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“A nice hotel, but not quite 4*...”
Review of H+ Hotel Magdeburg

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H+ Hotel Magdeburg
Ranked #8 of 23 Hotels in Magdeburg
Reviewed August 2, 2012

The Ramada in Magdeburg is about 4km away from the city centre, located in a quiet and pleasant suburban area. The hotel is clean and modern, built in the 1990s, there is free parking, and the rooms are well-furnished and comfortable. However, this hotel is not quite up to the claimed 4* standard. The usual small toiletries were missing in our bathroom, we had to ask for an extra set of towels, and each cup of coffee from the coffee machine in the lobby is charged at an exorbitant 2 euros, even though there is no sign next to the machine indicating that the coffee is chargeable. The reception staff was correct but rather unfriendly, and one does not feel any warmth or welcome in this hotel as one would expect from a Ramada. The management needs to do a much better job to train their employees in the subtle art of providing service with a smile, obviously in short supply in this part of the former East Germany. The extra bed in our room was very uncomfortable and again not up to expectations in a 4* hotel. There is a nice wellness area with pool and sauna, but again, it is was found wanting in several respects. The showers in the sauna area were both out of order, there were no sauna towels provided, and there was no attendant to help with any problems. Overall, physically a pleasant and modern hotel, but management needs to do a lot more to provide the sorts of extra touches and to train their staff up to international standards to justify the 4* Ramada rating.

Room Tip: Rooms are all clean and quiet, rooms next to the circular lobby are somewhat larger..
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  • Stayed: August 2012, traveled on business
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3  Thank jpfSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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25 - 31 of 131 reviews

Reviewed September 25, 2011

This hotel is for staying at when you are out working, The distance from city center is apx 5 min with the car. The breakfast is rely good and the rooms are nice and clean. Free internet in the lobby but pay internet in the rooms.(not god) the bar is nice an tasty beers.

  • Stayed: September 2011, traveled on business
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Thank boundtoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2011

Good Hotel, nothing to complain about...but nothing to jump about neither...
service is polite and efficient, room are clean and well maintained,
some free parking on site and on the streets around but when there's not place left or if your car is gold plated...there's 10 euro\day underground parking available... which in my opinion should be free for hotel guest...
and not very close to downtown ...if you dont have a car...
nice gym,pool sauna area
very quiet neighborhood.
price(like every hotel in Magdebourg as I understand) is not so cheap...
restaurant looks good ..but expensive...

  • Stayed: September 2011, traveled on business
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Thank DavidBeaudry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2010

Very nice hotel, unfortunately a bit far from downtown esp. if you don't have a car. Otherwise friendly staff, clean and elegant rooms and very quiet location. The hotel also has a wellness area with a pool, sauna and jacuzzi. One negative aspect there: one had to pay 2,60 euro for 10 mins of jacuzzi. I think that's unacceptable for a 4-star hotel!
Downstairs in the lobby there's a very nice cafe/restaurant with good food and drinks and a pleasant atmosphere.
All in all, a good hotel for its price range.

  • Stayed: November 2010, traveled as a couple
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2  Thank tripbucharest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2010

This is a pleasant upper middle-class hotel in the southern outskirts of Magdeburg, with a typical Ramada flair. The outside facade resembles an office building rather than a hotel, which makes it even more impressive when entering the spacey atrium lobby.

POSITIVE ASPECTS
The staff alone makes this hotel a good choice of stay, who are constantly giving their best to ensure guest satisfaction. The guest rooms are elegantly furbished and spotless, equipped with satellite TV, working area and a minibar. Some bathrooms are equipped with a bathtub and others with a simple shower. Most rooms have a view to the gardens that surround the hotel - giving the guests a warm and peaceful start of the day. The hotel has a delightful wellness area with a small indoor pool, sauna, whirlpool and workout facility.

NEGATIVE ASPECTS
Unfortunately, the hotel is located far away from Magdeburg and any points of interest, which makes it less attractive for city-trips. The only non-complicated way to reach it is by taxi. The wellness area is free of charge for guests, but the whirlpool isn't. A special coin has to be purchased at the hotel reception, which activates the whirlpool for 10 minutes.

PUBLIC TRANSPORT
The tram stop "Kroatenweg" is located almost 1km from the hotel. Trams run frequently to downtown Magdeburg during the day. During the night a bus runs the same route on an hourly basis.

IN CONCLUSION
The hotel deserves the 4 star rating in every aspect. It is large enough to host tourist groups and well equipped for business travellers. Couples in all ages will appreciate the wellness area. It is recommended to access the hotel with car or taxi. Due to the out-of-town location, It is not recommended for short city-trips to Magdeburg.

  • Stayed: November 2010, traveled as a couple
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3  Thank petersouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2008

The fairly outdated building could do with being updated. Some of the staff are excellent, very helpful reception staff helped me plan my onward journey and the bar staff were very welcoming. Good breakfast buffet.

  • Stayed: October 2007, traveled on business
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1  Thank Nossi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2007

A perfectly functional, clean, tidy, efficient hotel.. Rooms clean and tidy and fairly well presented, staff OK, bar food and drink nice enough..

Not a lot of car parking, but there is an underground car park for an additional charge that can also be busy..

Main gripe is that the single rooms are small, with only a single bed.. Not really the modern way.. Even in an Ibis you get a double bed and a larger room.. So make sure you et a larger room..

And the hotel's location is in the suburbs, so not within walking distance of the centre.. If you need that, beware..

But not a bad experience at all..

  • Stayed: July 2007
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1  Thank Juninho_pp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about H+ Hotel Magdeburg

Address: Hansapark 2, 39116 Magdeburg, Saxony-Anhalt, Germany (Formerly Ramada Hotel Magdeburg)
Location: Germany > Saxony-Anhalt > Magdeburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 23 Hotels in Magdeburg
Price Range: $88 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H+ Hotel Magdeburg 4*
Number of rooms: 243
Official Description (provided by the hotel):
The H+ Hotel Magdeburg is a beautifully furnished, 4-star hotel. Every bedroom has a flat-screen TV and a study area with internet connection. You can reach the centre of the Saxony-Anhalt capital using public transport in less than 15 minutes. Despite its convenient location, it is easy to relax in the hotel as it is situated in a quiet area on the edge of the city. Start your day with a hearty breakfast from our breakfast buffet. Afterwards, you can set out on a day in Magdeburg. 9 Conference roomsall of which can be completely darkened, with plenty of natural light, variable lighting and air-conditioning, are a great place for your successful event. There are 243 comfortable hotel rooms and suiteswith a flat-screen TV and study area with internet connection. ... more   less 
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Also Known As:
Ramada Magdeburg
Magdeburg Ramada

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