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“Does not deserve the michelin star”

Restaurant Intermezzo
Ranked #127 of 1,036 Restaurants in Dresden
Certificate of Excellence
Cuisines: Mediterranean
More restaurant details
Restaurant details
Dining options: Late Night, Reservations
Neighborhood: Innere Altstadt
Description: Mediterranean, fresh and unconventional - the creations of Executive Chef Joerg Mergner and his team possess light elegance and a particular allure. Warm summer evenings are best spent on the airy baroque terrace on the hotel's inner courtyard.
Reviewed July 17, 2016

We usually do not write on these kind of pages, but this time service and quality has been so bad that we must say something.

We come from a region with the highest number of michelin starts per square meter, and we usually try michelin star restaurants wherever we go. This is why we ended up at Intermezzo during out visit to Dresden.

Service was very poor: they served the food without utensils (it took a while to get their attention to let them know we had nothing to eat with), we had to serve our own wine a few times (having to stand up from the table) as they would never pay attention to our empty glasses, and we had to remind them a few times every time we ordered a new bottle.

Food was not for a michelin star: though the appetizers where very tasty (not particularly elaborated nor "nouveau cuisine", but very tasty), the rest of the dishes where basic and did not taste good. The chicken was just boiled chicken (like sick people eat where we come from) and the "tomato gnocci" where normal gnoccis with what seemed canned tomato sauce. The fish was way too cooked and nobody finished the desserts.

The menu was very limited. E.g. all starters except of one had salmon (so if you are allergic or just do not like it your options are limited) and absolutely all deserts where strawberry based. They were 2 fish dishes, and 2 meat dishes, 2 soups and 4 starters.

When we sat down, the asked us if we would like a glass of champain. We said yes, as it is not unusual that restaurants invite the guests to a glass of wine/champain as a started while deciding with the menu. They brought a half-full glass of a nice champain. What a surprise when we saw 13€ per glass being charged in the bill at the end. The 75cl water bottle was charged at 7,50€, which seems honestly just too much, even for a michelin star restaurant.

At the end, we served our wine, we left half of the dishes unfinished as they were uncomfortable to eat, we had to constantly fight to get the staff¨s attention, we had to request utensils for eating (and not, it was not a modern dish where the chef asks the customers to eat with their hands), there was no explanation of the dishes nor the ingredients, and we left quite unsatisfied after a 305.50€ bill for 3 people.

    • Value
    • Service
    • Food
1  Thank PatGabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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11 - 15 of 108 reviews

Reviewed October 2, 2015 via mobile

We had dinner with another couple last evening. As a first course, three people, including me, had the spaghetti with truffles and parmigiana cheese. Fantastic ! The other person had the duck ravioli. She loved it. As a main course, two had the entrecôte (beef). Very tender and flavorful. The other two had the Sea Bass. They loved....cooked to perfection. Desert was Profiteroles with custard and ice cream - great!
Service was terrific and attentive. Ambiance was just right. Highly recommend it.

Thank Stephen1952a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Team_Taschenberg, Manager at Restaurant Intermezzo, responded to this reviewResponded October 5, 2015

Dear Stephen1952a,

Thank you very much for your outstanding comments of your recent visit at the Restaurant Intermezzo on Tripadvior.com.
We were overwhelmed while reading your nice words and to know that you had a fantastic dinner with us. It is such an honour that our service and food quality were to your fullest satisfaction.
Dear Stephen1952a, we sincerely thank you for your recommendation. We look forward to welcoming you again at our Restaurant Intermezzo and we wish you all the best.

Best regards from Dresden,
Matthias Gentsch
Restaurant Manager

Restaurant Intermezzo at Hotel Taschenbergpalais Kempinski Dresden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 20, 2014

On the basis of a friend's recommendation we had dinner at this restaurant. We were not impressed. We arrived in the early evening before the restaurant was crowded, nonetheless the server botched the order of one of our group. While they did offer to get her what she had ordered, she opted to not hold the group up and skipped dinner. We ordered a bottle of wine with dinner, but the server never returned to pour our second glass. I had to get up from the table get the wine out of the bucket and pour it myself. Seems a small point, but for the prices we were paying, I expected better. The food was above average in quality but not extraordinary. The price on the other hand was on the high side.

Thank Howard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2014

Unhurried service but pleasant. Good spread at the breakfast buffet and selection of eggs prepared to order.

Thank rywwong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2014

The restaurant is situated in one of the nicest hotels in Dresden. The glass of wine I got there was the best I had in this city. I felt sorry for myself that I could not buy a bottle of it because this wine was made special for Kempinski hotel. The food was good but my portion of vegetarian parpadelle was too big and too simple for the Michelin restaurant. The waiter was very friendly. We enjoyed our lunch even though we thought it took a little too long.

1  Thank buratine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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