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“Best choice in Krefeld”

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Mercure Parkhotel Krefelder Hof
Ranked #1 of 16 Hotels in Krefeld
GreenLeadersBronze level
Reviewed October 4, 2012 via mobile

Another nice stay at the park hotel Krefeld. I have stayed here muliple times for business. It is always nice and clean rooms are decent size fir European roooms. Hotel has a nice bar and a good breakfast. Recomended for business travellers. Also great for a general stay, they even offer bikes for rent so you can get out and enjoy the city.

  • Stayed: September 2012
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Thank MJarman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerstin_Dluszkowski, Verantwortliche Guest Relations at Mercure Parkhotel Krefelder Hof, responded to this reviewResponded October 16, 2012

Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Parkhotel Krefelder Hof. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
The Team from Mercure Parkhotel Krefelder Hof

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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72 - 78 of 341 reviews

Reviewed September 7, 2012

We stayed in a newly refurbished room on the top floor with good air conditioning. It was very warm while we were there, so the air con was very welcome. The room was nicely furnished with a pleasant bathroom with toiletries supplied. There was also a coffee making machine in our room.

Breakfast was good, if a little expensive (18 euro each). However there was an excellent selection of food to choose from, and the staff were very attentive. Also due to staff sickness the restaurant was closed for dinner service.

The swimming pool was fine - big enough to do a few lengths. When we stayed, the sauna was not functioning. Most of the staff spoke some English.

The hotel is on a tram route to the city centre or it's a 20 min (approx) walk. You need to head to the Rheinstraße area to find a choice of restaurants.

Room Tip: Ask for a newly refurbished room.
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  • Stayed: August 2012, traveled with family
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Thank PicnMix_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerstin_Dluszkowski, Verantwortliche Guest Relations at Mercure Parkhotel Krefelder Hof, responded to this reviewResponded October 1, 2012

Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Parkhotel Krefelder Hof. It is always a pleasure to receive positive feedback.

I will share your comments with our team.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Kind regards from Mercure Parkhotel Krefelder Hof

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2012

Location and setting are very good. The hotel itself is good value for "Krefeld standards". Compared to international standards its rating fares as average but then again it is 3*** and doesn't claim to be anything else. As previously mentioned by other visitors: a tad outdated, especially their bathrooms, the stairway and general decor.

  • Stayed: December 2011, traveled with family
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1  Thank vs8864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 9, 2012

Dear Guests,

we like to thank you so much for posting your opinion on tripadvisor.
We know about the situation in some of our rooms, but there will be and there have been already renovations of the rooms.
We hope to welcome you in our hotel again.
Kind regards
The team from Mercure Parkhotel Krefelder Hof

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Reviewed May 27, 2012

Hotel was outdated but it still looked good. Super tiny room and small bed.
Service was very good and the hotel is located in a park like setting which is very private and picturesque.
Buffet breakfast was out of this world and the food in the restaurant was excellent.

  • Stayed: October 2011, traveled on business
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Thank Toishome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarinaPohlmann, Verantwortliche für Guest Relations at Mercure Parkhotel Krefelder Hof, responded to this reviewResponded May 31, 2012

Dear Guest,

we like to thank you so much for posting your opinion on tripadvisor.
We are glad to see that you enjoyed your stay very much.
If you will be in Krefeld the next time, you are invited to book the rooms in our superior category. There you will find bigger rooms with Queensizebeds.
We would be glas to welcome you again in our hotel.

Kind regards
The Team from Mercure Parkhotel Krefelder Hof

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Reviewed March 30, 2012

The Hotel is a bit far from Dusseldorf (20 km or so) but it is a good alternative when other hotels are booked.
The surrounding area is nice and the hotel has an indoor pool and other nice amenities. The food in the buffet is nice and service is friendly. The décor in some parts of the hotel is dated, but overall the property is well cared for.
In all, a nice hotel in the moderate category.

Room Tip: The hotel is in a very quite neighborhood... any side of the property will be good, but a hoigher fl...
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  • Stayed: March 2012, traveled on business
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1  Thank eli_puszkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarinaPohlmann, Verantwortliche für GuestRelations at Mercure Parkhotel Krefelder Hof, responded to this reviewResponded April 19, 2012

Dear Guests,

thank you very much for posting your opionion about your stay to this site.
We are glad you enjoyed your stay with us and we hope to welcome you again in our hotel.

Kind regards
The Team of Mercure Parkhotel Krefelder Hof

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2012

I have first stayed at this hotel in 1996 and the only thing changed in the rooms is the flatscreen and the fluid soap. The furniture is outdated and should be changed to something more up to date.
There used to be a beer garden and and a "bierstube" buth both have been closed for some strange raesons as " does not fit the mercure profile"
The strongest points their friendly of this hotel are the bar and the restaurant where some excellent food is served.
I would give some brownie points to CazimiR, Andra and Sven for their friendly and hospitable approach to their guests.

Re-open the bier garden and the "bierstube" For the sake of your loyal customers who all think fondly of these when they where still in existance

Stayed: March 2012
Thank duro150403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarinaPohlmann, Verantwortliche für Guest Relations at Mercure Parkhotel Krefelder Hof, responded to this reviewResponded March 21, 2012

Dear Guests,

thank you very much for taking the time to tell us your experience during your stay.
We know about the situation in some of our rooms, but there will be and there have been already renovations of the rooms. Our "Bierstube" and the "Biergarten" can be booked exclusively by groups, so we dicided to close it for daily business. Therefore we do have our lovely "Derby Bar" with terrace. Next to our restaurant is also a terrace wich is opened during summer time.
We hope to welcome you again.
Kind regards
The team from Mercure Parkhotel Krefelder Hof

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2012

  • Stayed: March 2012, traveled on business
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Thank JJLondon2014
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MarinaPohlmann, Responsible for GuestRelations at Mercure Parkhotel Krefelder Hof, responded to this reviewResponded March 21, 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Mercure Parkhotel Krefelder Hof

Address: Uerdinger Str. 245, 47800 Krefeld, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Krefeld
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 16 Hotels in Krefeld
Price Range: $88 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Parkhotel Krefelder Hof 4*
Number of rooms: 153
Official Description (provided by the hotel):
This 4 star Mercure Parkhotel Krefelder Hof features 143 elegant rooms and 10 unique luxury suites. The hotel is located in a park, just a few minutes from the city centre and the zoo. Dusseldorf international airport and the trade show centre are approximately 20km from the hotel. Enjoy the true French atmosphere at our La Provence Brasserie and try different kinds of whiskey and cigars at Derby bar. Our beer pub and beer garden offer regional cuisine. Outstanding convention facilities. ... more   less 
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Also Known As:
Mercure Hotel Krefeld

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