As always this hotel affords excellent service from its staff. Rooms are large and clean.
However do not stay on the top floor in winter/spring when outside temperatures fall. The heating system is old and cannot adequately heat many rooms on this floor. This happened to myself and family in Dec 2012, was ok in Dec 2014 when temperatures were higher than average, but happened again for our visit 16/12/2016-18/12/2016. More
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Trier is a secret gem of Germany. Trier's history dates back to the 4th century BC but the city's 1st century Roman history is amazing.
Mercure Hotel Trier Porta Nigra is just across the road - less than 100m from the Porta Nigra and the old part of the city. The hotel is also an easy walk (with luggage) from the railway station. We stayed two nights and wish we had stayed longer; in both Trier and the hotel.
Our room was large, very clean and comfortable; perhaps not 5 star luxury but certainly 4 star top quality. The view from our room of the Porta Nigra, especially at night however, was 10 star !!
All the staff were very friendly, cooperative and knowledgeable. Breakfast was very good with a wide range of hot and cold dishes. We ate dinner both nights in the hotel bistro/restaurant and were very happy with both the food and the cost. Special mention should be made of the two very nice ladies who served us, despite some language difficulties, their service was excellent.
We can Definitely Recommend the Mercure Hotel Trier Porta Nigra.
We very much appreciate your comments regarding your stay at the Mercure Hotel Trier Porta Nigra.
It is always a pleasure to receive positive feedback. We will share your comments with our team. We hope your next visit will be as pleasant as the previous one.
Your Team from the Mercure Hotel Trier Porta Nigra
We had three nights at this hotel. Very well situated for shops,Christmas market and the various historical places. Large car park under the hotel and a small outside car park at the rear. You need to get a ticket from reception. Very clean and an excellent room with good facilities and a modern bathroom. We had a good view of the Porta Negra and were therefore on the main road but there was little traffic noise. The staff were very pleasant and helpful. Breakfast was buffet style with good choices. Would definitely recommend this hotel.
Dear Guest,
thank you for the great review of our hotel!
We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Your Team from Mercure Hotel Trier Porta Nigra
I must say, service was great however internet connectivity was poor. Having in mind that i booked Priviledge room, I was hoping to have fast speed connection but instead I had problems with breaking connection very often. Water in bath was not as hot as I thouht it could be.
Dear Guest,
thank you for taking the time to tell us about your experience.
We are am sorry that your experience did not all meet your expectations.
Your comments regarding the internet connection and the water we already forwarded.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Your Team from Mercure Hotel Trier Porta Nigra
If you are looking for a nice hotel for a trip to Trier this is a good choice. There is a public parking garage under the hotel which allows visitors the opportunity to enter the hotel without getting exposed to the elements. This is a special treat when dealing with luggage and hoping to avoid the cold, harsh German weather.
There is a bar and reception on the main level and the restaurant is on the second floor. Very nice hotel conveniently located just across from the Porta Nigra and pedestrian shopping area. I found it kind of odd that you were required to put in 0,50 in a vending box on the bathroom door to gain access to the toilet. This is kind of odd for a hotel but is common in public restrooms in Germany.
Thanks for reading this review. Hope you found it helpful.
Good morning,
thank you for the great review of our hotel!
Your comments we have already forwarded.
We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Your Team from Mercure Hotel Trier Porta Nigra
We stayed here three nights on a Xmas Markets break, Rooms a good size and clean, Meals were buffet style and plenty of variety to suit all tastes. However the real bonus is the staff, who could not do enough for us and always very polite, even when faced with some awkward customers. Thoroughly enjoyed our stay and hope to return someday.
We very much appreciate your comments regarding your stay at the Mercure Hotel Trier Porta Nigra. It is always a pleasure to receive positive feedback. We will share your comments with our team.
We hope your next visit will be as pleasant as the previous one.
Your Team from the Mercure Hotel Trier Porta Nigra
