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“the reception is a nightmare”

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Mercure Hotel Saarbruecken Sud
Ranked #4 of 33 Hotels in Saarbrucken
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464 reviews from our community

Traveler rating
    77
    216
    124
    39
    8
See reviews for
93
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127
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Geel, Belgium
1 review
4 of 5 bubbles Reviewed July 24, 2013

Excellent but slow in service diner. Some travelers responded aggressively to the slow service.
This they sent the service even more confused. The staff did everything that was possible to compensate: free drinks ...

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank p0088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
2 reviews
4 of 5 bubbles Reviewed May 29, 2013

This hotel was ideal for our trip as it is very close to the autobahn so easy access. The downside was the quality of the food in the evening, The presentation was poor and it was quite expensive for what we had. Breakfast was very good. Overall we would stay there again but would look for somewhere else to eat in the evening.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank welltravelled477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vacation
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed May 19, 2013

Rooms were clean/beds were comfortable. They had a great pizza at the bar and were open late. Reception was very friendly, good parking.
This was an overnight drive stay...so location was perfect since it was right off the highway. Internet was kind of pricey, considering that it's not that expensive for hotels to offer free internet. and breakfast was 18 Euros per person...which is considered a lot for Germany standards,

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annette T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwickshire, UK
Level Contributor
112 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed April 24, 2013

We were part of a large party but have to say despite its location the staff were very efficient, the room although looking a little tired were clean and tidy. The location though is in an Industrial Est. and although we went for a short walk the only thing we found was a remembrance garden for those lost in a concentration camp of which the remnants remain in a garden of remembrance. But in this day and age why is WiFi not provided free of charge a do begrudge having to pay

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EborWarwickshire_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen
Level Contributor
81 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed April 13, 2013 via mobile

Very helpful and friendly staff compensate, but beware...there are two Mercure in Saarbruecken, we booked the wrong one. Looks like it was decorated 10 years ago with materials from the 1990's. Fine views of the local industrial estate...but handy for Autobahn and right on the border with France make for a practical stopover. Fair value.

Stayed April 2013, traveled as a couple
Helpful?
Thank Chris V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Saarbrucken hotels

Cardiff, United Kingdom
Level Contributor
80 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed April 2, 2013

Stopped here for an over night stop twice. It is immaculately clean, the rooms are lovely and big. The on-suite is very modern and spotlessly clean. In the room they provide a stocked mini fridge (with OK prices). There is NO tea/coffee facilities in the room so pack a travelling kettle, tea,coffee etc. AND don't forget the plug adaptor. In the bar we paid 10 Euros for a wine and a pint. The restaurant is small for the size of the hotel, so if you wish to eat there pre book or book on arrival.They only offer a continental breakfast.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 3ohappycouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Hotel Saarbruecken Sud

Property: Mercure Hotel Saarbruecken Sud
Address: Zinzinger Str. 9, 66117 Saarbrucken, Saarland, Germany
Phone Number:
Location: Germany > Saarland > Saarbrucken
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 33 Hotels in Saarbrucken
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Hotel Saarbruecken Sud 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Mercure Saarbrucken Sud is close to the French border and only eight minutes by car from the city centre. The hotel offers 100 spacious, airconditioned rooms with bath and shower, hair dryer, minibar, telephone, cable and pay TV, radio and free WiFi. At 341 square metres, our multipurpose function rooms are the largest in the city. Our guests also have access to our restaurant, bar and a number of free parking spots. Relax at our pool and garden terrace area where food and drinks are served. ... more   less 
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Also Known As:
Mercure Saarbruecken Sud
Accor Saarbruecken Sud

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