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Mercure Hotel Duesseldorf City Nord
Ranked #39 of 240 Hotels in Dusseldorf
Reviewed November 3, 2012

The hotel is modern and clean. Internet connection is an issue and it took a long time to sort out.

The staff are efficient but not very friendly. The breakfast and restaurant are good. The hotel is a bit far out so expect to pay about 15 euro for a taxi to anywhere. The hotel is however close to the airport so that is an advantage.

The rooms are really very very small and they are not designed to be shared even when there are twin beds. There are no cupboards or safe in the room and no place to put your bags.

I would not really recommend this hotel.

  • Stayed: October 2012, traveled on business
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Thank JKfromSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 - 121 of 498 reviews

Reviewed October 14, 2012

We booked the "premium" room to get free internet for our wireless devices, plus the late check-out, the bathrobes and the mineral water. When we checked in we had no water or robes, and it required two different calls over several hours to get them. The front desk clerk didn't want to give us two internet connections for my wife and I, claiming it was "one per room" (though we each have a smart phone). When we asked for a late check-out (promised during booking) she scowled and told us there was a big event the next day and the rooms were all booked. We got these things we paid extra for eventually, but I felt like I had to grovel for them. The premium rooms are very small with a large bed dominating them: you have difficulty squeezing into the desk area, never mind sitting there.

  • Stayed: October 2012, traveled on business
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1  Thank YanksAbroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2012

This is good location for traveler with car as it is next to the north city highway exit also near by tram and S ban to every place near by ,rooms are good but no free internet ,
rooms to st will be noisy if you open the window

  • Stayed: September 2012, traveled on business
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Thank Abdulwahab B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2012

Being really efficient whilst providing a genuinely friendly welcome to a business hotel is a difficult balance yet this is what the staff at Mercure's Düsseldorf City Nord hotel have achieved.

We stopped over here on our journey back to Rotterdam for our return ferry crossing to the UK. From the moment of checking in, through the very reasonably priced dinner, the amazing breakfast to the cheerful agent at check out, we really enjoyed our stopover here - and vowed to return when next looking for a room in this area.

The bedroom was clean and comfortable, the bar sold a variety of local specialities and the restaurant food was of a very high quality - all served up by staff who appeared to enjoy their work and were determined to make us feel relaxed and comfortable.

My only minor issue is that with WiFi access being chargeable, it should provide a stronger and more reliable signal in the bedrooms. Overall though, a really well organised hotel.

  • Stayed: September 2012, traveled as a couple
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Thank JJfromtheEast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2012

Nice hotel,very clean room and facility, few minutes walk to trams station from hotel, serve a very nice breakfast, especially salmond, I like the open air area beside restaurant at nite which is very cool weather.

Stayed: March 2012, traveled on business
Thank GOHTY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2012

We have stayed here several times and always found the service excellent. Last time we were there we forgot a new Clinique product in our room. By the time we were home and contacted the hotel, the product had been thrown out.
However, the hotel offered us a refund for the product all by themselves. Now, that is good service. We did not want the money, since the fault was our own.

Besides, they have a great brekfast buffet where new things are added till they close. Try it.

Room Tip: Take a rook facing towards the garden/yard.
See more room tips
  • Stayed: August 2012, traveled as a couple
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Thank Søren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2012

Clean spacious hotel, well furbished spacious rooms, even with a baby cod more then enough space. Secured car park under the hotel for 13 euro per day.
Breakfast was delicious, more then enough, warm and cold as well as a large number of yoghurts, cornflaks, ...
Only point of remark: airconditioning was rather loud, but have to say that we arrived on the hottest day of July with an outside temerature of 30°C.

  • Stayed: July 2012, traveled with family
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Thank Daniel19721972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Hotel Duesseldorf City Nord

Address: Noerdlicher Zubringer 7-11, 40470 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#23 Best Value Hotel in Dusseldorf
#31 Romantic Hotel in Dusseldorf
#31 Luxury Hotel in Dusseldorf
#45 Business Hotel in Dusseldorf
Price Range: $56 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Duesseldorf City Nord 4*
Number of rooms: 190
Official Description (provided by the hotel):
3 star hotel offering 190 rooms. The Mercure Duesseldo. City Nord 3* is located in the north of Dusseldorf city between the international airport, fairgrounds and the city center. Easy access to all major companies by public transport. Thehotel featuresaMediterranean restaurant and conference rooms for up to 150 people. The Mercure Duesseldorf City Nord also offers a basement garage and a lobby bar. ... more   less 
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Also Known As:
Mercure Duesseldorf City Nord

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