We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Top Service in Novotel Mainz!” 5 of 5 bubbles
Review of Novotel Mainz

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Novotel Mainz
Ranked #7 of 41 Hotels in Mainz
Write a Review

672 reviews from our community

Traveler rating
    172
    305
    161
    22
    12
See reviews for
121
205
62
223
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dallas, Texas
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 15, 2013

Perfect location...excellent staff...large room...bathroom was very nice...extremely clean. The General Manager, Vanessa Petri, was wonderful. I appreciated the attention she gave my reservation...very efficient.
I walked everywhere...close to the center of town, shopping and the train station is a seven minute walk. It is a very nice neighborhood...a great park for walking behind the hotel.
Loved being with you.
I used to stay here for work...now that I'm retired...it was a special memory.

  • Stayed July 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Samyee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
126 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed July 13, 2013

We stayed overnight in a superior room with a pleasant view. The staff were efficient and both check in & out were quick. The room was a good size with a comfortable bed and was clean & quiet. The bathroom had with a shower over the bath with a glass screen. There was good water pressure. The hotel is in a quiet residential area. It takes about 10 minutes to walk down to the city centre. Internet wasn’t included in the price & cost an additional 9 euros. We had dinner in the restaurant; the service was quite slow & the menu limited.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Silver999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxembourg, Luxembourg
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed July 1, 2013

Pleasant hotel conveniently located within walking distance of the city centre and main shopping district.

Access
Can be reached from the train station on foot (up a hill). Taxi from train station will set you back 8 - 10 euros as the hotel is situated in a one way street that cannot be accessed directly.

Pros:
Typical Novotel - you know what to expect - well maintained and pleasant.
Breakfast is plentiful and very varied with some local specialties (cold meats and sausages). reasonably priced as well.

Cons:
Typical Novotel, lacking some soul. Plenty of things to explore in Mainz. Why not use hop on a train and visit Wiesbaden with its fin de siècle architecture.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank fby1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed June 29, 2013

I've stayed one night at Novotel Mainz (for business) and was pleasantly surprised.
Room was very specious (#401), bathroom was of good size and very clean and breakfast was very rich. The hotel also has a nice swimming pool.

On the down side, reception was busy both when I've checked and when I've checked out, therefore both took some time. Having said that, the staff at the reception were pleasant and answered any question raised with patience.

Bottom line: While in previous visits to Mainz I've stayed at the Hilton Mainz, In my next visit I shall endeavor to re-elect the Novotel property.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JNBCPT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
291 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
3 of 5 bubbles Reviewed June 22, 2013 via mobile

We arrived after 1 am as we said in our booking but the welcome was not great which kind of set a tone. After a long journey I didnt want this. My wife didn't like the hotel, too far out of town up a hill, poor toiletries, shower went hot and cold. I was happy with the reception staff in the morning who were helpful. Wifi is only free in reception which is true of other hotels in Germany. We moved to another hotel which was much better.

  • Stayed June 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank andy_scot_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 17, 2013 via mobile

I have stayed at this hotel many times over the years and feel it is worthy of high accolade. The staff are experienced and customer service is their highest focus which is a rare trait to find in modern hotels. The food is high quality and local specialties are always on the menu. The hotel are used to late check ins and Early departures and the fixtures and fittings are excellent. Overall a great hotel run by people who know what they are doing!

Stayed May 2013, traveled on business
Helpful?
Thank Joeythegerman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Mainz hotels
0.9 mi away
Hyatt Regency Mainz
0.2 mi away
Hilton Mainz City
Hilton Mainz City
#5 of 41 in Mainz
4.0 of 5 bubbles 482 reviews
0.8 mi away
Hilton Mainz
Hilton Mainz
#2 of 41 in Mainz
4.0 of 5 bubbles 990 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
InterCityHotel Mainz
InterCityHotel Mainz
#6 of 41 in Mainz
4.0 of 5 bubbles 286 reviews
0.8 mi away
Ibis Mainz City
Ibis Mainz City
#3 of 41 in Mainz
4.0 of 5 bubbles 636 reviews
4.3 mi away
Atrium Hotel Mainz
Atrium Hotel Mainz
#4 of 41 in Mainz
4.5 of 5 bubbles 244 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Mainz? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Mainz

Property: Novotel Mainz
Address: Augustusstrasse 6, 55131 Mainz, Rhineland-Palatinate, Germany
Location: Germany > Rhineland-Palatinate > Mainz
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Mainz
#6 Business Hotel in Mainz
#7 Romantic Hotel in Mainz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Mainz 4*
Number of rooms: 217
Official Description (provided by the hotel):
The Hotel Novotel Mainz is located in the central and peaceful historical area "Auf dem Kästrich", just a few minutes' walk from Mainz city center. Modern architecture and a heritage-protected vault dating back to the 17th century create a charming contrast in the hotel's interior, giving the hotel a distinctive edge. The 217 modern rooms are air-conditioned and equipped with flat-screen TV and free WIFI. The hotel has a restaurant, bar and wellness center complete with pool, sauna, steam bath and fitness center. The 12 meeting rooms can accommodate up to 150 people. Chargeable parking is available in the indoor car park. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, ACCOR, Hotel.de and Agoda so you can book your Novotel Mainz reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Mainz Hotel Mainz
Mainz Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing