From the outside, the Hotel Consul may look unprepossessing, but then it is just a typical building in - let's face it - not a very pretty town. Once inside, we were very pleasantly surprised. Both the entrance area and rooms were obviously newly renovated and looked great.
When one arrives like us dirty and tired from cycling 50 miles, it is not a matter of course to be received by such friendly and smiling faces, as we were at Hotel Consul. And what is more, our bicycles were given a luxury conference room for the night.
The breakfast was one of the best of the trip - and even featured home-made Bircher muesli.
What was most noteworthy was the extraordinary level of customer service. I lost my glasses while at the hotel. Later that day they rang to tell us they had been found, and when we returned to England, they were waiting for us safely packaged and intact. No postage was charged
All staff - including the excellent trainees - were extremely friendly and helpful. I heard that the owners were away at the time. They can count themselves lucky to be able to leave the hotel in such good hands.
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