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“Nice modern hotel in a good location”

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Holiday Inn Express Duesseldorf - City North
Ranked #45 of 240 Hotels in Dusseldorf
Reviewed June 26, 2013

I don't have any real complaints about this hotel. It is modern, clean, and comfortable. Staff is friendly, helpful and professional. Breakfast is very good. the location is easy to reach by car and only about 200 meters from the tram station. There is free WiFi but only in the lobby downstairs. The only internet access in the rooms is wired and expensive and, of course, doesn't help you if you are using a phone or tablet. Parking is not free if you park in the hotel's garage but I had no trouble finding safe street parking very close by. I would definitely stay here again if I were visiting Dusseldorf.

  • Stayed: June 2013, traveled as a couple
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Thank BillCapeGirardeau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KlausJakob, Manager at Holiday Inn Express Duesseldorf - City North, responded to this reviewResponded July 2, 2013

Dear Guest,

guest feedback is very important for us to improve.

Thank you very much for your positiv feedback on Tripadvisor.
We are looking forward to welcome you again soon.

Yvonne Kuschel
Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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159 - 165 of 503 reviews

Reviewed June 15, 2013

Nice clean property, nice showers, shuttle (16euro) was on time and efficient . Rooms are not as expensive as right by the airport and you can walk to nice local restaurants. If you prefer McDonalds it is in the parking lot.

Stayed: June 2013, traveled on business
Thank Leroy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KlausJakob, Leiter Front Office at Holiday Inn Express Duesseldorf - City North, responded to this reviewResponded June 17, 2013

Dear Guest,

thank you very much for taking the time to give us a statement on TripAdVisor to tell us about your positive experiences at our Holiday Inn Express Düsseldorf – City North.

We are looking forward to welcoming you again when you visit Düsseldorf the next time.

Kind regards
Holiday Inn Express Düsseldorf – City North

K.J. Comes
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2013

Clean and easy check in but far from city Centre. Taxi is the easiest way to City Centre. Fast check in with breakfast included. Ok for one night stay. Close to airport. Good breakfast. Free internet in lobby area only to use in room had to pay.

  • Stayed: June 2013, traveled with family
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Thank Jesco74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KlausJakob, Leiter Front Office at Holiday Inn Express Duesseldorf - City North, responded to this reviewResponded June 17, 2013

Dear Guest,

thank you very much for taking the time to give us a statement on TripAdVisor to tell us about your experiences at our Holiday Inn Express Düsseldorf – City North. We rate critical guest comments as a very positive opportunity to make things change for the better. Once again thank you for your comments.
Only through the help of our guests, we are able to maintain the standard which we have set for ourselves and to improve.

We are looking forward to welcoming you again when you visit Düsseldorf the next time.

Kind regards
Holiday Inn Express Düsseldorf – City North

K.J. Comes
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2013

Front desk staffs are very friendly and helpful. Close to highway and parking is easy. We had to leave for airport 5:15am in the morning but breakfast was ready Sunday morning! Thanks hotel staffs for all your work!

  • Stayed: June 2013, traveled with family
    • Value
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Thank glacier32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KlausJakob, Leiter Front Office at Holiday Inn Express Duesseldorf - City North, responded to this reviewResponded June 17, 2013

Dear Guest,

thank you very much for taking the time to give us a statement on TripAdVisor to tell us about your positive experiences at our Holiday Inn Express Düsseldorf – City North.

We are looking forward to welcoming you again when you visit Düsseldorf the next time.

Kind regards
Holiday Inn Express Düsseldorf – City North

K.J. Comes
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2013 via mobile

We stayed here overnight on say down the Rhine towards cologne . The staff were very friendly . They helped us with ideas to see as we travelled and just made us feel very welcome . My boys aged 9 and 11 couldn't believe their luck that a mc Donald's is in the same road . Short walk with no through traffic . Breakfast was lots of variety fresh fruit cereal cold meats bread etc . Room was big enough for 4 suitcases Would stay there again as great service !

