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“Most un-polite and rude manager I have seen!” 1 of 5 bubbles
Review of Altstadthotel Kaiserslautern

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Altstadthotel Kaiserslautern
Ranked #2 of 21 Hotels in Kaiserslautern
Certificate of Excellence
Freising, Germany
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Most un-polite and rude manager I have seen!”
1 of 5 bubbles Reviewed July 26, 2012

Although the hotel as such was great, the manager at the front desk made use of what he thought would be a good time to hoodwink a foreigner, my friend who had come to stay there for a week. When confronted with simple questions, he would lie his heart out until we call his bluff and then he would move on to lie no.2. Although he seemed polite, his lacked all manners, respect for his guests and lying did not seem to deter him too much. Standing here in front of him while he spoke nonsense on our face was not the most pleasant experience. Certainly not-going to be a return guest here.

  • Stayed June 2012, traveled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank aruntutu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 reviews from our community

Traveler rating
    32
    15
    9
    0
    2
See reviews for
Families
0
10
7
29
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Medellin, Colombia
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed September 26, 2011

This is a perfectly located, attractive, clean, quiet hotel in Kaiserslautern with very polite English-speaking staff. The cost, I think, is fair for how nice it is. I skipped breakfast as it didn't look great.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jennieerin73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed September 12, 2011

I stayed in this hotel in September 2011. The hotel is located in the old town of Kaiserslautern.The hotel is moderate and hosts a cold breakfast with mostly cereals and bread.

The rooms are spacious and clean but not too well equipped. The area overall is quiet but there are many bars and restaurants close by. As the building is old, there is no elevator and the floors can be a bit squeaky. The hotel is OK for short business trip but I would not want to stay for long periods. No free WiFi

  • Stayed September 2011, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Service
Helpful?
Thank Matti_Sankiaho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swindon - England
Level Contributor
127 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 bubbles Reviewed June 2, 2008

I recently attended a football game at the Fritz Walter Stadion in Kaiserslautern and stayed at the Altstadt Hotel for one night at a cost of 60 euro's for a single room en suite to include breakfast. The hotel is situated in the Old Town of the city which is really nice. There are plenty of bars and restaurants nearby to suit your tastes. And its in a very picturesque part of the city too. The Railway station is a 20 minute walk away and the football ground is about 25 minutes away in the same direction. The hotel is lovely and even though I travelled alone I would have no hesitation in taking my wife there. The room was spotless, really clean and spacious with all modern facilities. The staff were very helpful and the breakfast was plentiful and good choice was on offer. I really liked everything about the hotel and would recoomend a stay for anybody visiting the city of Kaiserslautern.

  • Liked — Everything
  • Disliked — Watch out for the glass door when leaving the hotel, I walked into it.
  • Stayed May 2008, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Altstadthotel Kaiserslautern

Property: Altstadthotel Kaiserslautern
Address: Steinstr. 51, 67657 Kaiserslautern, Rhineland-Palatinate, Germany
Location: Germany > Rhineland-Palatinate > Kaiserslautern
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #2 of 21 Hotels in Kaiserslautern
Price Range (Based on Average Rates): $
Hotel Class:3 star — Altstadthotel Kaiserslautern 3*
Number of rooms: 20
Reservation Options:
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