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Holiday Inn Luebeck
Ranked #4 of 56 Hotels in Lubeck
1 review
“Great choice!”
Reviewed June 26, 2014 via mobile

Very clean and comfortable. Nice beds and good price. The hotel is located just across the bridge and is a quick walk to old town Lübeck (a UNESCO World Heritage site). Friendly and helpful staff with excellent English

Stayed June 2014, traveled with family
Helpful?
Thank Douglas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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339 reviews from our community

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    48
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • Danish first
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English first
Dusseldorf/Germany
Level Contributor
109 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed May 5, 2014

The warm and efficient welcome and the nicely renovated clean rooms as well as enough space to drop my car let my daughter and me quickly forget a five hours journey to inter alia explore the attractive old Hanse-Town at the footsteps of the Baltic Sea. All the historical attractions of Luebeck are at walking distance, even the famous Holsten-Gate at the other end of the former city walls. And if you are too tired to walk, there is a modern public bus (No.15) just behind -or in front of, i.e. next to- the Holsten-Gate to take you back to the hotel. Despite, my daughter still looked forward to enjoy the indoor swimming pool and the sauna located in the basement of the Holiday Inn. Towels and bathrobes have been free of charge, managed by reception staff. I enjoyed another 'goody' instead, some of the complimentary famous and tasty Luebeck Marzipan.
Breakfast was ok, but appeared to be somewhat overpriced compared with other Holiday Inns e.g. in Asia.

Room Tip: Rooms to the rear side of the hotel are quieter.
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wilf40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, General Manager at Holiday Inn Luebeck, responded to this review, June 11, 2014
A big thank you for the great compliments for our team, we are very proud on them which is proving the affords we are doing all together. Looking forward welcoming you again when next time in Lübeck
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Denmark
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 19, 2014

Properly the best breakfast ever! Very good room for traveling with kids (two teenagers). There are sort of a separate room with bunk beds for the children. Biggest problem is who is to sleep on the top bunk. Very close to city center, just a 5-10 min walk. Free parking and free WiFi. If we go back to Lübeck, we would definitely stay here again.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HGUDenmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, General Manager at Holiday Inn Luebeck, responded to this review, April 30, 2014
Dear HGUDenmark,
Thank you very much for staying with us and your compliments, especially on our food & beverage service of our restaurant “Kochwerk Lübeck”.
We are looking forward welcoming you again when you travel next time to Lübeck.
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Horsens Denmark
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 15, 2014

There are a number of free parking spaces around the hotel. Otherwise there is underground parking at around 12 euro per day. The reception was very efficient and a very friendly welcome, well done! The family room was great, plenty of space and a separate childrens sleeping area with own tv. There was complimentary fruit, water and juice in the room. The swimming pool is very nice, with a sauna in the changing rooms. The hotel has a great location, just five minutes to the town walls, and another five minutes to the town center. The breakfast buffet was excellent, a great selection of hot and cold foods. Overall impression is a clean, modern hotel with a great staff and great location.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnThailand2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, General Manager at Holiday Inn Luebeck, responded to this review, April 30, 2014
Dear JohnTail,

Thanks a lot for your great rating of our Holiday Inn Lübeck. We really much appreciate and it stimulates us to continuously go on like that. Also your valuable feedback proves that the full renovation we have done is a modern well feeling atmosphere.
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Noventa Padovana, Italy
Level Contributor
121 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed March 29, 2014 via mobile

This hotel is a really good business hotel worth the money you pay. Nice and modern rooms with artistic details too, it's complete with services and facilities included fitness, restaurant, parking etc. It's also very close to downtown for a nice walk to the town and some nice places for a northern dinner or a beer. I found personnel very kind and helpful, really a positive experience.
I would recommend it also because it's quite new.

Stayed March 2014, traveled on business
Helpful?
Thank Massimo_Scapolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, General Manager at Holiday Inn Luebeck, responded to this review, April 30, 2014
Dear Massimo_s,

Thank you very much for choosing our Holiday Inn Lübeck for your stay.
It is great to hear that you´d liked our new design after our full renovation, which proves that we did right things right.
Looking forward to welcome you again when you stay in Lübeck next time
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredericia, Denmark
Level Contributor
78 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed January 23, 2014

We were 4 couples having a nice weekend in Lubeck, staying on the Holiday Inn hotel.

