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“needs some re-vamping”

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Best Western Leoso Hotel Leverkusen
Ranked #10 of 19 Hotels in Leverkusen
Reviewed November 10, 2011

staff reasonably friendly although service can be slow, rooms decent size but please do something about the cracked and probably unhygenic basin in at least one of the rooms, this is really sub-standard by any standards.

  • Stayed: November 2011, traveled on business
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Thank Pheephox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
626ALi626, Social Media at Best Western Leoso Hotel Leverkusen, responded to this reviewResponded November 14, 2011

Dear Pheephox,

thank you for the positive comments about our staff and that you appreciate the size of your room.
We are very sorry that the basin in your bath room showed defects in the upper material. The mentioned basins are meanwhile completely restored. With best regards, your BEST WESTERN Hotel Leverkusen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (298)
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122 - 128 of 298 reviews

Reviewed October 2, 2011

I stayed here because of a soccer game (Champion’s league). Location was great (5 min walk to the stadium). Hotel was of decent quality and the price was low at that time, so price/quality consideration this place deserves 4 stars in my mind. 15-min train ride to Köln if you are interested in visiting to city. Would certainly recommend this for, unless you’re looking for a 5-star place.

  • Stayed: September 2011, traveled solo
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1  Thank RCGenk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2011

For a hotel in such an industrial town, the Best Western Hotel in Leverkusen was better than I had expected. Yes, it looks like a depressing apartment block from the outside, but get inside and it's OK. It was pretty warm in the room in mid-July with no air-con, but the window opened wide and as soon as the night-time temperature dropped, it was fine. Breakfast was certainly above average for such an establishment and the staff were courteous and helpful throughout, so no complaints there. The bed was actually very comfortable and I didn't really want to get up! As others mention, very central and close to the railway station.

If visiting Leverkusen again, I would certainly consider staying at the Best Western again.

  • Stayed: July 2011, traveled on business
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Thank woofJasperwoof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2011

I waited after a long tripo for the desk to attend.... It was a line before the woman who was a young blond try to do her work with another customer who was mad and unsatisfied with the service. And when she finally got to me, she was slow on giving the keys and very impertinent in doing personal questions. I never felt so stereotyped in any hotel and when my partner went another time, they did not ask any questions. The difference this time was the reservation was under my name. To make matters worse, the toilet on the room was dirty, although she change the room she wanted to charge more! I checked out the next morning and the parking was 8 euros on the desk and 1 extra euro! in the outside. Went to another hotel the rest of the weekend who was the price of extra charge this hotel wanted to charge me with parking , internet and breakfast included. Don't go there , there are better options!

  • Stayed: September 2011, traveled on business
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1  Thank Atlantic_dollar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2011

Spent three nights at this hotel on a business trip recently. If you are coming from Duesseldorf or Cologne by train, this hotel is within easy walking distance of Leverkuesen Mitte station. It is therefore also near the town centre with its shopping precinct, cinema, cafes and other amenities.
As others have mentioned, the place is in need of a good refurbishment and modernisation, but it is still comfortable, reasonably quiet and does represent good value for money.
I had a single room, which contained two double beds, no wardrobe but a hanging rail just inside the door. Decent bathroom. No tea and coffee making facilities, if you want a hot drink, ring reception and they will bring one up to you at no charge. No mini-bar, but a vending machine on every floor near the lift. Overall, the room was clean and comfortable, and I had no difficulty sleeping despite some occasional noise from the adjacent main road.
A nice swimming pool is located in the basement together with a sauna, and just outside is a sun terrace with loungers, good for relaxation after a hard day.
The bar welcomes smokers,and on a fine day, you can also sit outside on the terrace.
The breakfast buffet is the usual affair with no surprises, but the restaurant menu is quite innovative and the food is cooked and presented to a very high standard. You can also get very good bar snacks.
The thing that makes this hotel a pleasure to stay at, is the pleasant and helpful attitude of the staff.

Room Tip: Try and get a room at the right side of the building, it will be quieter.
  • Stayed: August 2011, traveled on business
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1  Thank griffithcelf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2011

I realized after a couple of days, that I have been here before. It was in 2001 and it hasn't changed a bit. The hotel was clean but very outdated. It is in need of a major renovation.

  • Stayed: May 2011, traveled on business
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Thank RoadWarriorPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2011

The hotel was in very good shape for 40+ years old. Just a stone's throw from the lovely town of Leverkusen, nearby autobahn for 10-15 minute drives to Dusseldorf and Cologne. Major downtown covered shopping mall within walking distance, and adjacent to a convention center.

The staff was outstanding. All English speaking, courteous and very helpful with activating my German language burner cell phone. And even attempting to help out by switching rooms to first floor, shady side to somewhat mitigate the intense heat in the rooms. Convenient, reasonably priced bar on premises. Huge, wide selection breakfast buffet, equal to what we've seen in a few downtown 5-star European hotels.

However, despite being advertised as air conditioned, the A/C never came on, both nights (impractical to change hotels in a tightly scheduled vacation trip. The room was in the 90s during daytime and 80s in the evening. This made afternoon nap almost impossible (after all nighter on plane to Frankfurt). After 2 am, thunderstorms helped cool the outside temp and finally able to sleep.

We would highly recommend the Best Western to anyone planning to visit Germany in the Fall or Winter. However, before booking a room in late Spring or Summer, check with the hotel to ascertain if the A/C was fixed (that is, if there truly is an A/C in the building)

  • Stayed: June 2011, traveled as a couple
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Thank TedSfromAnnapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Leoso Hotel Leverkusen

Address: Am Buechelter Hof 11, 51373 Leverkusen, North Rhine-Westphalia, Germany (Formerly Ramada)
Location: Germany > North Rhine-Westphalia > Leverkusen
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #10 of 19 Hotels in Leverkusen
Price Range: $84 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Leoso Hotel Leverkusen 4*
Number of rooms: 196
Official Description (provided by the hotel):
The BEST WESTERN Leoso Hotel Leverkusen, with its 196 generously sized rooms in four categories, including four business suites and four deluxe double rooms completed in October 2013, is conveniently located directly overlooking a park at the heart of the city, and offers ideal conditions in the business location of Leverkusen in every respect, and not just for business travellers. Just 5 minutes on foot from Leverkusen-Mitte Station and the BayArena, the BEST WESTERN Leoso Hotel Leverkusen is directly nextdoor to the FORUM Leverkusen conference centre, which has a capacity of up to 2,000 people. Cologne Trade Fair is just 15 minutes away on the S-Bahn, and Düsseldorf Trade Fair just 40 minutes. The A1, A3 and A59 motorways are conveniently located and can also be reached in just a few minutes. There are parking spaces right at the hotel available to our guests at a low cost. NEW: charging station! ... more   less 
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Also Known As:
Best Western Leverkusen
Leverkusen Best Western

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