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“Wonderful stay at the Swissotel Dresden....”

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Hyperion Hotel Dresden am Schloss
Ranked #3 of 118 Hotels in Dresden
Certificate of Excellence
Reviewed July 17, 2014

Wonderful stay at the Swissotel Dresden.....I agonized over which hotel to stay in for our trip to Dresden... having never been to the city before, I chose this hotel based upon the reviews on Trip Advisor. For our needs, (husband and wife 5 nights in Dresden) it was the best possible choice...good value, quiet, clean, fashionable, great location and excellent service. We were on the 3rd floor in a room overlooking the courtyard....while there wasn't much of a "view" the ceiling was high and the room was bright and quiet. The bathroom layout seemed a bit odd in the beginning but it functioned so well that I thought it "genius" at the end of our stay. The shower and toilet room were good sized and the partially glassed walls allowed for some light in an otherwise dark inside room. Also the in-room Nespresso machine with coffee pods and a mini fridge were much appreciated. The staff were all so helpful and wonderful as well. The $22 euro breakfast seemed a bit much so we opted for a pastry and cappuccino from the bakery next door on most days. I didn't see the breakfast buffet myself, so maybe it would be worthwhile to some people...I just can't imagine spending that much on breakfast. :) This place is great-I would return in a minute. PS-We actually took the train from the airport to the main Dresden Train Station and walked to the hotel with luggage in tow...it is pretty much a straight shot and not a bad walk if you are in good walking condition.

  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
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Thank Mitsu114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin_Furrer, Geschäftsführer at Hyperion Hotel Dresden am Schloss, responded to this reviewResponded July 22, 2014

Dear Guests,

firstly, we would like to thank you for your stay at the Swissôtel Dresden Am Schloss recently. It was a pleasure having you as our guest. A big thank you also for your time and your great comments. We appreciate your detailled feedback and we are delighted that you enjoyed your stay with us that much.

Please be informed that we also offer smaller breakfast variations for a "smaller" price. We are deeply regret that we missed to inform you about that during your stay.

We would be pleased to welcome you back in the near future.

Warm regards,

Kevin Furrer, General Manager & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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540 - 546 of 2,545 reviews

Reviewed July 15, 2014

The Service was very obliging. The room was big and comfortable. Our feeling there was very good. Even the bathroom with the shower, the hair-dryer, enough room for all items of two ladies accomplished all our wishes.
Locations and amenities were excellent. If we had a question, the staff was able to hellp us every time. I like this Hotel and can recommend it with a very gootd Feeling.

  • Stayed: July 2014, traveled with family
    • Value
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Review collected in partnership with Swissotel Hotels & Resorts
Thank Verena R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin_Furrer, Geschäftsführer at Hyperion Hotel Dresden am Schloss, responded to this reviewResponded July 22, 2014

Dear Verena R.,

Thank you very much for choosing the Swissôtel Dresden Am Schloss for your recent stay in Dresden. It was a pleasure having you here as our guest.

We trust that you have enjoyed your stay with us and that you made memorable experiences.

We are looking forward to your next visit.

Best regards,

Kevin Furrer, General Manager & Team

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Reviewed July 8, 2014

Nothing not to love here - it's not expensive, rooms are large and clean, they have everything, great views in a nice area, good breakfast, affordable parking, friendly staff.
The bakery next door is really nice.

  • Stayed: October 2013, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank teachers_on_tour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin_Furrer, Geschäftsführer at Hyperion Hotel Dresden am Schloss, responded to this reviewResponded July 10, 2014

Dear Guests,

We would like to thank you very much for your stay at the Swissôtel Dresden Am Schloss recently and for your great feedback. It was a pleasure having you as our guest.
We are delighted that you enjoyed your stay with us especially our accomodation, our breakfast and our service.

Best Regards from Dresden,

Kevin Furrer, General Manager & Team

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Reviewed July 8, 2014

Great staff, friendly helpful and professional. Fantastic location downtown in the historic center of Dresden. Clean, good restaurant and comfortable modern rooms. I highly recommend this hotel for a weekend or longer.

