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“Spare, clean, and good breakfast”

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Tulip Inn Dusseldorf Arena
Ranked #61 of 236 Hotels in Dusseldorf
San Antonio, Texas
Level Contributor
196 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Spare, clean, and good breakfast”
Reviewed March 25, 2014

I stayed here recently while attending a very large trade convention at the Messe Dusseldorf that the Inn is connected to. First off, it was exorbitantly expensive for the amenities, although that can be attributed to the convention going on. The room was very spare—two twin beds, one table, a fridge, and chair. The beds did not come with a sheet, only a blanket in a duvet, which barely covered the top of the bed. The bathroom contained exactly one type of soap for all uses—shampoo and hand soap. It was clean. For an early check-in I had to pay an extra 10 euro a night, which included breakfast and internet. The internet was very difficult to connect to and had a data limit, although generous. The breakfasts were excellent—hot food, cold food, breads, fruits, yogurt, tea, etc. The hot food actually tasted good to boot. Overall a fine hotel for what it was, and being connected to the Messe made all the difference. It’s also right on a train stop, which is handy. I also dined at the restaurant in the hotel… bad choice. I have a gluten allergy and alerted my server of this and she did not understand. Finally after some laborious explanations she got the picture and went to ask the chef about gluten containing items. I ordered a burger without the bun, expecting a real burger… and instead got a frozen patty, with questionable content. I did indeed get sick from it. The bar there is nice, as is the lounge area, although the seats in some of the chairs are extremely uncomfortable.

  • Stayed February 2014, traveled on business
    • Value
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Helpful?
Thank ldeimos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulip Inn D, Manager at Tulip Inn Dusseldorf Arena, responded to this review, April 1, 2014
Dear ldeimos,
Thank you very much for your time sharing your experience in detail. We would like to apologize for the circumstances you had during dinner. All our kitchen and serving employees are trained to the handling with gluten and other food allergies. We do have special dishes for several food allergies. Please be sure that our Food-Manager takes your review very serious and will use this opportunity again to train all our employees extensively. Thank you very much for bringing this issue up in our minds again. We insure that you will not have any problems ordering gluten free food in our restaurant next time. It is wonderful to read that breakfast was excellent. I am pleased that you enjoyed the short sidewalk to the train stop and benefit that our hotel is right next to the exhibition halls. We look forward to welcome you back at our hotel during your next fair in Duesseldorf, all the best Nicola Stratmann and team
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202 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
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Edinburgh
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 4, 2014

I stayed at this hotel for 3 nights in January while working at an exhibition at the Messe Dusseldorf.
The hotel is located just 10mins from the airport and directly opposite the Messe, so perfect for walking to work in the morning. Its conveniently located next to the tram station too, so a visit into Dusseldorf centre is possible too. A 20 minute taxi (approx 30EUR) will also take you there.
The hotel itself is well laid out and the rooms are ideal for a short stay. Functional and with the essentials required for a business trip. The daily 'free' bottle of water was also very much appreciated.
My only complaint would be the small duvet covers on the bed which aren't ideal for the taller traveller!
Food is plentiful at the hotel and the restaurant serves an excellent selection of menu and buffet options. They also offer the opportunity to buy a snack basket /drinks package for your room.
All reception staff are really helpful, organising taxis and storing excess luggage. Would definitely stay here again.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emcka0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulip Inn D, Leiter Gästebetreuung at Tulip Inn Dusseldorf Arena, responded to this review, February 16, 2014
Dear guest,
Thank you very much for your nice and detailed review! We are glad that during your stay everything was as you hoped for. It is our ambition to deliver our guest best service and high quality every day. We are looking forward to welcome you again at our hotel Tulip Inn Duesseldorf. If you need anything during your stay like a second duvet cover just let us know! We will be there for you.
Until your next visit all the best,
Diana Radtke and team, Fair & Event Hotel Tulip Inn Düsseldorf Arena
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Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 30, 2013 via mobile

I spent 2 nights in the hotel. Rooms are quite less equipped as I would expect. Anyhow service is good and hotel staff will help you to feel good here. View from restaurant to arena is simply great :) Nothing to do in close distance to the hotel but u have u bahn stop.

Stayed October 2013, traveled on business
Helpful?
1 Thank TomasKE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford, United Kingdom
Level Contributor
86 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed September 1, 2013 via mobile

I stayed at this hotel for 2 nights, it's part of the Dusseldorf arena and over looks and is part of the Football Stadium which is used by the Dusseldorf team.

