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“Never a 4 Star - maybe 2 on a good day.” 2 of 5 bubbles
Review of Novum Hotel Madison Dusseldorf Hauptbahnhof

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Novum Hotel Madison Dusseldorf Hauptbahnhof
Ranked #140 of 236 Hotels in Dusseldorf
Hartlepool, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Never a 4 Star - maybe 2 on a good day.”
2 of 5 bubbles Reviewed September 11, 2013

I was always taught that if you can't say something nice say nothing - in the case of the Madison I am breaking my own rule. I travelled with two friends who had booked a twin room, when we arrived they were told there was only one double room available "because they were last to check in", I have heard of check in restrictions before a certain time but checking after 5 which means they give your room away is new to me. What the girl on reception actually said "what do you expect me to do" I always assumed that the managing of the hotel was the responsibility of the staff. Truthful they could not have been more unhelpful. When I got to my room it was quite large, and it seemed even bigger because it had the least possible furniture, one bed, one straight back chair, one wardrobe and one small desk. Dont waste your time looking for a kettle or a fridge there not there, 4 star - I think not ! The breakfast was what could only described as Spartan, the only warm food was some boiled eggs, the rest consisted of some really cheap ham and cheese. Honestly you will be better of if you splash out and spend 3 or 4 euros on a superior breakfast. All together those points I think would have been enough to knock two stars off the Madison's rate but the thing that did it to me was when I asked for an iron and an ironing board to be sent to my room. Normally I would expect them to already be in my room in a 4 star hotel - but of course sometimes not, so I asked from reception and I was told they would not send the iron or the ironing board to my room but if I want something pressed I needed to do it in the luggage room beside the reception. I am sure you can appreciate that was somewhat of a surprise especially as the luggage room was full of - case what ? - luggage. The actually iron was so cheap I thought it was a toy. Again the staff really did not care, the usual take it or leave attitude, very, very disappointing. All together a very bad experience, Dusseldorf is a really nice town please don't spoil your visit by staying in the Madison hotel.

Room Tip: Rooms at the back are slight quieter
See more room tips
  • Stayed September 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Frank O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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515 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (57)
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English first
Burbage, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 bubbles Reviewed September 2, 2013

This hotel is not on a road just on a tram track so hard to find. There are no facilities to give it 4star status. I am writing this at 2 0'clock in the morning unable to sleep AGAIN noisy, stuffy and basic .

  • Stayed September 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Irene G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Dusseldorf hotels

Belfast, United Kingdom
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed September 2, 2013

Hotel is literally a 5 minute walk from station. Room albeit not very big, was very clean with fresh towels daily. TV had 14 different stations with only 1 (CNN) english speaking. In line with the below reviews, the room is very warm at night with no air con which is a drawback. The pillows are very thin which doesnt help to sleep either.

Breakfast is grand, all types of cereals, breads, crossaints, eggs, meats etc and is served from 6.30-10.30am.

Outside is the tram stop which is very handy, tram 704 or 709 takes you to Konigsallee Street which is main shopping district for the rich!! The hotel is a 10 minute walk from this street or 15 minutes from Alstadt which is old town where there are 250 bars and restuarants to choose from.

Located within 1 minute walk of hotel are Pizzaria, few shops, sex shops and small Bar called Balla Balla which is grand for a few drinks.

All in all this hotel exceeded our expectations, it was nowhere near as bad as others make out.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank irish_lad84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 of 5 bubbles Reviewed August 21, 2013

Staff very helpful. Location is great if you seek a hotel which is close to the train station. Rooms are big and clean and the bed is comfortable. Breakfast more than sufficient. The only dowsides were the street noise and the outdated public areas. Overall exceeded our expectations.

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Inon I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Düsseldorf
1 review
3 of 5 bubbles Reviewed August 16, 2013

Location ok. Hotel at avarage. rooms are clean and functional. no air condition. each time the closing of a door of my neighbors was loud. breakfast functional and sufficient. overall hotel ok. service ok.

  • Stayed August 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Helmut M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carnforth, United Kingdom
Level Contributor
224 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed August 6, 2013

good quality hotel ideally situated near to the railway station
would definately recommend this hotel and have stayed here before.
15 minutes or so walk to the Altstadt where most of the bars and places to be are

Room Tip: rooms not facing onto the main street are quieter
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank gchc_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed July 31, 2013

this hotel is one of the worst ive been in. very very noisy when you have the windows open which in the hot weather you need them open as there isnt any a/c in the rooms. the beds were okay and clean the bathroom was okay apart from the shower head. the curtains didnt fit the windows very well and the blackout curtains were full of holes. there wasnt any tea/coffee making facilities there was however a bottle of warm water that had a price tag of 4€ which is rather pricey. breakfast was a joke unless you get up for 6.30am (which you probably will manage because you will still be awake from the day before) most of the food was gone by 8am. public transport was handy there were two tram stops right outside that will keep you awake till about 2am after two you can sit on the window seal and watch the night club punters empty their guts right under your window. in the future i will make sure that i read reviews that others have left before booking anyway again.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank sophie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novum Hotel Madison Dusseldorf Hauptbahnhof

Property: Novum Hotel Madison Dusseldorf Hauptbahnhof
Address: Graf-Adolf-Str. 94, 40210 Dusseldorf, North Rhine-Westphalia, Germany (Formerly Madison I Düsseldorf Hotel)
Location: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
#63 Luxury Hotel in Dusseldorf
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novum Hotel Madison Dusseldorf Hauptbahnhof 4*
Number of rooms: 140
Official Description (provided by the hotel):
The Novum Business Hotel Madison Dusseldorf Hauptbahnhof is ideally located between Central Station and the famous King Avenue and speaks with its central location and filigree decoration both business and leisure guests to . Find out the charm of this town situated alongside the river from our hotel in Dusseldorf , where elegance and comfort meet in a most appealing way.Half a kilometer from the city center, and just minutes from the main train station you will find cozy rooms in an elegant country house style. All rooms are very comfortable and tastefully decorated. Here , discerning guests will feel happy here . The rooms are equipped with free wireless Internet access and are therefore particularly suitable for your business trips to Dusseldorf .We are here around the clock for our guests and offer individual care in a family atmosphere. In just a few minutes you are in the city center with its many shops and restaurants. ... more   less 
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Also Known As:
Madison i Dusseldorf düsseldorf
Hotel Madison i Dusseldorf

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