change of the situation (I would have expected the hotel staff to be more active in this sense, but I was left alone) I finally pretended to change room, so I did the moving at around 3:00 a.m.
Incompetent staff: only thing they could say was: "It's not our fault", I had to pay the entire amount of the reservation not considering the huge problem they aren't able to manage (many other clients had the same problem and it means that they don't want to do anything about). When I asked for the Toutist office the girl at the reception didn't even knew where it was...come on! Totally unprofessional.
Last but not least: there's no toilet for clients during check-in or check-out, and all the rooms are always occupied, of course! Only for this detail they could close..

Room tip: Avoid it! Totally!
Date of stay: May 2018
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
Thank Laura Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2018 via mobile

Booked this hotel as it was the only one we could get at short notice for a Saturday night. I wasn't expecting too much from this place but...
The outside noise was incredible until about 5am.
The hotel is opposite the Jazz club - the noise wasn't from the club itself, but the patrons outside it. Also there is a huge plaza at the bottom of the road which appears to be a favourite with many many locals. To make things worse our balcony door didn't close!
There is no sound proofing between rooms.
Our room (106) was large. Bathroom a bit small. Shower good. Not enough towels - only one grubby looking bath towel and two hand towels. Extractor hanging off wall.
The sheets were too small for the bed and didn't match - but bed was comfortable. Tried to inform receptionist of faults to be fixed but he understood no English and our Spanish doesn't cover maintenance!

My advice is book somewhere else in advanced - nearer the beautiful old town.

Date of stay: April 2018
Trip type: Traveled as a couple
Thank Avril G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2017

Discasting hotel, people, service, cleaning, all incredible low qaulity, careful when they tell you that a parking is two minutes away from the hotel, please, DO NOT ALLOW THIS PEOPLE TO cheet you, is discusting!!!!!

Room tip: No room is good ; just do not use this hotel; a real honest suggestion!
Date of stay: October 2017
  • Trip type: Traveled on business
    • Value
    • Sleep Quality
    • Service
Thank selfre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2019
Google Translation

Date of stay: March 2019
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2019
Google Translation

Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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