This hotel clearly remembers better times. We were given a junior suite - we were issued a traditional key, the electronic key-card reader on the door being broken. Once inside the furniture was visibly old and in places worn, the bathroom although clean was positively decrepit - the shower doors didn't completely close and the water temperature did jump from cold to boiling making showering an interesting exercise. There were holes in the walls left by fixtures long gone etc. Breakfast was also not as good as in Andel's the day before, with limited selection and slow service - we had to ask to get them to re-fill the jug with milk, bring new pastry etc. The only positive thing was the young lady who apparently was the only staff the hotel had on Sunday evenings and who was quite helpful and polite.
Sadly, this experience is yet another I have from this chain. I don't know what is the reason behind it, but it seems Best Western's policy right now is to have worn, rundown facilities at relatively high price. We did get the junior suite at €120, it is not much less than what we have paid at Andel's in Berlin the night before for a room that was way, way better than what we did get here. Most Ibis hotels I used looked way better than this for less.
In short: don't go there.
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- Also Known As:
- Best Western Kiel
- Kiel Best Western