Unfortunately the security of this hotel is on a very low level. We were 8 persons sitting in the hotel restaurant having breakfast. All the ladies has as usual brought their handbags and at least 4 persons was sitting at our table all the time. But somehow there was a very clever thief around, who managed to sneak pick my wives handbag and get away with it.

After discovering this, we approached the restaurant staff, who told us that they where aware of the problem, the week before 2 ladies also had their handbags stolen by sneak picking too. We immediately reported this to the hotel management, and they really did not take it that much serious, but asked if they shall report it to the local police...??? OF COURSE !!!

Everyone can just walk into the restaurant whit out any control and there is no security cams installed in there. There is a security cam in the lobby, but we where not allowed to watch the tape with the local police, enabling us to point out the criminal.

After coming home I wrote a complaint to the hotel manager, Frank Senger. I replied that he was sorry and he would contact the local police and return to us. This was early december and now close to end of january we have no news from the hotel manager....!!!

My wife lost value of more than 2.000 euros and we feel that the hotel management really don't care that much about there customers security. We travel a lot and have never experienced that low a level of customer care and care about security.

Having said that, the hotel was okay average and their restaurant was actually really good.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank S, General Manager at Holiday Inn Luebeck, responded to this review, January 24, 2014
Dear Peter Handberg,
First of all I would like to thank you for having stayed with us and your positive comments about our hotel and the restaurant. We really much appreciate your positive feedback.
We do understand that you are angry with this situation. We have of course a security control like you also mentioned but as I had written you before, we are not allowed to hand out our video to you, due to data protection law. The police, who had been informed from us immediately, got the video. We both had mail conversations where I tried to explain, that we are also not getting information from the police as they would come back to you directly, also due to data protection reasons. We are sorry that you left your handbag unattended on the armchair and none of your group with at least 4 persons on the table (as you wrote) recognized anything, so didn´t we.
We care about our guests and we would like you to understand that we cannot act against applicable laws.

Best regards
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London, United Kingdom
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 5, 2014 via mobile

Not your typical "Holiday Inn" - really comfortable, spacious and nice rooms, felt like a much more expensive hotel than it was. Appreciated the staff, cleanliness, big rooms, quietness of rooms and view. Breakfast is well worth it.
Gym/pool are good, gym could do with some more weights but really this shouldn't be the reason not to stay there.

No negatives

Stayed January 2014, traveled as a couple
Helpful?
2 Thank ACC132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Luebeck

Property: Holiday Inn Luebeck
Address: Travemuender Allee 3, 23568 Lubeck, Schleswig-Holstein, Germany
Phone Number:
Location: Germany > Schleswig-Holstein > Lubeck
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Lubeck
#3 Family Hotel in Lubeck
#4 Luxury Hotel in Lubeck
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Luebeck 4.5*
Number of rooms: 159
Official Description (provided by the hotel):
Welcome to Hotel Holiday Inn Lübeck. Located directly at historic Burgtor, not far from numerous sights (Holstentor, Buddenbrookhaus etc.), with us you will experience sincere hospitality that is so typical of our Hanseatic city! We welcome our guests in a new look, thanks to the extensive modernisation in 2013. Clear design with an atmosphere of wellness and the balanced interaction of exclusive materials also bring our motivation to the point optically: to create a “home away from home” for you.After a day with sightseeing or meetings our guests can relax in the spacious fitness and wellness area with heated pool, cardio devices and two saunas. You will find a mixture of lifestyle and dining culture in the newly designed KOCHWERK Lübeck restaurant with adjacent sun terrace. Due to the skilful mixture of modern “living room and British club” atmosphere, this is perfect for a dynamic business lunch or a relaxed, enjoyable evening. The kitchen offers you the “best of” local and international specialities. The tasty cocktails in our modern bar with lounge flair and SKY TV channels are also recommendable. Conferences and family celebrations also find the suitable setting in our 10 flexible event rooms for up to 350 people. WLAN is available to you free of charge throughout the entire hotel.35 free parking spaces at the hotel and an underground garage with 65 parking spaces ensure a relaxed arrival. ... more   less 
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Also Known As:
Scandic Lubeck lübeck
Scandic Lubeck Hotel lübeck
Holiday Inn Lubeck

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