We visited Trier for the Christmas market and every other hotel was full, which is why we stayed at the Arcadia. I wasn't expecting much given the rather negative reviews, but our 3 night stay was good.
I expected the location to be a bit further out of the city than it actually is; we had no trouble walking to and from the hotel. The staff were fine; more formal than friendly, but certainly not unpleasant. Most of the other guests seemed to be older Germans on coach trips. We had a late night on Friday and got back to the hotel at about 1am. The main doors were locked and we couldn't get in, but a member of staff noticed us and opened the doors. That struck me as fairly unusual but it wasn't a problem.
My room was large, clean and nicely decorated; much better than I was expecting after reading other reviews. The bottle of water mentioned by others had a piece of paper wrapped around it clearly stating that it costs €3.50. I can only assume that the hotel has taken on board the negative comments about people assuming it was free, which is a good sign.
My only gripe is the charge for the wi-fi. I agree with others that wi-fi ought to be free in this day and age, especially in a 4 star hotel! It cost me about £10 for 24 hours which is pretty outrageous. The TV had no English channels as others have said, but that didn't bother me. There was no way to make tea or coffee in the room either, but again that was a small inconvenience.
Overall I was impressed with the Arcadia and I would consider returning, depending on the price in comparison with the Park Plaza where I've stayed previously. The Park Plaza is better decorated and better located, but the Arcadia is a nice hotel and undeserving of some of the more negative reviews in my opinion.
- Official Description (provided by the hotel):
- In a central and quiet location. The Vienna House Easy Trier is located right by the Kaiserthermen and close to the centre of town. With good transport connections, the hotel is in the midst of the Mosel-Saar-Ruwer wine region. So whether you're looking for a conference hotel with direct connections to the ERA Conference Centre, or a base for your tour of the wine region, this hotel with the personal touch is the ideal choice. The 105 air conditioned rooms & suites provide an ideal base for visiting Germany's oldest town. You can be assured of a good night's sleep in these well-proportioned and well-equipped rooms. ... more less
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- Also Known As:
- Golden Tulip Trier
- Trier Golden Tulip