Our third visit to this hotel, and each visit seems not quite as good as the last. This time we had a problem with the room door which wouldn't lock from the outside. The reception staff were unable to fix the problem and the hotel was fully booked so we couldn't change rooms. The next day we packed our bags to change rooms, but the problem seemingly sorted itself out. All rather inconvenient, and all we were offered in return was 2 free drinks each in the bar. Our room faced onto the street and there were some issues with noise from shouty people. The breakfast offering consisted of a reasonably good range of hot and cold items, though the hot selection was a bit disappointing (scrambled egg with lots of green bits in it?!) As noted in my previous review, the hotel restaurant is not normally open on Saturday and Sunday, which means the bar isn't open either, and that's not really good enough. The best feature of this hotel is the convenient location close to the railway station.
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- Also Known As:
- Best Western Erfurt
- Erfurt Best Western