I have been here with friends a couple of times now. The food is FANTASTIC. It cannot be faulted in anyway whatsoever. It’s fresh, delicious and the sushi train is always full.
The one downfall is the service. They are clearly understaffed.
The staff are unfriendly, rude and incompetent.
We waited 20mins at least for someone to take our drinks order, waited another 20 minutes to receive them to then find out that the drinks were wrong. Some of the staff don’t speak the best English or German, which makes communication hard. The ones that do speak German don’t listen anyway.
If ordering extra dishes which aren’t on the train, it often happens that they have run out of certain things. If they do have it, it is usually brought to the table quickly.
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