  • Stayed: July 2012
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    • Rooms
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    • Service
Thank Lauren R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KlausJakob, Leiter Front Office at Holiday Inn Express Duesseldorf - City North, responded to this reviewResponded June 17, 2013

Dear Guest,

thank you very much for taking the time to give us a statement on TripAdVisor to tell us about your positive experiences at our Holiday Inn Express Düsseldorf – City North.

We are looking forward to welcoming you again when you visit Düsseldorf the next time.

Kind regards
Holiday Inn Express Düsseldorf – City North

K.J. Comes
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2013

Holiday Inn Express Duesseldorf is an average hotel.
We booked this hotel in a very high season for a busy exhibition. So we paid a very high price. However, it seems that some guests have paid reasonable prices.
We read that it is near the exhibition place and it was 5 min by taxi, but when the exhibition finishes, we had to wait a long queue for the taxi. Unfortunately, this hotel is not close to public transport. So for the next time I will book a hotel close to public transport even if it is not so close to the exhibition area.

  • Stayed: November 2012, traveled on business
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1  Thank Amir F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KlausJakob, Leiter Front Office at Holiday Inn Express Duesseldorf - City North, responded to this reviewResponded April 22, 2013

Dear Guest,

thank you very much for taking the time filling in our guest questionnaire to tell us about your experiences at our Holiday Inn Express Düsseldorf – City North.

We rate critical guest comments as a very positive opportunity to make things change for the better. Once again thank you for your comments. I would be happy, if you could give us another chance to deliver excellent quality and service which is our goal at all times for all our guests and we are looking forward to welcoming you again when you visit Düsseldorf the next time.

Kind regards
Holiday Inn Express Düsseldorf – City North

Klaus Jakob Comes
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2013

We spent four days in Holland and Germany for business and leisure. After comparing different hotels, we found this one, which happened to be the cheapest, is the best for value.

First of all, the hotel offer more than you expect for the low fee they charge in terms of comfort and service. Secondly, they do serve clients with heart. That's most important part for the service business.

Of course there is space for improvement such as the Internet WIFI, which is not exist yet.

  • Stayed: April 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Upnordic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KlausJakob, Leiter Front Office at Holiday Inn Express Duesseldorf - City North, responded to this reviewResponded April 7, 2013

Dear Guest,

thank you very much for taking the time to tell us about your positive experiences at our Holiday Inn Express Düsseldorf – City North.

Thank you for your comment regarding our WIFI Connection. We rate critical guest comments as a very positive opportunity to make things change for the better.

We are looking forward to welcoming you again when you visit Düsseldorf the next time.

Kind regards
Holiday Inn Express Düsseldorf – City North

K.J. Comes
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Duesseldorf - City North

Address: Mercedesstr. 14, 40470 Dusseldorf, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#21 Best Value Hotel in Dusseldorf
Price Range: $69 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Duesseldorf - City North 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
The Hotel Express by Holiday Inn Duesseldorf North is a modern business hotel located within easy reach of the congress centre Messe Duesseldorf, the Duesseldorf Airport (DUS), the main railway station and the sport centres LTU Arena and ISS Dome.Both by car via the A 52 motorway and public transport, the hotel is perfectly connected to all business and leisure attractions like Jazz Rally in Duesseldorf. The Hotel Express by Holiday Inn offers accommodation for visitors to exhibitions like Gifa, CPD or IAM, for concert visitors like Pink Floyd or Depeche Mode as well as shoppers headed for the old town and Koenigsallee, art and design lovers enjoying the Media Harbour and sport fans cheering at football or ice hockey matches.The Express by Holiday Inn offers 150 comfortably furnished rooms with chargeable High Speed Internet Access, air condition, satellite and Pay TV, complimentary tea and coffee making facilities, en suite shower, hair dryer, high quality beds and sound proof windows.We invite our guests to enjoy a complimentary continental breakfast buffet to get the day off to a good start, while in the evening our Lobby Bar is worth a visit to relax and unwind. ... more   less 
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Also Known As:
Holiday Inn Express Duesseldorf North Hotel
Holiday Inn Express düsseldorf
Holiday Inn Dusseldorf
düsseldorf Holiday Inn
Holiday Inn düsseldorf

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