The exterior of this hotel is not as glamorous as shown in the professional photo - in reality it is located on a busy street (Kaiser), surrounded by commercial buildings.
It is, however. well located once you get oriented. Hofgarten (an urban park) and the Melia Dusseldorf hotel are down the road on Kaiser Street, a short walk away. Altstadt ("Old Town") is also nearby if you go down Kaiser Street and then take the Maxmillan-Wayhee Allee, which turns into Ratinger Street once you are in old town, and the very popular "Im Füchschen restaurant is almost the first one that you will come upon on Ratinger. Ask for a street map and take more than one copy with you to check out the neighborhood.
Hofgarten is a lovely park in itself, with good walking paths. To reach Tonhalle, go down Kaiser then go around the Melia hotel on Inselstrasse, near the end of that "street" you will have Tonhalle to your left and the Museum Kunstpalast (well worth a visit) to your right, with the Rhine just ahead of you. You can walk along the Rhine on a paved path.
I arrived at the hotel before noon and was given a room before check-in time, for which I am grateful. I heeded others' suggestions (thanks!) and asked for a quiet room. But, not wanting to wait for one that overlooks the courtyard, I settled instead for one that had a roof top view and which I think faces the kitchen, judging from the cooking odor that wafts into the room in the morning. Even so, there were some tall trees that can be seen outside the window; it wasn't all bad, and the room was quiet. (I was only there for 2 nights in the middle of the week -- the noise level on a weekend may be completely different.)
Speaking of courtyard, the only one I saw is one that can been glimpsed through gauzy curtains in the breakfast room. It is tiny but charming. The breakfast is excellent. Unlike other places, there was some small variations in the side hot dishe served along with the ubiquitous scrambled eggs. On my first day there was even fresh orange juice (you squeeze it yourself using a machine) to be had. And as someone else mentioned: you can even have cakes if you so wish.
The internet connection is free and works well except that frequent log-on is necessary, which calls for the entering of your room number and last name each time.
The beds are comfortable enough. As someone else mentioned, the pillows are soft and odd-shaped - see photo.
The room that I had (336) was a "comfort single" and very roomy, and the bathroom seems to have been recently remodeled - see photo. It is luxurious and Euro-chic, complete with a built-in makeup mirror. The shower enclosure is huge and has glass French doors, and is probably meant to be state-of-the-art. However, it seems to me that there are some design issues. Perhaps it is the latest in German technology, but the single drain hole is on the back wall and it does not take away water fast enough, especially if the shower is on full blast. On my first night I was not aware of this and, because the door is not water tight and is level with the rest of the bathroom floor (with a slight incline towards the drain), water oozed out all the way and made a mess. Furthermore, the shower floor is covered with the same tiles as for the rest of the bathroom, with no etched-in grooves nor rubber mat to prevent slips. In the U.S., this set-up would be a lawsuit waiting to happen.
I find it a minus that there is no coffee shop immediately nearby, so that getting a cup of tea to bring to the room is almost impossible. I really wish European hotels would provide free tea and coffee a la American hotels.
Another minus that has been pointed out is the poor lighting beyond the bathroom - dim desk lights make it difficult to read anything that is not electronic. And there is no central light switch by the bedside.
The staff at the front desk were helpful to me, in spite of their no-nonsense demeanor.
The room has one window that can be narrowly opened at the top.
All in all, I think this is a good hotel and would consider staying in it again if I were to travel to Dusseldorf again.
- Official Description (provided by the hotel):
- Welcome home in Novum Hotel Excelsior Dusseldorf. The central location allows both the business and the leisure travelers all the targets in Dusseldorf can be reached quickly and easily. The Novum Hotel Excelsior Dusseldorf is comfortable and contemporary in design. Functional rooms in different categories, free Wi-Fi and an extensive breakfast buffet await every visitor in a spacious hotel. ... more less
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- Also Known As:
- Excelsior Hotel düsseldorf