A very friendly hotel - for sure - but not one deserving of five stars. It is the little things that were missing/went wrong - our room key could not be found on check-in; complimentary water in the room but no bottle opener; coffees are delivered to the room with no explanation as to which is de-caf and which is normal coffee; strong kitchen smell in stairwell. All of these little things are tolerated in a 4-star hotel but should definitely not be part of a 5-star stay.
The hotel survives thanks to the lack of five star hotels in Essen - tradeshow visitors have little choice in the area for a five-star hotel. Definitely not a destination hotel.
- Official Description (provided by the hotel):
- Set in a beautiful park, Hugenpoet Manor is the perfect retreat, yet located just 12 miles away from the city centres of Düsseldorf and Essen. As one of the country’s finest historic hotels, it prides itself on its refined cuisine, contemporary elegant guest rooms and a sophisticated yet cosy atmosphere. The surrounding countryside encourages guests to enjoy sporting activities such as golf or mountain biking and a small Spa invites guests to exquisite treatments and relaxation. The effortlessly gracious service, and the balance between heritage and evolution, makes Hugenpoet Manor a gem of a luxury property that constantly surprises. ... more less
- Reservation Options:
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- Also Known As:
- Schloss Hugenpoet Hotel