We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Warm Welcome”
5 of 5 bubbles Review of Hilton Mainz

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hilton Mainz
Ranked #2 of 41 Hotels in Mainz
Orillia, Canada
Level Contributor
5 reviews
5 hotel reviews
“Warm Welcome”
Reviewed January 30, 2014

A warm and friendly welcome always awaits at the Mainz Hilton. Great location, easy walking to shops and restaurants, not to mention the Rhine flows past the restaurant and patio, just steps away. Rooms are always clean and the beds provide a very comfortable rest. A friendly "Guten Tag" when passing in the hall or lobby is greatly appreciated.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank T R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMainzCity, General Manager at Hilton Mainz, responded to this review, February 4, 2014
Dear Guest,

Thank you for sharing your feedback on tripadvisor with us and other travellers.

It was a great pleasure to read through your review. Your appreciation of our service and facilities is a great motivation to the entire team. We are very thankful for your perfect rating.

I hope to have you back with us soon.

With kind regards

Aurelia Fleck
p.p. (Roland Rößler)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,016 reviews from our community

Traveler rating
    373
    401
    164
    52
    26
See reviews for
95
261
65
495
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Cochrane, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 27, 2014

Excellent hotel with great service and location. Should have free WiFi available in room instead of only lobby. Location is very central to many historical sites, leisure walks and shopping for all your needs. Many very good restaurants in the historic part of Mainz. A English guidebook is a must and can be found in the book store at the Gutenberg Museum across the square from the Mainz Cathedral.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Gilbert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMainzCity, General Manager at Hilton Mainz, responded to this review, January 30, 2014
Dear Guest,

Please allow me to thank you for your most kind feedback about your stay at the Hilton Mainz shared with us and other travellers. Your recommendation is much appreciated and we look forward to the week your travel plans will bring you back to Mainz.

With kind regards

Aurelia Fleck
p.p. (Roland Rößler)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, United States
2 reviews
Reviewed January 7, 2014

A wonderful hotel. The river is not the prettiest, but still a nice view. Room service is excellent. You will enjoy the outdoor bar in temperate weather. The fitness room has quality cardio machines, free weights, and an upper body weight machine with a pull up bar. It is a short walk to several dozen lovely restaurants.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMainzCity, General Manager at Hilton Mainz, responded to this review, January 10, 2014
Dear Guest,
Thank you very much for being our guest and for the time to share your valuable feedback with us and other guests through tripadvisor.
It was a great pleasure to read through your review. Your appreciation of our service and facilities is a great motivation to the entire team. We are very thankful for your perfect rating.

Hopefully we will have another chance to welcome you at our hotel. Maybe next time you will have the possibility to enjoy the beautiful view of the Rhine while sitting on our terrace.

With kind regards

Aurelia Fleck
p.p. (Roland Rößler)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
152 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed December 16, 2013

Big but nice and modern hotel centrally located in Mainz. We spent a couple of nights there when visiting the Christmas Markets.

Ugly building on the outside, but internally the rooms are nice and the bathrooms also. We did stay in the Dom wing, with rooms to the back. Very nice as we prefer to have the window open during the night. Also the shortest way to the city center.

But be aware, the hotel is huge and the walking distances from reception and breakfast area to the rooms are quite long.

Disappointing that a hotel like this doesn't offer free WI-FI all over the hotel. This is quite common nowadays.

Breakfast was good, many different choices of hot and cold stuff.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank reisefan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMainzCity, General Manager at Hilton Mainz, responded to this review, December 17, 2013
Dear Guest,

Please allow me to thank you for your most kind feedback about your stay at the Hilton Mainz shared with us and other travellers. I am delighted to read that you enjoyed your stay with us.
In regard to the internet prices I would like to inform you that we are currently in negotiations with our internet provider to offer a lower price in our guest rooms. Until then we hope that our offer of free internet

Your recommendation is very much appreciated and the team of the Hilton Mainz and myself do hope that we will have the pleasure of welcoming you back to our hotel or any other Hilton Hotel in the future.

