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“nice hotel”

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InterContinental Dusseldorf
Ranked #6 of 237 Hotels in Dusseldorf
Certificate of Excellence
Kiev, Ukraine
Level Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“nice hotel”
Reviewed March 17, 2013

This hotel is overcrowded, too many people everywhere. Rooms are nice, very modern, brand new, high quality materials, linens etc.
Very pity is that there is no spa, their own, just sport club near where you can go to swim and train for money. It is very old and dirty.
Hotel is not for families with children.
Very good concierge.
Room service is so so, food is not good, breakfast simple.

  • Stayed March 2013, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elv16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinental_DUS, Manager of Quality and Performance at InterContinental Dusseldorf, responded to this review, March 25, 2013
Dear elv16,
Thank you for staying with us and sharing your feedback. We highly appreciate your input and apologize for the bad impression you got during your stay. We are constantly searching to find the main issues which should be improved. We will use your comment to work towards the goal of absolute guest satisfaction.
We wish you would have mentioned your critical points to the attention of our Guest Service Manager in order to take action already during your stay.
With kind regards,
Michaela Weisskopf
michaela.weisskopf@ihg.com
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915 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
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English first
The Hague, The Netherlands
Level Contributor
239 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed March 16, 2013

Stylish and modern hotel at the Ko in the center of Dusseldorf. We stayed there for a weekend trip to Germany in December. Staff at reception were extremely friendly and helpful. The room was modern, well equipped and clean. The hotel is situated along the main shopping street. It is also just 10 minutes walk away from the old town with countless restaurant and bars. We enjoyed the many Christmas markets nearby.
We used the parking garage next to the hotel, which was very convenient.
The only negative experience was the service during breakfast. Although we asked for coffee a couple of times, the waiters continued to ignore us.
Nevertheless, we would go back to this hotel, hoping that the breakfast service will be improved next time.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank w84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinental_DUS, Manager of Quality and Performance at InterContinental Dusseldorf, responded to this review, March 20, 2013
Dear w84,

Thank you for taking the time to post your review concerning your recent stay. We are happy to read that your overall experience did match your query.

Please let me assure, that in the meantime we were able to improve our breakfast service. During our training we pay special attention to those issues which are mentioned by our esteemed guest.

Kind regards,

Michaela Weisskopf
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Newbury
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 15, 2013

Stayed there many times. Very comfortable rooms, very convenient area of Dusseldorf, excellent service. Breakfast has wonderful wide choice.

Ambience carefully thought out. Love the "vertical art gallery" visible from the lifts.

Room Tip: Prices are never cheap, but can get outrageously expensive when an exhibition is on. So choose your...
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DC56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinental_DUS, Manager of Quality and Performance at InterContinental Dusseldorf, responded to this review, March 20, 2013
Dear DC56,

we are so happy to know that you enjoy each time coming back to visit our property.

We like to be part of the artistic city and like to inspire our guest to explore the art scene of Dusseldorf.

We hope to welcome you back in the near future.

Kind regards,

Michaela Weisskopf
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
1 review
Reviewed March 8, 2013

We stayed for four nights from Feb 28th. What a hotel. The ambiance of this hotel is simply wonderful. Modern and tasteful, comfortable and convenient. Of course, the most important thing in a hospitality business, is the hospitality, and here the Interconti scores very highly. All of the staff on reception were warm and friendly. Felix, the concierge, with great charm and calmness, makes things happen, nothing is too much trouble. The breakfast choice meets every requirement and to the highest quality. Given the excellent location of this hotel on the Ko, it offers everything a visitor could ask for. This was I think our third trip to the Interconti, and it's quality and service are consistently excellent. I couldn't recommend this hotel more highly!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carr P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinental_DUS, Manager of Quality and Performance at InterContinental Dusseldorf, responded to this review, March 20, 2013
Dear CarrP,

Thank you for taking the time to post your review. We are more than delighted to read, thank you enjoyed your stay so much. Especially Felix is one of our most charming team members.

We hope that your recommendation will encourage many travel enthusiasts to visit this beautiful city.

Kind regards,

Michaela Weisskopf
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Jersey City, New Jersey
Level Contributor
117 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed February 25, 2013

I was lucky enough to stay in this hotel on a recent trip, I can't say enough good things about it. The location can't be beat, right in the heart of town, close to shopping, food, culture. The staff is excellent too, so friendly, helpful, welcoming.

The lobby is modern, with interesting architectural features (a floating staircase, an art timeline on one wall, huge modern photos on another), but the rooms are old-world luxurious. The bathroom in my room was truly impressive (huge!)

