We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Just for short stay. Not 4 but 3 stars standards”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
BEST WESTERN Savoy Hotel
Ranked #62 of 236 Hotels in Dusseldorf
Rome, Italy
Level Contributor
6 reviews
“Just for short stay. Not 4 but 3 stars standards”
3 of 5 bubbles Reviewed May 9, 2014

Stayed 3 days for Business. Make sure to ask room at the rear. Street can be noisy with pub at proximity and traffic.
Problem with shower doors which let lot of water getting on the floor. I transformed it in swimming pool all mornings.
Not great advices from the Desk regarding restaurant recommendation (no restaurant in the hotel, exclusively breakfast). Barwoman very sympathic but no one there...

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Breizfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

457 reviews from our community

Traveler rating
    90
    176
    120
    47
    24
See reviews for
39
137
55
162
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Toronto, Canada
Level Contributor
112 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed January 29, 2014

The rooms were nice especially by European standards and the breakfast was excellent. There is a neat brew pup across the road and the old city is a good walk but easy enough. If you hit it on a heat wave the AC can't cut it all the more reason to go to the pub.. The city is a fashion center and there is some wild architecture very good overall

Room Tip: Ask for a room at the rear there is no view but the front is on a busy street
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jerome J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katharina R, Sales Manager at BEST WESTERN Savoy Hotel, responded to this review, January 31, 2014
Dear Jerome,

thank you very much for your feedback and for staying with us. We are more than happy to read that you enjoyed your time here in Dusseldorf and that we were able to exceed your expectations.

Needless to say, we would love to welcome you back some time soon!

Once again, thank you very much!

BEST regards,
Katharina Reul
Sales Manager
BEST WESTERN Savoy Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
L.A.
Level Contributor
268 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 bubbles Reviewed January 25, 2014

recently spent a night here before traveling to Cologne. The hotel is about a 8-10 minute walk from the HBF train station. The s-bahn is only few hundred meters down the street. Hotel room was very nice and was most comfortable including the bed. Staff was very friendly and give you a smile(and chocolates). Great overall place to stay and would stay again.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve-JL.a.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katharina R, Sales Manager at BEST WESTERN Savoy Hotel, responded to this review, January 28, 2014
Dear Steve,

thank you very much for staying with us and for taking the time to share your experiences.

We are more than happy to hear that you enjoyed your time at our BEST WESTERN Savoy Hotel and we are certainly looking forward to welcoming you soon again!

BEST regards,

Katharina Reul
Sales Manager
BEST WESTERN Savoy Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lviv, Ukraine
2 reviews
4 of 5 bubbles Reviewed January 7, 2014

Very good lacation. We spent here 3 nights, breakfasts were good, still the same during all period of stay. Rooms are too small, bathrooms are very small, for corpulent persons it is unable to enter and to close the door. Still, it was not noisy but a bit cold. We asked the reception to solve this problem - they immediately brought us the heater and proposed to change the room in case it would not warm the room. Service is excellent - very polite staff.
Important to notice that the hotel parking place is too small, not easy to park for non-excellent driver, but still too expensive - 19 Euro per night. We parked our car in the main street in front of hotel.
We booked this hotel through olotels.com - the price was cheaper then through booking.com (the difference was almost 150 euro for 3 nidhts).
We could find some defects during our stay in this hotel, but the main impression is good. In proportion price/quality Savoy Hotel is worth to stay. We are satisfied!

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tania t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katharina R, Sales Manager at BEST WESTERN Savoy Hotel, responded to this review, January 17, 2014
Dear Tania,

first of all I would like to thank you for staying with us and for sharing your experiences during your stay.

We are happy to hear that you are satisfied with our accomodations, our buffet breakfast, and our service quality.

Once again thank you very much for your feedback. It would be our pleasure if we could welcome you some time soon again at our BEST WESTERN Savoy Hotel.

BEST regards,

Katharina Reul
Sales Manager
BEST WESTERN Savoy Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milano
Level Contributor
152 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed January 6, 2014

I've spent in this hotel dozens of nights during the last year due to my frequent business trips to Duesseldorf and I can't help but saying I feel very well here.
Honestly it's quite old-styled and some rooms (the single ones) are very tiny, but there are some other good points like the location is perfect (in the Japanese area and 10 minutes walk to the Aldstad, moreover in front of the famous Schumacher brewery and close to many other small restaurants) and the staff is really friendly and helpful.
For the frequent travellers like I am, a lot of small but important details: the reception staff recognizing you by name, always some water and fruits in the room, and they always try to give me my fave room so I can feel a bit more at home.
Good breakfast with a spacious hall and a wide choice of sweet and salty food.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bibips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katharina R, Sales Manager at BEST WESTERN Savoy Hotel, responded to this review, January 28, 2014
Dear frequent guest,

first of all, on behalf of our entire team, I would like to thank you for staying with us all these times.

We are more than happy to hear that you are feeling comfortable here with us and that we were able to create a small "home away from home" for you. We are always looking forward to welcoming you again.

Once again, thank you for staying with us and for your loyalty.

