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“Good-value Airport hotel with friendly service”

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Holiday Inn Dusseldorf Airport Ratingen
Ranked #80 of 237 Hotels in Dusseldorf
Ruhr Valley
Level Contributor
65 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Good-value Airport hotel with friendly service”
Reviewed October 21, 2012

We have stayed here for one night to catch an early flight from Dussedorf. The Internet rate was incredibly cheap (66 € for three persons). This rate included Airport transfer and early-bird-breakfast. If you need to park your car, you may book a more expensive rate which includes 15 days free parking.
We used the Airport´s late night check in and took the NRW-shuttle to hotel (located at the entrance of car park 3 - a bit tricky to find) with hand luggage.

The hotel seems to be located in commercial area, nothing interesting around here, but it´s only 10 mins by car to the airport.

The hotel has a nice lobby and the receptionist was very welcoming. We got a standard room on the second floor. The room had two Queen size beds and it was okay to use them with three adults.
I would say the rooms are the hotel´s weakest point: the decor seems really outdated and the bathroom should also see a makeover. The size and cleanliness were okay though.
The hotel itself offers a restaurant, a pub and a small swimming pool.
The hotel´s restaurant had buffet on offer (for € 15,50), but didn´t seem that inviting. We chose to take a taxi to Ratingen (€ 12 one way) and had some good food at Lowenbrau.
The hotel´s pub looked quite nice, but we didn´t try it.

When we left the next morning, an small breakfast was served in the hotel´s lobby (coffee, tea, fruits and pastries). I think this is a really nice service!

All in all, especially considering the cheap rate I´d definitely book Holiday Inn Ratingen again for a relaxing start of my holiday! It´s a good choice if you don´t need a fancy hotel room.

  • Stayed October 2012, traveled with friends
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Helpful?
Thank Badlydrawngirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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brisbane
Level Contributor
115 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed October 13, 2012

stayed here for 1 night in Sep. 2012 on the way to France. Free shuttle from/to the airport; about 8 min. drive. Room was clean and comfortable. Breakfast was good. Location is semi industrial. Price is a little on the high side. No elevators at this hotel!

Room Tip: If you have suitcases to carry, request a ground floor room.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Hershie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Level Contributor
135 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 7, 2012

Stayed here for 3 nights on business. It was OK - no major issues. Location is a bit remote. Air conditioning was noisy, walls were thin. Breakfast was OK. Staff were friendly and checkin and checkout went smoothly. Perfectly adequate. Not much else I can think of to say.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delft, The Netherlands
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 1, 2012

I stayed holiday inn Ratingen hotel in Jun 2012. It's close to Dusseldorf airport. Just normal holiday inn hotel. Very small pool was not working even though it was very hot. It was too small to say pool. You have to consider it's very old hotel so it's not neat and clean very much. Only if you are using airport, it's recommended.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Shane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review, August 26, 2012
Dear Shane L,

Thank you for your feedback. I am sorry you did not enjoy your stay particularly with our pool facility. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. We regret that our hotel fell below your expectations. We hope to get a chance of hosting you again and show you how great our hotel is.

Sincerely,

Lera M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
38 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 28, 2012

The shuttle service from the airport was not easy to find, however at Parkhaus 3 the NRW shuttle services work free as a shuttle to the hotel at 15 and 45. Also back it went very well, sometimes they even order taxis to the airport and don't charge for this. The neighbourhood of the hotel is not very interesting as such, however with a 30 minutes walk it is possible to walk to the S-bahn.

The airco does not work well, however the rooms are good, the beds even excellent. Also there was not much noise. There is a medium sized swimming pool and a big sauna that operates from 15.00-22.00. The employees at the front desk were friendly, however at the bar it appeared to be somewhat less. If you like to eat smoke free, I do not advise to eat there.

  • Stayed July 2012, traveled as a couple
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Helpful?
Thank Zeno G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review, August 12, 2012
Dear RonnieAmsterdam,

Thank you for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology regarding the air conditioning. I assure you that your concern will be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston-upon-Hull, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 21, 2012

After reading previous reviews, I was not expecting too much of this Holiday Inn, but was pleasantly surprised by what it offered. The reception staff were friendly and helpful and my upgraded room (Platinum PC member) was large and appeared recently refurbished. There was a selection of complimentary drinks, fruit and biscuits, combined with free car parking and Internet access. The hotel is conveniently placed for autobahn access, whilst only a few minutes drive from the city centre. There was no noise from the airport. Okay the television was not flat screen, but it had a good range of channels. I didn't eat in the restaurant so can't comment. I enjoyed my overnight stay, with an extended check-out time, and would happily return to this hotel.

  • Stayed July 2012, traveled as a couple
    • Value
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Helpful?
Thank TravelScout60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matityahu, Israel
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 8, 2012

Location is good, hotel smells like cigarettes, rooms are old, shower curtains stink, I would look for a different HI in the area.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shimon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Dusseldorf Airport Ratingen

Property: Holiday Inn Dusseldorf Airport Ratingen
Address: Broichhofstr. 3, 40880 Dusseldorf, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#52 Luxury Hotel in Dusseldorf
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Dusseldorf Airport Ratingen 4*
Number of rooms: 199
Official Description (provided by the hotel):
Welcome to the Holiday Inn Duesseldorf Airport-Ratingen - Your hotel for an excellent overnight stay! Only 4 km from Dusseldorf International Airport and with our complimentary airport-shuttle, you will spend less time in traffic and more time on doing what you came for. Whether you are coming to Dusseldorf to visit the fairs CPD, GDS, ProWein, Newcast ,IBA or for business, we are the ideal hotel for you!Just 9 km from the trade fairground Dusseldorf, the Holiday Inn Duesseldorf Airport-Ratingen is your best choice in the 4-star category. Amenities such as air-condition, free wireless LAN access, work desk, plush towels, luxurious bedding or the largest rooms in town (25-30 sqm) mean every night is a great night and every day starts right. The industrial area with companies like Nokia, Mitsubishi or Hewlett Packard is within short distance. After your business day, you can take a dip in our pool, enjoy a freshly draft beer in our bar Pub with your colleagues or test the great food in our restaurant terra mia . During the summer months you can relax in our summer garden around the pool. From a great breakfast to start the day to a relaxing meal in the evening our team looks forward to welcoming you. We re here, ready with all you need to make your trip a success. ... more   less 
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Also Known As:
Holiday Inn Dusseldorf Airport Ratingen Hotel
Holiday Inn düsseldorf
düsseldorf Holiday Inn

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