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ycaruthers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinental_DUS, Manager of Quality and Performance at InterContinental Dusseldorf, responded to this review, February 27, 2013
Dear ycaruthers,
Thank you for the review, we were delighted to hear the positive feedback on your stay and can’t wait to welcome you back again.
All the best,
Michaela Weisskopf
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed February 21, 2013

At Koenigsallee 59, the hotel located in comfortable location on the main shopping street koenigsalle .the club lounge has just been opened when we were there and it is magnifecent.painted on the wall portraits of some of the most famous german personalites from compsers to poiet to royality. the staff is very friendly stretching from the concierge to the reception staff.the following are some of the tips will help you finding ur way in Dusseldorf
Tip one: get a room at the club level to experience the airy lounge.
Tip two: visit Dusseldorf old town the Altstadt
TIP three: most famous shopping street, Königsallee for high level shopping
Tip four:take dinner at Im Schiffchen resturant at Kaiserswerther Markt 9 • 40489 Düsseldorf • Tel.: 02 11 / 40 10 50 french cusine ,this is the best sea food rsturant in the city
Tip five:visit MedienHafen area for amazing architecture,
Frank O. Gehry design Neuer Zollhof at the waterfront masterpiece of avant-garde buildings with their wavy lines

  • Stayed January 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank ghormullah a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinental_DUS, Manager of Quality and Performance at InterContinental Dusseldorf, responded to this review, February 26, 2013
Dear Ghormullah,
Luckily, we are located in this beautiful town and your tips reflect the hotspots of our location. we are so glad to read that you enjoyed the Club InterContinental Lounge, it is indeed a very special place within the hotel.
We hope to have the chance to welcome you back to the hotel soon.
Kind regards,
Michaela Weisskopf
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed February 20, 2013

We stayed here for a visit on 16/17 Feb and can't say enough about how great the hotel was. It's location was perfect and the facilities were great. The room was wonderful, fab beds and great bathroom- would have been nice to have more privacy for the toilet in the bedroom though, so we mostly used the public toilet downstairs. It was a short visit, as we were visiting family and the staff could not have been more helpful and welcoming, especially Rebecca in reception. Would definitely recommend this hotel and will be back next time we are in Dusseldorf.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nixie8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinental_DUS, Manager of Quality and Performance at InterContinental Dusseldorf, responded to this review, February 25, 2013
Dear nixie8,
Thank you so much for taking the time to write your review. We appreciate feedback about our property. Indeed there are some guest wishing a little more privacy for the toilet in the bedroom, but it seems that you have been inventive enough to find a solution.
It is very rewarding for us to know that our staff made you feel welcome and you experienced a comfortable stay. Especially Rebecca was very pleased with your praise.
We look forward to seeing you again soon.
Michaela Weisskopf
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Dusseldorf

Property: InterContinental Dusseldorf
Address: Koenigsallee 59, 40215 Dusseldorf, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Dusseldorf
#3 Family Hotel in Dusseldorf
#4 Spa Hotel in Dusseldorf
#6 Luxury Hotel in Dusseldorf
#6 Romantic Hotel in Dusseldorf
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Dusseldorf 5*
Number of rooms: 287
Official Description (provided by the hotel):
Man sagt, es sei DAS HOTEL "FUR KUNST UND KULTUR" AUF DER KO...Denn wer das InterContinental Dusseldorf an der Konigsallee betritt, spurt sofort die moderne Ausrichtung mit der Konzentration auf zeitgenossische Kunst und Lifestyle: eine Artist Wall mit 33 Namen bekannter Dusseldorfer Personlichkeiten, wie Heinrich Heine, Max Ernst, Clara Schumann und Joseph Beuys, schmuckt das 40m hohe Atrium der Lobby. Seit der Eroffung des Hotels 2005 wurde kontinuierlich an Kunst- und Kulturinitiativen gearbeitet, um die lokale Verankerung mit der Kunstmetropole Dusseldorf zu festigen und als der ,,place to stay" fur Kunst- und Kultur weltweit wahrgenommen zu werden. Das Luxushotel auf der wunderschonen Konigsallee ist aber nicht nur aufgrund der besonderen Architektur und Ausrichtung Hot Spot der Stadt: auch kulinarisch hat es Vieles zu bieten, so das Restaurant PEGA und die stylische bar fifty nine, deren Cocktails und Latte Macchiatos legendar sind...An Wochenenden rockige Live Musik meist bis in die fruhen Morgenstunden. ... more   less 
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Also Known As:
Intercontinental Dusseldorf Hotel
Intercontinental Hotel Duesseldorf
Intercontinental Hotel düsseldorf

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