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“Very well run, friendly hotel”

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Auszeit Hotel Dusseldorf
Ranked #19 of 236 Hotels in Dusseldorf
Certificate of Excellence
Brighton, United Kingdom
Level Contributor
73 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Very well run, friendly hotel”
5 of 5 bubbles Reviewed January 6, 2013

I enjoyed my stay in Dusseldorf and a fantastic night at this little hotel. It's a bit tucked away from the main part of town, but it has everything one needs.

I will revisit on my next trips to Dusseldorf for sure.

Stayed December 2012, traveled on business
Helpful?
1 Thank Mark E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SORATHotels, Manager Online Communication at Auszeit Hotel Dusseldorf, responded to this review, January 7, 2013
Hello Mark E, we are very pleased to read that you enjoyed your stay with us. Thank you very much for your wonderful comments and we are looking forward to welcoming you back soon to Dusseldorf. With kind regards from Dusseldorf, your Auszeit Hotel · Partner of SORAT Hotels
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354 reviews from our community

Traveler rating
    196
    132
    18
    4
    4
See reviews for
29
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Utrecht
Level Contributor
156 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed December 20, 2012

A agree with earlier reviews. The staff is amazing, really friendly, helpful and efficient.
The rooms are very clean. We booked a comfort room at the back of the hotel and it was very spacious. We didn't have any noise from the street at the back of the hotel but we had some noise from the room above us. Not sure if that was a lack of soundproofing or just a noisy person.

Pillows are strange, they look great but seem to dissolve just before your head reaches them. After reading the reviews on Tripadvisor we brought our own.
We regretted asking for a double bed because it was quite small and we would have been better of with two beds.

Breakfast was great. The buffet isn't extremely big but the quality of food was great and everything seemed really fresh.

Location is perfect if you come by car. It's just outside of the "umwelt zone" so you don't need a sticker if you don't have one. Street parking is free just around the corner. There was plenty of parking on the day we arrived (sunday) when leaving on monday the street was very full so you might need to pay for the garage.
There's not much in the neighborhood but the City Centre it just a short ride by tram. The hotel sells tickets and they will explain how to get there.

I would definitely stay here again but if your a very light sleeper or you don't like public transport it might not be the best place for you.

Room Tip: Ask for a room at the back of the hotel. Don't skip breakfast!
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank marijke1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SORATHotels, Manager Online Communication at Auszeit Hotel Dusseldorf, responded to this review, December 21, 2012
Hello marijke1974, thank you very much for your feedback on your recent stay at our Auszeit Hotel in Düsseldorf. We are delighted that you enjoyed your stay with us. We are sorry to hear that you did not like our pillows and would like to inform you that we offer some harder pillows too. May we suggest that at your next visit to Düsseldorf you ask our reception in order to receive another pillow. Regarding your comment on the noise from the room above, of course you can always inform our front desk team and they immediately take care. However we are happy that you enjoyed our breakfast and thank you very much for your kind comments on the friendliness of our staff. We are looking forward to welcoming you back. Your team of the Auszeit Hotel Düsseldorf · Partner of SORAT Hotels
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North East,England
Level Contributor
92 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed December 19, 2012

Very comfortable and warm hotel. I have marked it down for location but really providing you buy the Dusseldorf Welcome Pass(online before you go is easiest) you are literally only 20 yards to nearest trolley stop giving you access to the whole city.Major road works in centre of city for new underground station but still no traffic congestion.Snow fell on our last day yet within the hour the council were clearing the paths and trolley stops. There is no restaurant to speak of although you can get good snacks, but the piece de resistance was the hotel's breakfast. Superb choice of hot and cold dishes at the buffet,which varied daily. Terrific choice of cereals and fruit juices and an amazing selection of spreads - 30 or more! Dec.2012 taxi from airport €24.Ideal for 4 people and luggage.

Room Tip: Most rooms appear of equal size and perfectly adequate. The Comfort rooms are slightly larger. We ha...
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  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clawhammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SORATHotels, Manager Online Communication at Auszeit Hotel Dusseldorf, responded to this review, December 19, 2012
Hello clawhammer, thank you for your feedback on your most recent stay and your recommendation. We are so pleased to see that we delivered the service you were expecting and that our location worked for you and your visit. We are looking forward to welcoming you back. Your team of the Auszeit Hotel Düsseldorf · Partner of SORAT Hotels
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The Hague, The Netherlands
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed December 6, 2012

Super clean, nice and cozy. Spa is new, clean with enjoyable relaxation area (no swimming pool). The best breakfast we ever eaten in the hotels. It's possible to park for free close to the hotel. Looking forward to getting into this hotel again

