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“Good business hotel” 4 of 5 bubbles
Review of Hilton Duesseldorf

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Hilton Duesseldorf
Ranked #26 of 236 Hotels in Dusseldorf
GreenLeadersBronze level
New York City, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good business hotel”
4 of 5 bubbles Reviewed November 3, 2012

Found this hotel to be convenient as well as having good service ....
As a Hhonors diamondmember i got upgraded to executive flooor and that made a big difference. You should look at upgrading even if you need to pay as having a place for free and fast breakfast as well as snacks , drinks,private meetings, throughout the day makes it well worth it

Will stay here again

Stayed October 2012, traveled as a couple
Helpful?
1 Thank Bal97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonDUS, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review, November 6, 2012
Dear guest,

Thank you very much for your feedback on Tripadvisor. It is a pleasure to read your compliments on our service and the benefits of our Executive Lounge.
We look forward to your next visit and in the meantime remain

with kind regards

Dagmar Muhle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,227 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Singapore, Singapore
Level Contributor
52 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed November 2, 2012

This hotel is located near an expressway. There's is a U bahn station within 5 mins from the hotel. The wi-fi access was expensive and so was parking. You might be able to find parking for free just a block away. The rooms were clean and simple. Not big or small. The usual 4 star Hilton Affair.

  • Stayed September 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank YiChong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonDUS, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review, November 6, 2012
Dear guest,

Thank you very much for taking the time to share your experiences via tripadvisor. In regards to our prices for parking, please be assured that we conduct regular surveys to ensure our competitiveness. I am glad to inform you that we will offer free internet access in public areas of the hotel as of 2013 - our valued HHonors Gold & Diamond guests already receive free internet access while staying with us.

We look forward to another opportunity of welcoming you and remain

with kind regards

Dagmar Muhle
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkeley, CA
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 16, 2012

We really liked this Hilton a lot. The location is very nice, near the river about equidistant from downtown and the airport. We got a very friendly welcome at check-in and received a Hilton Gold upgrade to the Executive Lounge for our stay.
The lounge was excellent, with comfortable seating, perfect service and delicious food for the evening appetizers. Breakfast was superb in every way too.

Our room was extremely comfortable and with those wonderful Hilton beds. We had a most restful night there.

Special thanks to the desk staff who helped us find our way out of town the next morning. They printed a map and showed us exactly how to do it - so nice of them!

Thank you, Hilton Dusseldorf!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ALocalReviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonDUS, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review, October 29, 2012
Dear guest,

Thank you very much for your feedback on Tripadvisor. We are delighted you enjoyed your stay with us and thank you for your kind comments on the service provided by our Executive Lounge- and Front Desk staff. We look forward to another opportunity of welcoming you back in hopefully not too distant future and until then remain

with kind regards

Dagmar Muhle
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Level Contributor
384 reviews
167 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
4 of 5 bubbles Reviewed October 6, 2012

I stayed for one night one stop over flying through Dusseldorf. The rate online was 109 Euro, very cheap for the offering, although there were some extras.
The hotel is several kilometres from the Dusseldorf airport, about 8 mins and 15 Euro by taxi. A shuttle bus would be more than a bonus especially as DUS is a about to see more traffic with airberlin. There is a well served taxi rank just outside the front of the hotel.

I slept in, missed breakfast in the executive lounge, which finishes at 10am so ran down to the buffet in Restaurant Max. This was actually very good, if pricey at 26 Euro. The staff give you the free use of bike to explore the Rhine or into town. This was an enjoyable 2 hours respite for me.

The room is standard, comfortable bed, flat screen TV, good bathroom but not bath. There is a sizeable conference center in the hotel, there was a meeting hosted by L'Oreal, which has its office 2 doors away when I was there.

Give me a shuttle bus and I am back.

  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DoesNotGetOutMuch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonDUS, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review, October 15, 2012
Dear guest,

Thank you very much for your kind comments on your recent stay at Hilton Dusseldorf. Regarding your comments on a shuttle bus, please be assured that we used to offer a bus for our valued guests operated by an outside company. Unfortunately this company stopped servicing us and our neighbour hotels. Please be assured that we are currently searching for an alternative solutions.