BEST regards,
Katharina Reul
Sales Manager
BEST WESTERN Savoy Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
122 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed December 17, 2013

Located 15mins by foot from old town and a Euro 25 taxi ride from the airport (about 10mins). The hotel feels a little dated, but is adequate for a short business stop over. (A positive is the free fast (20meg) WiFi connection)
The bathroom is clean with a powerful shower, but is amazingly small. The room is clean with a comfy bed, but overall the room is dark and dingy. The room had a desk area with plenty of electrical points, flat screen TV, Safe, Air Con and a small wardrobe.
Breakfast was buffet style, it had a good selection of food and a plus point was that there are plenty of tables that were being cleaned and prepared, so no hassle finding some where to sit.

Room Tip: Lifts are very noisy, don't stay in room 408 for this reason.
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrMmrsM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katharina R, Sales Manager at BEST WESTERN Savoy Hotel, responded to this review, December 20, 2013
Dear former guest,

first of all, I would like to thank you for staying with us and for sharing your experiences during your stay. Unfortuantely, our rooms vary a bit in size, which is due to the fact that our building is a historic one.

However, we are very happy to hear that you were able to enjoy our breakfast buffet and that our location was convenient for you.

On your next trip to Duesseldorf, we would be more than happy to welcome you again at our BEST WESTERN Savoy Hotel. Once again, thank you for your trust in us and for your Feedback!

BEST regards,

Katharina Reul
Sales Manager
BEST WESTERN Savoy Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helensburgh, United Kingdom
Level Contributor
105 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed December 7, 2013

I stayed in the Savoy for 3 nights during a business trip and picked it mainly as some of my colleagues had already booked it.

The hotel is conveniently located - the central train station is about a 5-10min walk away and from here you can get to the airport fairly quickly and for only around 2.50 Euros. As we were also staying in early December, the Christmas markets were on so we were please to find those within a 10-15 minute walk too.

The service was typically efficient and friendly and both check-in and check-out were very quick. Breakfast is served in a small but adequate dining area just off the main bar and there is a decent selection of cold meats, cheese, fruits, cereals and some hot options too.

My room on the third floor was absolutely fine - it wasn't large but then I don't see the point in large rooms. The bathroom didn't actually have a bath but as I'm more of a shower person, that didn;t bother me at all. The bed was comfortable although bizarrely come with two single duvets rather than the double. Storage options and a desk were all provided and one nice touch that many hotels still don;t seem to offer, was some electrical sockets available next to the bed - plus points here. One thing to note is that one of my colleagues reported that his room was absolutely tiny.. he was eventually moved but be aware that not all rooms are the same size.

One minor point is that there was no iron in the room (my usual bugbear) - however, when I called down to reception to ask for one, a steam iron and ironing board were delivered within about 5 minutes so that was fine.

Something more bitter-sweet was the internet access. Great that it's complimentary and you can arrange for accounts if using more than one device. However, from my room, the internet access was terrible... despite a constant 3-5 bars of wireless strength, it kept dropping - when I say dropping, the wireless signal was still showing as fairly strong but my requests were just not getting out to the web on both my tablet and laptop (ping attempts periodically either dropped or just took a long time). Possibly a router issue. Anyway, I did complain but it wasn't fixed during my stay. Instead I used the wireless in the lobby and that was fine.. never dropped and was fairly fast. Shame the connection from upstairs wasn't quite so good.

I'd certainly consider staying here again but I'd probably want to make sure I had a decent connection next time, particularly if working in the evenings as I often do. Other than that, I really enjoyed staying here.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MProudfoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katharina R, Sales Manager at BEST WESTERN Savoy Hotel, responded to this review, December 9, 2013
Dear former guest,

first of all I would like to thank you on behalf of our entire team for staying with us. We are very happy to hear that you enjoyed your time here at our hotel.

In regards to the wireless internet connection, I would like to apologize that you seemed to have toubles accessing it in your room. However, we are working on getting a stable connection throughout the entire hotel.

Once again, thank you very much for your honest feedback, we really appreciate it and like to use our guests' comments to improve our overall service quality.

We would be more than happy to welcome you soon again!

BEST regards,

Katharina Reul
Sales Manager
BEST WESTERN Savoy Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dusseldorf hotels
Lindenhof Hotel
#64 of 236 in Dusseldorf
4.0 of 5 bubbles 143 reviews
InterContinental Dusseldorf
#6 of 236 in Dusseldorf
4.5 of 5 bubbles 890 reviews
Show Prices
Show Prices
Show Prices
Hotel Nikko Dusseldorf
#51 of 236 in Dusseldorf
3.5 of 5 bubbles 1,221 reviews
Hotel Duesseldorf Mitte
#20 of 236 in Dusseldorf
4.0 of 5 bubbles 527 reviews
Friedrichstadt
BEST WESTERN Ambassador Hotel
BEST WESTERN Ambassador Hotel
#116 of 236 in Dusseldorf
3.5 of 5 bubbles 288 reviews
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN Savoy Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Savoy Hotel

Property: BEST WESTERN Savoy Hotel
Address: Oststr. 128, 40210 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf > Stadt-Mitte
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool
Hotel Style:
#44 Luxury Hotel in Dusseldorf
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Savoy Hotel 4*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotel.de, Travelocity, Expedia, Orbitz, Priceline, Booking.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your BEST WESTERN Savoy Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western düsseldorf
Best Western Dusseldorf
düsseldorf Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing