The Ramada in Magdeburg is about 4km away from the city centre, located in a quiet and pleasant suburban area. The hotel is clean and modern, built in the 1990s, there is free parking, and the rooms are well-furnished and comfortable. However, this hotel is not quite up to the claimed 4* standard. The usual small toiletries were missing in our bathroom, we had to ask for an extra set of towels, and each cup of coffee from the coffee machine in the lobby is charged at an exorbitant 2 euros, even though there is no sign next to the machine indicating that the coffee is chargeable. The reception staff was correct but rather unfriendly, and one does not feel any warmth or welcome in this hotel as one would expect from a Ramada. The management needs to do a much better job to train their employees in the subtle art of providing service with a smile, obviously in short supply in this part of the former East Germany. The extra bed in our room was very uncomfortable and again not up to expectations in a 4* hotel. There is a nice wellness area with pool and sauna, but again, it is was found wanting in several respects. The showers in the sauna area were both out of order, there were no sauna towels provided, and there was no attendant to help with any problems. Overall, physically a pleasant and modern hotel, but management needs to do a lot more to provide the sorts of extra touches and to train their staff up to international standards to justify the 4* Ramada rating.
- Official Description (provided by the hotel):
- The H+ Hotel Magdeburg is a beautifully furnished, 4-star hotel. Every bedroom has a flat-screen TV and a study area with internet connection. You can reach the centre of the Saxony-Anhalt capital using public transport in less than 15 minutes. Despite its convenient location, it is easy to relax in the hotel as it is situated in a quiet area on the edge of the city. Start your day with a hearty breakfast from our breakfast buffet. Afterwards, you can set out on a day in Magdeburg. 9 Conference roomsall of which can be completely darkened, with plenty of natural light, variable lighting and air-conditioning, are a great place for your successful event. There are 243 comfortable hotel rooms and suiteswith a flat-screen TV and study area with internet connection. ... more less
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- Also Known As:
- Ramada Magdeburg
- Magdeburg Ramada