Despite the missing shuttle we look forward to hopefully welcoming you back to the Hilton Dusseldorf and until then remain

with kind regards

Torsten Weller
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
48 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed October 4, 2012

Some Hiltons are better than others, and the Hilton Düsseldrof belong to the first group. It's an excellent business hotel, not in downtown, anyway in a quite location. Receptionists, breakfast, waiters, parking, everything was simply perfect - the way a good hotel must be.
Perhaps, if you want a "romantic" hotel, this one can't fit perfectly your needs - otherwise you can't go wrong.

  • Stayed August 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank andreasbln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonDUS, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review, October 10, 2012
Dear guest,

Thank you very much for your positive comments on your recent stay at Hilton Dusseldorf. We are delighted you enjoyed your stay with us and thank you very much for your recommendations. We look forward to welcoming you back in hopefully not too distant future and until then remain

with kind regards

Your Hilton Dusseldorf Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Klaukkala, Finland
Level Contributor
48 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed October 4, 2012

Location: Good if you go fair or by business. Bad: too far from real city and altstad. No way by walking - every time you have to take a tram or taxi.
Room: Executive room top(12) floor with nice views but small window and very small bathroom. Big television with lot of free channels. Room was too "clean" / plain.
Gym: Totally too small and not so nice equipment.
Breakfast: Good Hilton standard.
Executive lounge: Very mixed feelings...Nice position(11 floor ) but ambiance was freaky not cozy and friendly. Very limited happy hours !
Comeback: No

  • Stayed September 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Hobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonDUS, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review, October 15, 2012
Dear guest,

Thank you very much for your feedback on your recent stay at Hilton Dusseldorf. We are delighted you enjoyed our breakfast while staying with us and in regards to your comments on our gym equipment we are glad to inform you that it will be replaced by state of the art equipment by the end of this month. We usually receive very positive comments on the atmosphere and the caring service provided by our staff in our Executive Lounge and are sorry that you did not like the atmosphere and style.

Nevertheless we hope for another opportunity to welcoming you back to the Hilton Dusseldorf and until then remain

with kind regards

Torsten Weller
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed September 25, 2012

The hotel is nice, pretty convenient when arriving late night from the airport. However, being a business traveller, one of my spoils is to access the hilton lounge and drink some beverages and snacks when I arrive late and tired. This is something I receive as a hhonors gold member almost in any hilton property.
However, in this hotel, they were very insistant on not allowing access, as my room level was not sufficient. When I asked for it, I was told by the nice lady in the reception they have clear instructions not to allow access.
I was there for only one night and this lounge access would have made the difference between average and excellent in my review. Why prevent yourselves from an excellent?

To conclude, since hilton price is high compared to other chains, I will not come back to this hotel in my next business trip to the area.

  • Stayed September 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank rarar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonDUS, Personal Assistant to General Manager at Hilton Duesseldorf, responded to this review, September 27, 2012
Dear guest,

Thank you very much for your comments on your recent stay at Hilton Dusseldorf. Regarding your comment on the upgrading policy, please be assured that you as our valued HHonors Gold member you received an upgrade to the next higher category. If you book a deluxe room it means that you receive an upgrade to an executive floor room with access to the lounge – if you book a standard room you will receive an upgrade to a deluxe room. Also as a HHonors Gold member you are entitled to complimentary breakfast in our restaurant and free internet access.

We very much appreciate your loyalty to Hilton Worldwide as one of our valued HHonors Gold members. Nevertheless we hope to welcoming you back to either Dusseldorf or any other Hilton Hotel worldwide.

If I can be of any further assistance please contact me anytime.

Kind regards,

Torsten Weller
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Duesseldorf

Property: Hilton Duesseldorf
Address: Georg-Glock-Str. 20, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#7 Green Hotel in Dusseldorf
#12 Spa Hotel in Dusseldorf
#18 Family Hotel in Dusseldorf
#20 Luxury Hotel in Dusseldorf
#40 Business Hotel in Dusseldorf
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Duesseldorf 5*
Number of rooms: 375
Official Description (provided by the hotel):
Enjoy a central location at the Hilton Dusseldorf hotel, just 10 minutes from Dusseldorf city center and Dusseldorf International Airport. Walk three minutes from the hotel and take a two-mile tram ride into downtown Dusseldorf. This Dusseldorf hotel is five minutes from Dusseldorf Fairground and conference center. Select from 375 comfortable guest rooms and suites to unwind after a busy day in Dusseldorf. ... more   less 
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Also Known As:
Hilton Duesseldorf Hotel
Hilton Hotel düsseldorf
Hilton Hotel Duesseldorf
Hilton Dusseldorf
düsseldorf Hilton

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