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“Wonderful comfortable hotel with great staff”

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Mercure Hotel Duesseldorf Seestern
Ranked #44 of 240 Hotels in Dusseldorf
Reviewed April 15, 2014

I stayed here recently on business for 2 weeks.

All the staff were very very friendly and welcoming, the room was clean, spacious and bright. It faced an inner courtyard so was quiet.

While the restaurant lacked choice for an evening meal, the food was very nice.

There was a great variety of food for breakfast and again, the restaurant staff were extremely helpful and welcoming.

Although situated a little outside of the city centre, access is easy with a tram stop less than 50m from the hotel.

Would i stay here again? Yes, definitely!

Pros: Staff, comfort, food, free high speed WIFI in all parts of the hotel
Cons: None

The only thing that would make this a perfect hotel is the addition of a swimming pool.

  • Stayed: March 2014, traveled on business
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2  Thank kakaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this reviewResponded April 29, 2014

Dear Guest kakaze,
We very much appreciate your comments regarding your stay at the Mercure Hotel Düsseldorf Seestern . It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrik Waldfried, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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80 - 86 of 341 reviews

Reviewed April 13, 2014 via mobile

My company has used this hotel for many years now when we come to the Wire & Tube trade show at the Messe.

We never fail to get fantastic service from the Seestern team. They are attentive, friendly and efficient. In the morning the breakfast team ensure a gentle easing into the day and in the evening the bar team help you end a hard day at the showground in pleasant surroundings.

38, the restaurant, serves a good selection of well prepared food and has a good selection of wines.

The hotel is ideally situated for getting to the Messe and Altstadt yet is situated in a pleasant city suburb with trees an the river nearby.

Free Wifi and it's own covered car park complete the facilities.

I have never felt as 'at home' in a chain hotel as I do here.

Thoroughly recommended.

Stayed: April 2014, traveled on business
Thank Franglais12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this reviewResponded April 16, 2014

Dear Franglais12, We very much appreciate your comments regarding your stay at the Mercure Hotel Düsseldorf Seestern . It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrik Waldfried, General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2014

Been here a lot recently. It's very convenient for the many international businesses located hereabouts, but a bit of a trek from town: you can walk it in 30/40 minutes, but the tram (just outside) is quicker at a cost of €2.50 each way.
Rooms are pretty good: spacious, decent tea/coffee/chocolate, and if you have a superior room the minibar (beer, water, fruit juice, crisps, chocolate) is included in the room rate. Bathrooms towels can be a bit hit-and-miss, but if you complain to reception they'll send up more quickly. Duvet too is pretty thin, but adequate given you can always heat the room up instead. Breakfast is good: hot and cold choices, but can get busy.
Staff are very friendly, and generally good with multiple languages.
Room rates can be very competitive, but if there is a major exhibition on then they become extortionate.

  • Stayed: April 2014, traveled on business
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Thank robwks7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this reviewResponded April 16, 2014

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Düsseldorf Seestern. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrik Waldfried, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2014

I have stayed here several times on business, always for a one night stay. I choose it mostly because of its location, it is about 200m from our German office.

It's clearly built for business travelers and is a complete new build construction, within a commercial/office park area - so it can be a bit soul-less, notwithstanding that however I have always found
- the rooms to be spotlessly clean
- the staff to be very efficient and welcoming

Its a bit of a way out of town, tram ride or taxi required, but if that does not bother you, for the quality of accommodation offered at the price point, I think you'll find it hard to beat

Room Tip: All the rooms i have had have been identical, there is no spectacular view to be gained on any of th...
See more room tips
  • Stayed: February 2014, traveled on business
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Thank tangleWoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henrik W, Manager at Mercure Hotel Duesseldorf Seestern, responded to this reviewResponded April 3, 2014

Dear tangle Woody,
we very much appreciate your comments regarding your stay at the Mercure Hotel Düsseldorf Seestern. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrik Waldfried, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 4, 2014

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Accorhotels.com
Thank Sat1231
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 18, 2013

  • Stayed: October 2013, traveled on business
    • Value
    • Location
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Review collected in partnership with Accorhotels.com
Thank sweetuchiku
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed December 4, 2013

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank Andreia P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Mercure Hotel Duesseldorf Seestern

Address: Fritz-Vomfelde-Str. 38, 40547 Dusseldorf, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #44 of 240 Hotels in Dusseldorf
Price Range: $64 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Duesseldorf Seestern 4*
Number of rooms: 160
Official Description (provided by the hotel):
The 4 star hotel Mercure Dusseldorf Seestern is located between the airport (5 km) and the city centre (3 km). It offers 160 airconditioned and soundproof rooms including suites and non smoking rooms. In addition, the hotel features 5 meeting rooms, aninternational restaurant, a hotel bar and a wellness area. Dusseldorf trade show centre is 3 km away. The banks of the Rhine are within walking distance. Enjoy an evening walk in the old town centre which is only 10 minutes from the hotel. ... more   less 
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