I went there with collegues from the university and we had a good time. This restaurant is good if you eat pizza and if you like to run stairs and carry your own food because apparently this is how it goes in vapiano. No service at all. But the prices are affordable and the pizza is fresh made, so big PLUS here. For me this "restaurant" is just a new style fast food pasta place with uncomfortable seats. The starters are too expensive for a "no waiters" place, keep it simple here, one dish - one pizza - and find a table not too far away from the "ktichen window".
It is fine for fast fooding, but not for a real restaurant experience.