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“Great hotel”

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InterContinental Dusseldorf
Ranked #6 of 240 Hotels in Dusseldorf
Certificate of Excellence
Reviewed September 24, 2013

This hotel offers very high standards. My expectations were exceeded. The size of the room is very good, airy, with plenty of light, very good bathroom with an excellent bath and separate shower, well equipped; the pillows were very good and very well cleaned. Excellent location. The restaurant and room service were very good! I adored the staff, namely the concierge (I don’t remember the name, Viktoria Krohn and Henrique Castro). Clara Madeira - Portugal

  • Stayed: August 2013, traveled with family
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3  Thank ClaraMadeira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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430 - 436 of 964 reviews

Reviewed September 23, 2013

It has been two years since my last visit, and I was exited to once again visit the Intercontinental Dusseldorf!
An once again my expectations were met to the fullest extent. In my previous review i compared the intercontinetal, to living in an Audi (not the size of the rooms here), but the clean, effective stylish feel you get when you enter the hotel and especially their rooms. I would like to mention a few things that makes it such a good experience. Since i am an allergic person, the need for bedcovers and pillows that are allergy friendly, is a very nice touch, and sure enough the Íntercontinental provides them without a fuss! Another fabolous thing is their service, all around you meet efficiency, be it the cleaning, to the waiters in the restaurant or the bar. Special care must be made to recomend the concierges (yes plural). They are by far, among the best I have ever encountered, no wishes seemed to be to hard, so I more or less had them help me out with most everything during my stay, and once again crisp, clean efficient service, bravo!
Lastly since it has been two years since my last stay I was a little bit worried that the years had been hard on the hotel (you see that pretty often). But again, I was hard pressed to put my finger on anything, seldomly have i encountered so clean a bathroom (no streaks, no calcium stains, no nothing) any where. No scratches on the wooden panels, no inexplainable splotches on the carpet, just a healthy clean fell to it all.
I will be coming back, and this time I hope it will be sooner. Thank you.

Stayed: September 2013, traveled on business
1  Thank Havdruptraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2013

excellent location !
restaurant and room service very good !
Personal noisy in the hallways
Maid of 2 stars. extremely dusty, mirrors and sanitary installations speckled of limestone
I waited 1 hour and 30 minutes at the reception, because the room was not clean.

  • Stayed: September 2013, traveled with family
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3  Thank abdulla a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinental_DUS, Manager of Quality and Performance at InterContinental Dusseldorf, responded to this reviewResponded September 20, 2013

Dear abdulla a,

Thank you bringing your experience to our attention.

Please accept our honest apologies for the lack of attention you received during your stay. Due to some changes with our internal processes, we have not been able to provide the service you should expect from us. I want to assure you that we do not spare any effort to reach back the original level of cleaning service.

Thank you again for your review and I hope that in the future you will give us the chance to host you again and to convince you of the qualities of the InterContinental Dusseldorf.

Kind regards,

Michaela Weisskopf

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Reviewed September 16, 2013

I travelled with my husband for the weekend. This hotel offers very high standards. The room was large and airy with plenty of light. The king size bed was very comfortable and clean. It was hot whilst we were there but the air conditioning kept the room feeling comfortable. The large bathroom with lovely bath and separate shower was luxurious an electric blind and swivel tv meant (if you were inclined) you could watch tv in the bath - there were even speakers in there! There was a well stocked mini bar which wasn't overly expensive. Breakfast was excellent with a wide choice of hot and cold food to suit all tastes. The staff on reception were polite and very helpful printing us off bus and train timetables. The only negative is that you have to pay extra for using the spa facilities, saying that We will definitely look at staying with this hotel group again

  • Stayed: September 2013, traveled as a couple
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Thank lesloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2013

Spent a couple of nights here while attending a workhop. Very comfortable rooms, and the pillows were the best I have ever had in a hotel. There is an awesome gym and swimming pool next door and hotel guests can use it for a discounted fee.

