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All reviewsstay there againshower roomlonger staybreakfast was excellentvery nice hotelapartmenttownmotorwaycentretidy
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Reviewed September 20, 2014

We booked a 2 night stay in this hotel many months ago as part of a 2 week holiday in Germany and France . We had booked a 2 room apartment knowingly because we wanted the extra space and had a tandem with us . When we arrived we received a very warm welcome and the receptionist offered us a different option -60 euros per night instead of 95 euros and safe storage for the bike. We were happy with this . The room was large and although fairly basic we weren't unhappy . We ate out in Trier on the first evening but booked a meal in the hotel for the next night because we had read the good reviews . Excellent breakfast the next morning and picnic bags available to make a packed lunch which we did . After breakfast we were told that the hotel was overbooked that night and would we be prepared to move to a city centre hotel and a free night's stay . We were disappointed about this but agreed largely because the hotel was at the top of a hill about a 30 min walk from the centre and this would make our cycling day easier .
We transferred to a sister hotel in a very central location and it worked out well - nicer room, better location and no charge . But having read earlier reviews it sounds as though this may not be an infrequent occurrence and a deliberate overbooking policy may be in place .
So mixed feelings . Seemed a nice hotel, very helpful staff and great breakfast but we didn't get our 2 night stay .

  • Stayed: September 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank zebra60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2014

This hotel is an absolute gem and has to be one of the best hotels we have stayed in, the staff were so helpful and the only thing they seemed to worry about was that the guest were enjoying their stay and receiving everything they required. The first night we ate in town which is about a 30 min walk but well worth it, the second night we ate at the hotel and this was excellent. Breakfast was really good also. The hotel is excellent value for money.

  • Stayed: August 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Rasley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2014

Having booked the hotel in January 2014 we arrived in August only to be told that there had been a problem with the server and there was in fact no room at the inn. A quick call by reception to another hotel and we were gone. The new hotel said that this was always happening. Was this a server error or a policy by the hotel to overbook to ensure maximum capacity and any others send elsewhere. Beware and make your own mind up.

Stayed: August 2014, traveled with family
3  Thank Nick I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2014

This hotel is in a beautiful, quiet setting just outside the centre of Trier. We had a family room in a separate building from the main hotel, in the attic. The room was enormous with a super king size bed, a lounge area and a separate bedroom for the kids. The bathroom was well appointed with a rain shower.
The food in the restaurant was so good the first night we ate there the second night too. The waitress didn't speak much English but was very tolerant of our poor attempts at German and between us we muddled through. There was a translated menu and a German phrase book to help.
The owner/manager was very friendly and couldn't be more helpful.
All in all this was a fantastic hotel we would all gladly visit again should we be in the area.

  • Stayed: July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Jo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2014

We only stayed on night last August while travelling through but were impressed with the hotel and the value it offered. Staff were friendly and welcoming. We had two rooms to accommodate the five of us and they turned out to be in different buildings. One was a regular double room in the main building above the breakfast room and the other was about 50 metres away in a separate house and was actually an apartment. Both rooms were fine, spacious and clean. The breakfast buffet provided both ample choice and quantity. A minor downside was that the free wifi code failed to work on the devices we had.

Plenty of free parking and you can walk down to Trier in about 15-20 minutes - down hill all the way and the uphill trek on the return is a good way of walking off the dinner you may have had in Trier City Centre!

If arriving by car, from the direction of Trier, it is quite easy to miss the turn and you are then almost in Luxembourg before you can do a U-turn. As you come across the bridge driving out of Trier follow the main road to the right. It then starts to go up a hill and between two rocks faces. As you get to the summit take a right turn. The hotel is actually on the left of the main road but this side road takes you back around and under the main road to the left side. There is a sign for the hotel directing you right as you come up the main road but we didn't see it until it was too late to safely turn right, Still, Luxembourg was nice!

  • Stayed: August 2013, traveled with family
    • Value
    • Rooms
    • Service
2  Thank CampFreddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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