The rate that I was charged for this hotel was extremely high. I regret to book that hotel. The rooms are tiny like an attic but clean however. The reception staff are not well trained. The night (male) receptionist could not even use the credit card machine so I had to pay cash upon check-out. This is unacceptable. Most of the front office staff were not friendly. Nobody was smiling in that hotel. Everytime I walked in the hotel the reception staff were sitting looking down. Nobody was at least checking who was entering the hotel. I once asked for some directions in finding a city spot and the girl at the reception gave me wrong information, as a result I got lost in the night. The only friendly person was Holger.
Breakfast was OK, nothing special. The hotel location was fairly good but not right in the center.
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- Also Known As:
- Petersburg Hotel düsseldorf