Situated close to the airport you can see the control tower and see the planes take off.

I was attending a show at the arena which is a 2 minute walk. Also a train service runs from the Hotel into the city.

My main gripe is 10 euro a day wifi charge, which gives a free bottle of water per day for your room.

The rooms were clean with no tea or coffee making facilities.

Bar and resteraunt were good with friendly service from the staff. Not a huge menu but ok for a few nights, anymore abd you would gave to eat out. Arnie behind the bar was very good. Breakfast charged at 13 euros for typical Buffett style of cooked and cold meats and normal continental
food.

Taxis from the hotel to the airport 15 euros and into the Old Town 13 euros.

When the football teams are playing it can become very busy with 15k home fans attending, something you may want to avoid as the hotel gets over run.

Overall I would stay again for the location of the exhibition arena, but if the arena is not a factor perhaps staying more in the city would be better for eating out and seeing some of Duseldorf.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed June 15, 2013

I had unexpected stayat this Hotel on June 12th 2013 due to missed connecting flight with Lufthansa from Dussellsorf Airport.

The Hotel is approximately 10 to 15 miniutes from the Airport via Taxi. Location I guess Hotel is ideal for the Dusseldorf airport and it also serves well as Business or events Hotel . It is seems also as part of the Dusseldorf Stadium. I must say you have excellant view of the stadium from the Restuarante and Breakfast area,

I was allocated Room 317 on the 3rd floor. The room was spacious and it had two single beds...although I found the bed mattress on the soft side. The room was clean and well furnished.
The bathroom was adquate....it had shower cubicle . But unlike many other Hotels of this standard it does not provide emergency toiletrees in the bathroom eg such shampoo, comb, temp toothpaste/brush etc for those customers who are there due to missed or cancelled flights.

The room also did not have coffee/ tea making provison nor fridgebar for cold drinks.
But overall the room was of good quality.

The evening buffet dinner was of good standard and the staff in the restuarante were Exellant and friendly. Very helpful indeed,! The breakfast provided was of very good standard and all types of food options were available in buffet form eg cereals, breads/rolls, fruits, yogurts, cheeses, cold meat /spreads ,eggs/bacon/sausages etc and hot/cold beverages.

The postives about this Hotel is very friendly professional staff and the location near the Airport and on the less postive side it seems bit far away from the Centre of Dusseldorf .
It is a good hotel for conferences and events or for transit passengers!

Room Tip: Rooms on higher floors......would be more quieter
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  • Stayed June 2013, traveled solo
    • Value
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Helpful?
2 Thank hartej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
Reviewed February 18, 2013

Location ideal next to DUS Airport Great food, nice service. Perfect view to stadium, BBQ tasty and fresh Event location with link to football. Issue with heating/ventilation in room. Too strong ventilator in bathroom

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cornergrind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 2, 2013

Stayed here for an event at the stadium, could not have asked for me breakfast was everything you would want and need, rooms are spacious and cosy and staff are all very friendly! Only downside is its a out of the way, so city centre is a bit of a trek.

  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank lara386
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tulip Inn Dusseldorf Arena

Property: Tulip Inn Dusseldorf Arena
Address: Arena-Str. 3, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#46 Business Hotel in Dusseldorf
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Tulip Inn Dusseldorf Arena 3.5*
Number of rooms: 288
Official Description (provided by the hotel):
We are well prepared to offer you a very comfortable time staying with us. We love to serve you with our whole team. 288 Modern rooms, all air conditioned and stylish. 30 Meeting rooms up to 550 persons offer capacities for your ideas. Incentives in the stadium, meetings & events are possible up to 1.500 Persons.Enjoy our restaurant & lounge area with a direct view into the stadium of Dusseldorf. Carefully designed and furnished with different materials, due to environmental aspects- all to make you feel at home -or even better. We offer fresh and delicious food variations all day. Light Jazz music will help you to relax from busy day in our comfortable Lounge Bar.The hotel is centrally located to the motorways A44/A52/A3, next to the airport Dusseldorf and only a 2 minute walk to the fair of Dusseldorf. The subway to the city centre is located opposite the hotel. You will reach Duesseldorf old town in 10 minutes by subway.We are looking forward to your visit! ... more   less 
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Also Known As:
Tulip Inn Dusseldorf Arena Hotel
Tulip Inn düsseldorf

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