  • Stayed: May 2013, traveled on business
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Thank Stanaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinental_DUS, Manager of Quality and Performance at InterContinental Dusseldorf, responded to this reviewResponded September 20, 2013
Google Translation

Liebe Stanaway,
es freut uns, dass Ihnen der Aufenthalt bei uns gefallen hat. Gerne bestätige ich Ihnen, dass wir regelmäßig positives Feedback bezüglich unserer Betten und Kissen bekommen und darüber sehr glücklich sind.
Wir freuen uns schon jetzt darauf sie wieder zu einem Workshop begrüßen zu dürfen.
Mit gastfreundlichen Grüßen,
Michaela Weisskopf

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Reviewed September 9, 2013

I stayed in InterContinental Dusseldorf from 21 to 27 of Aug 2013 , I found every things I'm looking for in the hotel ,start from nice location and clean hotel and luxury rooms with many facility and helpful staff in front desk and Concierge and nice lobby with nice Services , and at the lobby u have small brunch for sixt rent car company which make it easy for thoese whom want to rent a car , in general i will say it was nice exprince for me and my family in this great hotel .

  • Stayed: August 2013, traveled with family
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Thank Abdulla-almeraikhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinental_DUS, Manager of Quality and Performance at InterContinental Dusseldorf, responded to this reviewResponded September 20, 2013

Dear Abdulle-almeraikhi,
Thank you so much for taking the time to write this review. It makes us feel good to know, that you together with your family enjoyed your visit. Special thanks for mentioning the car company. They offer a wide selection of lovely cars.
Kind regards,
Michaela Weisskopf

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Reviewed September 7, 2013

Excellent accomodations & amenities. Right on bus route to easily experience local life. Comfort, kindness, professionalism, almost better than home.... all within an acceptable cost.
The menu was delightful and room service was expeditious.
Easily accessable to wonderful area. Helpful staff. I would definitely choose this location/property again!

  • Stayed: April 2013, traveled on business
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Thank missywould
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Dusseldorf

Address: Koenigsallee 59, 40215 Dusseldorf, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Dusseldorf
#3 Family Hotel in Dusseldorf
#4 Spa Hotel in Dusseldorf
#6 Luxury Hotel in Dusseldorf
#6 Romantic Hotel in Dusseldorf
Price Range: $176 - $773 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Dusseldorf 5*
Number of rooms: 287
Official Description (provided by the hotel):
Man sagt, es sei DAS HOTEL "FUR KUNST UND KULTUR" AUF DER KO...Denn wer das InterContinental Dusseldorf an der Konigsallee betritt, spurt sofort die moderne Ausrichtung mit der Konzentration auf zeitgenossische Kunst und Lifestyle: eine Artist Wall mit 33 Namen bekannter Dusseldorfer Personlichkeiten, wie Heinrich Heine, Max Ernst, Clara Schumann und Joseph Beuys, schmuckt das 40m hohe Atrium der Lobby. Seit der Eroffung des Hotels 2005 wurde kontinuierlich an Kunst- und Kulturinitiativen gearbeitet, um die lokale Verankerung mit der Kunstmetropole Dusseldorf zu festigen und als der ,,place to stay" fur Kunst- und Kultur weltweit wahrgenommen zu werden. Das Luxushotel auf der wunderschonen Konigsallee ist aber nicht nur aufgrund der besonderen Architektur und Ausrichtung Hot Spot der Stadt: auch kulinarisch hat es Vieles zu bieten, so das Restaurant PEGA und die stylische bar fifty nine, deren Cocktails und Latte Macchiatos legendar sind...An Wochenenden rockige Live Musik meist bis in die fruhen Morgenstunden. ... more   less 
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Also Known As:
Intercontinental Dusseldorf Hotel
Intercontinental Hotel Duesseldorf
Intercontinental Hotel düsseldorf

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