We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Mercure Hotel Trier Porta Nigra
Lowest prices for your stay
Booking.com
$108
Mercure
$108
Vio.com
$95
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (1,097)
Filter reviews
1,097 results
Traveler rating
391
539
125
28
14
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
391
539
125
28
14
Show reviews that mention
All reviews porta nigra privilege room great location old town per day underground parking excellent hotel comfortable hotel within easy walking distance air conditioning gate furnishings
Selected filters
Filter
Updating list...
97 - 102 of 1,097 reviews
Reviewed April 27, 2017
Graet location but no way to eat in front of the PORTA NIGRA

We selected this hotel to enjoy a dinner in teh restaurant facing the Porta Nigre. But upon arrival we were told that the restaurant wass closed because of no sufficient reservations, but we could still et in the Add to bar/coffeshop which also faces the porta nigre. When we showed up at this place we were told it was fully booked even that several tables were not dressed. Thanks to the help of th frontdesk w could find nice restaurant. Funny, when we cam back the same tables were still undressed - I guess the hotel assigns tables base on the basis of available personnel and not base on customer needs.
The room was super though, but breakfast not so good with scrambled eggs totally dried out

Date of stay: April 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Ask ytb0805 about Mercure Hotel Trier Porta Nigra
Thank ytb0805
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GMTrier, Front Office Manager at Mercure Hotel Trier Porta Nigra, responded to this reviewResponded May 28, 2017

Dear guest,

thank you for your feedback to your stay.
We regret, to read about your experience in our Bistro Bar.
Your comments regarding the situation in our Bistro Bar and at breakfast, we forward to the department concerned, that this will not happen in the future.

It´s nice to read that our front desk yould help to still have an good evening.

Kind regards

Your team from Mercure Hotel Trier Porta Nigra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2017 via mobile
Decent hotel for city trip

The main asset of Mercure Hotel Porta Nigra is it's impeccable location just in front of the Porta Nigra. So don't forget to ask for a room with a view. The rooms are basic but clean. The breakfast is good.

Date of stay: December 2016
Ask EricPLB about Mercure Hotel Trier Porta Nigra
Thank EricPLB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GMTrier, Front Office Manager at Mercure Hotel Trier Porta Nigra, responded to this reviewResponded May 28, 2017

Dear guest,

thank you for your short review.
It´s great to hear that you enjoyed the location of our hotel.

Kind regards

Your team from Mercure Hotel Trier Porta Nigra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 15, 2017
Excellent location

Hotel just opened after construction, very accommodating and excellent attention to detail. Right across the street from the Porte Negra. Construction in progress but staff gave us a voucher for 2 glasses of wine because of the construction.

Date of stay: April 2017
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Mercure Hotels
Ask jbeaumier2017 about Mercure Hotel Trier Porta Nigra
Thank jbeaumier2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GMTrier, Front Office Manager at Mercure Hotel Trier Porta Nigra, responded to this reviewResponded May 6, 2017

We very much appreciate your comments regarding your stay at the Mercure Hotel Trier Porta Nigra. It is always a pleasure to receive positive feedback.
Thank you for your understanding regarding the construction measures.
We hope your next visit will be as pleasant as the previous one.
Your Team from the Mercure Hotel Trier Porta Nigra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2017
Older Hotel in Great location

As always this hotel affords excellent service from its staff. Rooms are large and clean.
However do not stay on the top floor in winter/spring when outside temperatures fall. The heating system is old and cannot adequately heat many rooms on this floor. This happened to myself and family in Dec 2012, was ok in Dec 2014 when temperatures were higher than average, but happened again for our visit 16/12/2016-18/12/2016.

Date of stay: December 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Ask 979williamc about Mercure Hotel Trier Porta Nigra
Thank 979williamc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GMTrier, Front Office Manager at Mercure Hotel Trier Porta Nigra, responded to this reviewResponded February 1, 2017

Thank you for taking the time to tell us about your experience at the Mercure Hotel Trier Porta Nigra. We are very happy about the praise to our employees.
We have forwarded your comment about the heating internally. We regret that there were problems with the heating; please allow us to express our sincerest apologies.
It is our hope that you will give us the opportunity to better serve you in the near future.
Your Team of the Mercure Hotel Trier Porta Nigra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2017
Fabulous Location !!, Very Comfortable Hotel.

Trier is a secret gem of Germany. Trier's history dates back to the 4th century BC but the city's 1st century Roman history is amazing.

Mercure Hotel Trier Porta Nigra is just across the road - less than 100m from the Porta Nigra and the old part of the city. The hotel is also an easy walk (with luggage) from the railway station. We stayed two nights and wish we had stayed longer; in both Trier and the hotel.

Our room was large, very clean and comfortable; perhaps not 5 star luxury but certainly 4 star top quality. The view from our room of the Porta Nigra, especially at night however, was 10 star !!

All the staff were very friendly, cooperative and knowledgeable. Breakfast was very good with a wide range of hot and cold dishes. We ate dinner both nights in the hotel bistro/restaurant and were very happy with both the food and the cost. Special mention should be made of the two very nice ladies who served us, despite some language difficulties, their service was excellent.

We can Definitely Recommend the Mercure Hotel Trier Porta Nigra.

Room tip: Ask for a room facing the Porta Nigra
Date of stay: October 2016
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Ask Susan N about Mercure Hotel Trier Porta Nigra
Thank Susan N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GMTrier, Front Office Manager at Mercure Hotel Trier Porta Nigra, responded to this reviewResponded January 7, 2017

We very much appreciate your comments regarding your stay at the Mercure Hotel Trier Porta Nigra.
It is always a pleasure to receive positive feedback. We will share your comments with our team. We hope your next visit will be as pleasant as the previous one.
Your Team from the Mercure Hotel Trier Porta Nigra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews
1…161718…