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NatalliaZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SORATHotels, Manager Online Communication at Auszeit Hotel Dusseldorf, responded to this review, December 7, 2012
Hello NatalliaZ, thank you so much for taking your time to rate us on tripadvisor. We are happy that you enjoyed your stay and especially delighted about the positive rating. We will pass this on to the team. We hope to see you again. Kind regards, the Auszeit Hotel Düsseldorf · Partner of SORAT Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morpeth, United Kingdom
Level Contributor
136 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 bubbles Reviewed December 4, 2012

Just returned from an extra long weekend to visit the Dusseldorf christmas markets. As you can read from other reviewers this is a treat of a hotel. I haven't really much to add - it is nipping clean, the breakfasts are fantastic and the staff are efficient and friendly. Our only little moans were the marshmallow pillows and, if you get a room on the front, the traffic noise is awful when the windows open - even during the night.
We would certainly book the Auszeit for our next trip. Tip - the German/Greek bar and restaurant on the same street is fab - excellent food and at a reasonable price.

Room Tip: The rear of the hotel will be much quieter than rooms at the front.
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  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SORATHotels, Manager Online Communication at Auszeit Hotel Dusseldorf, responded to this review, December 4, 2012
Hello Susi C, thank you, your rating is a huge compliment for us. We are happy that you enjoyed your stay so much. Revisit us soon, we are looking forward to your next stay. Kind regards, your team of the Auszeit Hotel Düsseldorf · Partner of SORAT Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, England
Level Contributor
184 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 bubbles Reviewed November 29, 2012

As per the other reviews, this hotel is everything that you want it to be! We were a group of two couples who had come over to see the Christmas Markets (which were excellent!)

The hotel is located out of town on a main road, and the taxi cost about 22 euro from the airport. Taxis to the old town cost about 12 euros, and can be ordered from reception. A day rider tram ticket for up to 5 adults was a bargain at 12 euro, and the tram stop was about a 10 min walk away from the hotel. Use tram 701 or 706.

The staff at the Auszeit are really friendly, and the service we had was very good. We asked at reception for a number of different maps, taxis and local knowledge, and nothing was too much trouble.

Our room was at the back of the hotel over the gardens, and was quiet. There's no noise, other than the church bells in a morning, but no disturbance at all. The room was quite warm, and we had the window open most of the time.

The rooms are spotlessly clean and very well fitted out with a large bed, flat screen tv, and bathroom with shower. As many other reviews have said, the pillows are really, really soft! Please try and get some with a bit more substance!! That (the pillows) is the only criticism I have of the hotel. It really is that good!

The breakfast is like no other, I have never experienced such a range of fresh breakfast, ever. It's all fresh and all well presented, and again, spotlessly clean.

We are already planning to return next year, and we're looking forward to it already!

Stayed November 2012, traveled with friends
Helpful?
Thank Joolsleeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SORATHotels, Manager Online Communication at Auszeit Hotel Dusseldorf, responded to this review, November 29, 2012
Hello Joolsleeds, thank you so much for taking your time to rate us on tripadvisor. We are happy that you enjoyed your stay with us in Düsseldorf and on the Christmas Markets. We are especially delighted about the positive rating and we will pass this on to the team. We hope to see you again next year. Kind regards, the Auszeit Hotel Düsseldorf · Partner of SORAT Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds
Level Contributor
95 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed November 27, 2012

Booked for a long weekend to visit the Christmas market after reading the reviews on TA. Yes the breakfast is as good as people say. Yes the pillows are too soft - potentially made out of clouds as they seem to disappear during the night. The hotel is spotlessly clean the rooms are modern & contain everything you need. The staff were very helpful and nothing was too much trouble for them - arranging taxis, explaining the tram system etc. I would highly recommend this hotel and in fact we are already talking about returning next year.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NWKTJJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SORATHotels, Manager Online Communication at Auszeit Hotel Dusseldorf, responded to this review, November 28, 2012
Hello NWKTJJ, thank you very much for taking the time to leave a detailed review of your recent stay at the Auszeit Hotel in Düsseldorf. We are always delighted to receive such positive feedback, and we have passed all your comments to the team. We look forward to welcoming you back to our hotel next year. Best regards, the Auszeit Hotel Düsseldorf · Partner of SORAT Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Auszeit Hotel Dusseldorf

Property: Auszeit Hotel Dusseldorf
Address: Auf'm Hennekamp 71, 40225 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #19 of 236 Hotels in Dusseldorf
Price Range (Based on Average Rates): $
Hotel Class:3 star — Auszeit Hotel Dusseldorf 3*
Number of rooms: 54
Official Description (provided by the hotel):
Stilvolles, erfrischendes Stadthotel mit Pfiff und Charme zentral im Regierungs- und Medienbezirk Bilk. Wenige Minuten von Altstadt, Konigsallee, Medienhafen und Landtag entfernt, ist das kleine, innovative Haus ein Geheimtipp fur alle, die mal vorm Alltag fluchten mochten. Nichtraucherhotel. Best Price Garantie auf der SORAT Webseite. ... more   less 
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