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Traveler rating
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All reviews old city small fitness room free parking pool and sauna nice hotel reception staff close to city center room service min walk underground garage opposite the bus station business trip breakfast buffet free of charge location is great comfortable bed double room
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Reviewed May 14, 2019

I have stayed at this properly about 6-7 times and can honestly say that I have never had a bad experience! Staff, room, cleanliness, the bar service and the food has consistently been positive! I can highly recommend this hotel!

Room tip: If you want a completely quiet room, get one which faces west.
Date of stay: May 2019
  • Trip type: Traveled on business
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Review collected in partnership with this hotel
Thank Per E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLubeck, Guest Relations Manager at Holiday Inn Luebeck, responded to this reviewResponded 4 weeks ago

Dear Per E,

wow! What a great feedback! We appreciate the time you have taken, to review your stays with us.

It is a honour for us to hear, that we always meet your expectations! Thank you very much for your loyalty.

We hope to see you soon again!

Best regards from Lubeck,

Your
Holiday Inn Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2019

+Cozy old styled hotell. Close to the old town. Nice and helpfull staff both at room service, reception and at breakfast.
An extra credit that kidz was free of charge. Made our family’s stay even more worth the price.

- A little bit too cold in the room but ok. Should have been some extra blankets or something like that.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
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Review collected in partnership with this hotel
Thank Maps23728617775
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLubeck, Guest Relations Manager at Holiday Inn Luebeck, responded to this reviewResponded May 8, 2019

Dear Maps23728617775,

we appreciate your great feedback!

We hope, that you had a great time in Lübeck and that you enjoyed every minute of it.

It would be a pleasure for us, if we may welcome you again.

Please let us know at any time, if you have any wishes. We look forward to assist you.

Best regards,

Your
Holiday Inn Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2019

Simple excellent; great city to spend some time off. We loved the swimming pool and the new lay-out of the rooms. Restaurant highly recommended. Will definitely return to visit this very nice hotel with it's friendly staff.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Service
Thank Dion M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLubeck, Guest Relations Manager at Holiday Inn Luebeck, responded to this reviewResponded May 2, 2019

Dear Dion M,

thank you very much for your great review! We really appreciate it and it makes us very proud, that we met all of your expectations.

We hope you had great time in Lübeck and that you enjoyed every minute of it.

It would be great, if we may welcome you again.

Best regards from Lübeck,

Your
Holiday Inn Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2019

Staff was excellent. Very accommodating.
The room was nice and clean. Not top modern, but acceptable. There was parking right outside which was a big plus. Also, the hotel is very close to the city center. Walking distance.
The few bad things:
- my father had booked the cheapest rooms, so there was no mini-bar/refrigerator - more expensive rooms have those so in a way, that is on us
- there was an ice machine on another floor, but your key card only works to your own floor and the lobby, so we had to get a second key card to go to floor 1
- the water in the bathroom was a little hard to adjust proberly

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Michael-Kastberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLubeck, Guest Relations Manager at Holiday Inn Luebeck, responded to this reviewResponded May 2, 2019

Dear Michael-Kastberg,

we appreciate your great feedback and the time you have taken to review your stay. We are sorry, that you missed a minibar in your room. You are always welcome to ask our reception team, if you need something chilled or ice cubes.

They are happy to assist you. We hope, that you had a great time in Lübeck and it would be a pleasure for us, to welcome you again.

Please let us know at any time, if there is something that we can do for you.

Warn regards from Lübeck,

Your
Holiday Inn Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2019

Thoroughly nice staff and good rooms and also great parking facilities - less than 10 minutes walk from centre and lots of shops and restaurants. Bar and social life very nice. We opted to eat breakfast somewhere else, just to get a more local feel for the "Frühstück"

Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Passenger36903948171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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