With kind regards

Aurelia Fleck
p.p. (Roland Rößler)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midlands
Level Contributor
78 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed December 6, 2013

We arrived early evening at frankfurt airport and took the S8 regional train to Mainz HBF. After exiting the station you catch the 54, 55.56, 57 or 58 bus to Bruckenplatz, it's included in your train fare. (Be sure to catch the bus on the opposite side of the road from the station so you go in the right direction). The bus drops you off outside the entrance to the hotel.
Check in was fast and efficient, the room we were given overlooked the river and had a great view. It was comfortable and we experienced no noise at all. The breakfast was of good quality and service good. It's location is only a 5 min walk to the main area, we couldn't of wished for a better stay.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank George8052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMainzCity, General Manager at Hilton Mainz, responded to this review, December 10, 2013
Dear Guest,

Thank you very much for having chosen the Hilton Mainz as your preferred choice of accommodation during your recent visit to the city and thank you for taking time to share your valuable feedback with us and other guests through tripadvisor.

It is a pleasure to read that you had an amazing stay with us on your recent visit and delighted to learn that you were pleased with the overall stay. We hope to have the opportunity to be of service should your upcoming travel plans bring you to Mainz.

With kind regards

Aurelia Fleck
p.p. (Roland Rößler)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin
Level Contributor
110 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed December 2, 2013

We walked from the train station, which took about 15 minutes and was a pleasant way to see the town. The location is good: it's a short walk to explore the old town and Christmas markets. The hotel opens directly on to the river promenade.

We had the most basic room which was enormous and of a high standard, with bath, iPhone compatible music player and a comfy armchair.

The staff were friendly and efficient. There was no problem checking in a bit early or minding our bags after checkout.
The only niggles were the usual Hilton ones: the minibar was one of those alarmed fridges that charges you if you touch anything, so you can't put your own bottle of water in the fridge. There's also no free wifi in the room, but there is in the lobby and surrounding areas.

We didn't have breakfast (it's €29 unless you prebook at check in, in which case it's €22), but we had lunch in the restaurant. The meal was excellent. It's a goose based carvery, featuring a prawn station and a huge selection of hot and cold food. Including wine and Sekt (sparkling wine) it cost €48 and was well worth it. It was busy and dressy, with a Rhine view.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cheezypuf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMainzCity, General Manager at Hilton Mainz, responded to this review, December 4, 2013
Dear Guest,

Thank you very much for your time to share your experience with us and other travellers through tripadvisor.

It was a great pleasure to read through your review. Your appreciation of our service and facilities is a great motivation to the entire team. We are very thankful for your perfect rating.

We hope to welcome you back in the near future.

With kind regards

Aurelia Fleck
p.p. (Roland Rößler)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Hague, The Netherlands
Level Contributor
424 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed November 27, 2013

The hotel is located on the boarder of the river Rhein and close to the "Old Town"(across the street). The room (I had 1623), sixth floor, is very nice. Perfect bed. Nice TV-screen and large writing desk. WiFi is available (not free) as well as internet connection in the room (UTP). The bathroom is comfortable.

Breakfast (buffet) is excellent, but very expensive if you haven't included it in the room (€ 29,50). From the breakfast area you have a very nice view on the river Rhein.

Room Tip: Room 1623 has view on the "Old City" and the circle road. Booking including breakfast is...
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hans750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonMainzCity, General Manager at Hilton Mainz, responded to this review, November 28, 2013
Dear Guest,

We would like to thank you for being our guest and for your time to share your exceptional feedback with us and other travellers through tripadvisor.

Whilst hoping to be able to welcome you back in the near future we remain

With kind regards

Aurelia Fleck
p.p. (Roland Rößler)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Mainz hotels
0.5 mi away
Hyatt Regency Mainz
0.5 mi away
Hilton Mainz City
Hilton Mainz City
#5 of 41 in Mainz
487 reviews
0.6 mi away
Ibis Mainz City
Ibis Mainz City
#3 of 41 in Mainz
645 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
InterCityHotel Mainz
InterCityHotel Mainz
#7 of 41 in Mainz
288 reviews
0.7 mi away
Novotel Mainz
Novotel Mainz
#6 of 41 in Mainz
678 reviews
5.0 mi away
Atrium Hotel Mainz
Atrium Hotel Mainz
#4 of 41 in Mainz
252 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Mainz? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Mainz

Property: Hilton Mainz
Address: Rheinstrasse 68, 55116 Mainz, Rhineland-Palatinate, Germany
Phone Number:
Location: Germany > Rhineland-Palatinate > Mainz
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Mainz
#4 Romantic Hotel in Mainz
#4 Business Hotel in Mainz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Mainz 4*
Number of rooms: 431
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Hotels.com, Expedia, Agoda, Priceline, Travelocity, Booking.com, Despegar.com, Cancelon, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Hilton Mainz reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Mainz Hotel Mainz
Mainz Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing