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“Excellent but no room WiFi”

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NH Duesseldorf City Nord
Ranked #9 of 239 Hotels in Dusseldorf
Certificate of Excellence
GreenLeadersSilver level
Reviewed June 4, 2014

Very good hotel, clean, big rooms, friendly staff, excellent location. Didn't try any F&B. The only problem is that WiFi is only available at common areas and not in the rooms. Otherwise, it's pretty much all I need.

  • Stayed: May 2014, traveled with friends
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Review collected in partnership with NH Hotels
Thank Vivia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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159 - 165 of 912 reviews

Reviewed May 7, 2014

Stayed 2 nights (Fri/Sat) with my son in a very nice twin room in May as we needed a good base in Duss for a good night out after watching Borussia Monchengladbach win 3-1. The reception area is massive with a long check-in desk with plenty of staff so no queue. There's also a nice bar, lounge and restaurant on this floor. The room was nice and comfortable with ensuite bath/shower, tea/coffee making, TV and a mini-bar. Our room overlooked the street but the windows are sound-proof with black-out curtains so we slept well. There's a free gym with sauna & steamroom, however the saunas weren't working (or we couldn't find the controls) and when we complained they offered us both a free beer voucher, bonus! There's a taxi rank right outside and the fare to the Alt Stadt was 11 euros or you can take the nearby tram for only 1.50 euro each. Overall another great stay and weekend in Duss and it was only 40 euro per night advance on Expedia, beat that!

  • Stayed: May 2014, traveled with family
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Thank Robjp099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2014

everything was 100% ok like Always.....breakfast ok, rooms very clean and big, friendly staff like Always this is price quality the best hotel in its kind...the one and only where i come several times a year

  • Stayed: April 2014, traveled solo
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Review collected in partnership with NH Hotels
Thank Anthony N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2014

I like this hotel and probability the 5th time I have stayed here. Firstly the food is nice and both in the evening and during the day. Snack through the training sessions was good as well. The rooms are nice feel comfortable. There is a kettle for tea and coffee making in the room. There is only wireless in the lobby but in the room there is LAN available with cable provided at the desk for laptop user. Tablet users who reply on wireless may struggle. Didn't find myself watching TV this time, however the TV has been updated since last stay with HD wide screen which was nice.
Location is great not far from Airport. Staff helpful and friendly.

  • Stayed: April 2014, traveled on business
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Thank guest106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2014

By far my favorite hotel and hang-out in Düsseldorf.
Just a little outside the center.
Very friendly and helpfull staff (reception, ...)
Ideally for business purposes and stop-over.
Maybe stayin' there so much has made it even more likeable

  • Stayed: April 2014, traveled on business
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Review collected in partnership with NH Hotels
Thank Bart B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2014

I stayed here for a long weekend and couldn't find fault with the hotel. Upon arrival the staff were friendly and helpful. The rooms were clean and the beds comfortable, there could be more storage, but for a weekend trip it was sufficient. I didn't have the breakfast, so I cannot comment on this.

It's location is great, it is 2 stops on the train from the airport and then it's a 10 minute tram ride to the old town.

If I return to Dusseldorf I would stay here again without hesitation

  • Stayed: March 2014, traveled with friends
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1  Thank AFuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2014

The hotel in itself is fine, but the service at the reception was not satisfactory. We paid for our parking upon arrival since we needed to check out early the next morning. I signed papers and handed them back to the receptionist.

When we did check out another receptionist claimed that I had to pay another fee since the payment had not been registred in their system. I had no other choice since he was rather rude. However, the receipt I got in the morning said room upgrade and not parking. We did not have a room upgrade!!!
After writing several mails to the management they confirmed that the fee had been paid upon arrival - but that was not until I asked them to check the surveillance cameras that would verify my side of the story. Either they need to check their procedures for parking or some one has deliberately tried to have us to pay the fee once more. A most unpleasant experience during our first and last stay at this hotel. And very annoying to have to spend time on complaining afterwards It is not the monye but the fact hat you feel cheated.

  • Stayed: March 2014, traveled on business
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2  Thank Søren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Duesseldorf City Nord

Address: Muensterstr. 230-238 | Duesseltal, 40470 Dusseldorf, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Green Hotel in Dusseldorf
#9 Luxury Hotel in Dusseldorf
#16 Business Hotel in Dusseldorf
#19 Romantic Hotel in Dusseldorf
Price Range: $54 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Duesseldorf City Nord 4*
Number of rooms: 330
Official Description (provided by the hotel):
The 4-star NH Dusseldorf City Nord hotel is ideally located in the northern part of Dusseldorf, the NRW state capital, also widely known as a metropolis for trade fairs and fashion. ... more   less 
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Also Known As:
Nh Duesseldorf City Nord Hotel

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