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“Best hotel internet in Germany” 2 of 5 bubbles
Review of Hotel Haus am Zoo

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Hotel Haus am Zoo
Ranked #82 of 236 Hotels in Dusseldorf
London, United Kingdom
1 review
“Best hotel internet in Germany”
2 of 5 bubbles Reviewed October 17, 2012

The shaving-mirror which doesn't magnify either way is the show-piece inside the bathroom; otherwise the bathroom is spacious than many others around and very clean. One line of internet for all the guests is a disgrace to 2012; the small pack of Haribo left on the pillow doesn't make the experience too sweet. I have not seen anybody dining here other than during breakfast.

They could justify the price for the very extremely well-maintained and homely rooms and a quite good breakfast they provide. In their favor, this is a family-run business; but money-conscious people may want to go away.

  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank marilynn186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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45 reviews from our community

Traveler rating
    21
    15
    5
    3
    1
See reviews for
11
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Paderborn
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed June 5, 2011

My family stayed here for one night( it was going to be 2 but decided against spending another138 Euros) the suite was in another block seperate from the hotel down the street , entering through the front door down into the cellar ( which at 5 in the afternoon had just been mopped and stank of bleach) along a miserable corridor and then 2 keys to enter the suite.The suite was large and clean but the small patio outside the kichen window ,along with 2 chairs and a small table were not for our use!!!
No one told us where the sauna was and we had to ask for the tram tickets.There was no internet access in our room no telephone service to the main hotel and the TV was unwatchable, there was no mirror in the main room to use to dress or dry hair as I don't like my children to use electrics in the bathroom, and a mini bar and tea and coffee making facilities would have been better than a kitchen.
In the pool area there were 8 loungers all with no cushions and were uncomfortable.
The buissness area in the reception was in constant use by a 10 year old boy.
We had one set of 4 keys which was really irratatating 2 for the main room one for the hotel and they couldn't tell me what the other was for and a seperate one for the garage.
All in all this is not a boutiqe hotel and is quite old fashioned.The breakfast was ok but was asked if any more coffee or tea was wanted or was I able to get any myself ,the waitress did not speak English.I will not be going back to this hotel I prefer more modern
decor and attention to detail ie telephone ,TV's I can watch,mirrors small thins but essential for comfort.

  • Stayed June 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank PaderbornRohner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern Germany
Level Contributor
168 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed October 22, 2010

The hotel is located halfway between the airport and the inner city. The next tramway stop is two minutes by feet away. I got a parking on the street, but would not guarantee for it in the closest proximity. The room was large with a wonderful balcony facing the garden with an outdoor pool. The range of products offered for breakfast with a cold/warm buffet was clearly over average for this hotel category. The staff in all belongings has been of remarkable courtesy and politeness. The only downside has been the heating, which is regulated centrally. But I was not cold and those, who like it chilly to sleep, may open the windows or balcony doors.

  • Stayed October 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Daydreamer58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 13, 2010

My husband, I and my daughter stayed at the hotel for 6 days while my daughter was undergoing medical treatment and we needed a place with a kitchen. We had a one bedroom apartment with full kitchen and a washer/dryer. The rooms were clean; the staff was very accommodating, and friendly. The hotel is located in a very nice residential area and close to local restaurants and grocery store. The only downside is parking is very limited, but manageable. We look forward to staying there again in the future.

  • Stayed October 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gymmom342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge
Level Contributor
74 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed July 26, 2010

We went for a party in the city over the weekend, and this hotel came with a recommendation. We had a room facing the street, on the second floor. The room was small, but very clean and with modern furniture, all in good condition. This was a hot weekend, so we made plenty of use of the well-kept garden , with a nice pool and sunloungers. They have a day menu, and so we ordered food and drinks in the garden, which was all to our liking. The breakfast was also very good. One has to mention the well-stocked honesty bar near the reception that was available 24-7. Overall I would say this hotel is what you are looking for when you want a nice place to stay and explore Duesseldorf and area for a few days.

  • Stayed July 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank CaribbeanFreunde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, United Kingdom
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed September 23, 2009

My friend & I were lucky enough to get a 3 night stay in this hotel for an offer of £30 through Hotel Connect. When we arrived and checked in, we were expecting to be put in a small basic room with an en suite bathroom but what we got was an apartment in another building a few yards down the road past the hotel. All I can say is, for the money we paid, we got an amazing room with a kitchen, bathroom, massive living room with a settee and LCD television & an amazing view at the back looking over the garden.

The staff were very helpful and gave 'spot on' directions/instructions on which tram to get onto and which station to get off at for the old town (Altstadt). The swimming pool was great and was a welcome facility, especially with the weather being so hot on the first day. The hotel also had a sauna in the basement which we also used and again, a great add-on to the stay. The offer we got did not include any meals during the stay so I am unable to comment on the quality of the food at this hotel.

Out of all this though, one of the main 'surprises' we got during our stay was the price for a travel pass to use buses, trams & trains in Dusseldorf. For the duration of our stay (3 nights), the pass cost us around €5 each and with the hotel being a fair distance away from all the action, we basically got our money back for the pass straight away as the tram lines were located at the end of the street.

All in all, a cracking hotel and would definitely recommend to others, even if there isn't an offer on to stay here. A nice, friendly hotel in a quiet, residential part of Dusseldorf.

  • Stayed August 2009, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MikeyGS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
52 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 bubbles Reviewed August 26, 2009

We managed to get 3 nights in this hotel in Hotel Connect sale for only £10pn - total bargain! not sure what to expect for a £10 room but we were pleasantly suprised. the hotel gives good directions on their website so we used public transport, very easy. The hotel is about 10mins on the tram north of the city. Checkin was fine - they were only interested in seeing the voucher from the booking. We got a room at the front of the hotel, it was quite small but we decided for £10 we could not complain! The rooms at the back over looked the garden and pool and had a balcony too. There was no Air Con in the room which was a problem as it was SOOOO hot even with the windows open. The hotel staff were very nice when we did order a drink but at 4.50Euro for 1 pot of tea or a sprite it was a bit steep.
The hotel is in a residental area and surrounded by houses and apartments however it is still very quite and the garden is very relaxing. The pool is large enough and a welcome on the hot days.
Over all we could not fault this hotel especially considering what we paid for it. Our room was a bit small and dated but it had everything we needed (except air con) and was clean.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ocalllo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Haus am Zoo

Property: Hotel Haus am Zoo
Address: Sybelstr. 21, 40239 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #82 of 236 Hotels in Dusseldorf
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Haus am Zoo 3*
Number of rooms: 22
Official Description (provided by the hotel):
Situated in the exclusive residential area Dusseltal the very individual Hotel Haus am Zoo offers guests accommodation which is the perfect balance between traditional comfort and the latest facilities.The hotel has 22 stylish bedrooms, some with balcony, 4 apartements ideal for families as well as a Junior Suite. The guest rooms, all of which are en-suite are tastefully decorated and equipped with complimentary WLAN internet access, remote control flat screen TV, direct dial telephone, hairdryer and some with minibar. ... more   less 
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