  • Stayed: June 2014, traveled solo
    • Value
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Review collected in partnership with Swissotel Hotels & Resorts
Thank A I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin_Furrer, Geschäftsführer at Hyperion Hotel Dresden am Schloss, responded to this reviewResponded July 10, 2014

Dear Guest,

Thank you very much for choosing the Swissôtel Dresden Am Schloss recently and for taking your time to rate us. It is thanks to your most valuable feedback that we feel encouraged to life our passion for perfection every day.

We would be pleased to welcome you back on your future city trips.

Warm regards,

Kevin Furrer, General Manager & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2014

Overall it is a very nice hotel with a wonderful staff. The rooms are modern in appearance and for some of us appear to be something out of IKEA. The only complaints we had were minor. 1 towel per person, the AC took a very long time to cool the room, and the hot water in the shower was not as hot as we were accustomed to.

  • Stayed: June 2014, traveled on business
    • Value
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Review collected in partnership with Swissotel Hotels & Resorts
Thank Scott R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2014

This hotel offers clean, bright, spacious and comfortable rooms, and it is perfectly located in the very centre of Dresden. The service - the front desk staff, the barmen and the maids included - could not be more friendly or helpful. The only reason I would say the hotel is almost (rather than absolutely) perfect is that in the rooms the bathroom is open to bedroom itself - the sink is actually in the room, while the shower and toilet are in glass stalls that are also open to the room. There's not a lot of privacy! But if that is OK with you, you could not choose a nicer or better value hotel.

  • Stayed: June 2014, traveled on business
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1  Thank Walter N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin_Furrer, Geschäftsführer at Hyperion Hotel Dresden am Schloss, responded to this reviewResponded July 8, 2014

Dear Walter N.,

We trust that you have enjoyed your stay in Dresden and that you had a save journey back home. We would like to thank you for taking the time to rate us. It is thanks to the valuable feedback from our guests that we feel encouraged to continuously improve our service and product.

The modern room design with the open bathroom shall excite a friendly and pleasant atmosphere. Of course we can offer our guests as well nice rooms and suites with a closed bathroom. Please let us know your room prefeences during your next reservation.

We hope to have the pleasure of welcoming you back in the near future. Please let us know if there is anything we may do for you.

With kind regards,

Kevin Furrer, General Manager & Team

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Reviewed July 6, 2014

Great location right in the centre of town. Smart and comfortable facilities. Friendly, efficient, and hepful staff. The whole ambience is welcoming. We had a super room facing the street but well insulated and enjoyed a great night's sleep.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts
Thank Heraldthewake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin_Furrer, Geschäftsführer at Hyperion Hotel Dresden am Schloss, responded to this reviewResponded July 8, 2014

Dear Guests,

thank you very much for staying with Swissôtel Dresden Am Schloss recently.
We are delighted that you had a pleasant stay and that you felt that comfortable in your room.

We are looking forward to your next visit in the near future.

Kind regards,

Kevin Furrer, General Manager & Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyperion Hotel Dresden am Schloss

Address: Schlossstrasse 16, 01067 Dresden, Saxony, Germany (Formerly Swissotel Dresden)
Location: Germany > Saxony > Dresden
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #3 of 118 Hotels in Dresden
Price Range: $108 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyperion Hotel Dresden am Schloss 5*
Number of rooms: 235
Official Description (provided by the hotel):
The Hyperion Hotel Dresden am Schloss welcomes its guests to the heart of Dresden, just behind the historic facade. The 235 rooms and suites of the hotel have a modern design with unusual room sections. They also offer free Wi-Fi, bathrobes, slippers and a coffee machine in the room, as well as a beautiful view of Dresden's old town. In addition to the hotel's restaurant and bar, the hotel also offers a spa and fitness area for a relaxing stay, as well as the vault cellar from the 15th century, which is located under the Hyperion Hotel Dresden am Schloss. Thanks to its central location in the heart of Dresden's old town, you can walk to numerous attractions in just a few minutes, e.g., the Frauenkirche or the Semperoper. So after an extensive breakfast from the vast buffet, you can easily enjoy your city visit. For companies and business travellers, seven meeting rooms (482 sqm) are available with modern conference technology. ... more   less 
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