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“Convenient location and good hotel”

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Sheraton Dusseldorf Airport Hotel
Ranked #35 of 236 Hotels in Dusseldorf
GreenLeadersGold level
Amsterdam, The Netherlands
2 reviews
“Convenient location and good hotel”
Reviewed November 3, 2010

Wanted something close at the airport, and considering it's right next to the airport it's very quiet, so got a good night sleep.

Good room, good service.

  • Stayed September 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PostBoy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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895 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Athens, Greece
2 reviews
Reviewed October 30, 2010

It is a good choice for anyone that would like to stay actualy in the airport . Even if you want to go down town or at the fair by taxi -although there are many other alternatives- the cost is reasonable (15-17 euro). 2 things that i consider as draw backs were .. the mysterious charge of 2 bottles of natural water (750 ml) each for 17,6 euro although the food and other beverages were priced reasonably and the charge for the internet (19 euros/day) and the lack of wireless at the rooms.
Its a fair choice though..

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vanAthens_Greece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kinston, North Carolina
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed September 26, 2010

Three things were wrong with my room. Bad luck? No. The window wouldn't close. It took two people and a 20 minute wait for them to finally close it. The free minibar was not refrigerated. Bottles were all room temperature and of no use to me. It took between 5 and 10 minutes to get warm water. The person who stayed in the room before me was so frustrated that he must have turned the cold water off. That is not going to help, but it does make your first drink of water in the morning taste real lousy.

The hotel is not maintaining their rooms, and the front desk people did not respond well to my appeals for help. Great location though. This airport is hard to get in an out of by car. It is extremely nice to be able to walk to the terminal to fly home.

  • Stayed September 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KorbinDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 4, 2010

We loved this hotel. The rooms and bathrooms are well appointed. We had a king bed and an extremely spacious room with the "garden view" which is a rooftop green space because the rooms and hotel is all on the top floor of the parking garage (I think). We both loved the room and the size of it was far larger than the many hotels we stayed at throughout Europe. The staff was extremely helpful - even staff just walking through the hallways would ask if we needed anything (we were looking for the restaurant). The restaurant had an excellent meal and great view - also well-appointed compared to other airport hotels we have tried. We also had the breakfast buffet which was expensive but was very elaborate - many choices - if you are hungry you can get your money's worth!

Loved that this hotel had king beds, king duvets (with real duvet covers!). A few complementary mini bar drinks also was a nice touch.

Yes, airport hotels and restaurants are expensive but this one felt like you were getting your money's worth (compared to others we have been to which were horrible and charged the same price!).

We will stay here again for certain! Thank you for making your hotel so lovely and our stay so wonderful. There is nothing like that extra feeling of comfort and luxury when in between flights/trains/travel days.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bythebaytoday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 19, 2010

Missed a flight home and did not want to sleep in the terminal. Cost was 110 euro for the night! TV did not work properly, Mini bar was not cold. Double bed was two singles pushed together.

Dont get me wrong though; a nice place, but a little bit too expensive for the place that it was. Handy if stuck, but expensive.

  • Stayed July 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank randomholidayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 19, 2010

The hotel is exactly opposite Düsseldorf Airport. It is optimal for travelers arriving late or leaving early and looking for the shortest possible time to the airport. The service is good, the rooms are spacious according to Sheraton standards.

Since this Hotel is at the airport there is nothing to see or do. However the excellent train connection to the city center makes it easy to visit Düsseldorf.

  • Stayed January 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jgf3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julisch, Manager at Sheraton Dusseldorf Airport Hotel, responded to this review, July 20, 2010
Dear guest,

With great pleasure we noticed that you were satisfied with your stay and gave us great evaluation on tripadvisor. Thank you very much.

We are glad about your positive feedback. Only with your ideas and suggestions we can permanently improve our services.

I will forward your comments to our employees to make sure your next stay will be just as warm and comforting as your last one.

We are looking forward to welcoming you again at the Sheraton Düsseldorf Airport Hotel.

Kind regards,

Julia Schweitzer
Executive Secretary
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DUBLIN
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 26, 2010

Located almost at the airport. A few steps from the exit of the airport. Very friendly staff, and express check in and check out. However there is room on the ground floor, which also is the advantage of this hotel. Low price for a room and complimentary mini bar. Room clean and spacious. Hotel very handy for stopovers - proximity to the airport.

  • Stayed November 2009, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dromack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julisch, Manager at Sheraton Dusseldorf Airport Hotel, responded to this review, June 28, 2010
Google Translation
Dear guest,

thank you very much for your positiv valuation of our Sheraton Düsseldorf Airport Hotel on www. tripadvisor.de.
We are very glad that we could satisfy you and would be happy to welcome you in our house during your next stay in Düsseldorf again.

With kind regards

Julia Schweitzer
Executive Secretary
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Dusseldorf Airport Hotel

Property: Sheraton Dusseldorf Airport Hotel
Address: Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Dusseldorf
#27 Luxury Hotel in Dusseldorf
#30 Romantic Hotel in Dusseldorf
#34 Business Hotel in Dusseldorf
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sheraton Dusseldorf Airport Hotel 4.5*
Number of rooms: 198
Official Description (provided by the hotel):
Directly situated at Dusseldorf's airport, Sheraton Dusseldorf Airport Hotel is built on top of the roof of the parking garage section P3.Because of its perfect connection and the location of Dusseldorf International Airport, guests can arrive easily and comfortably by train, plane or car. Each of the 198 calm and modern furnished rooms is provided with soundproof windows and Sheraton Sweet Sleeper beds(R) are inviting guests to relax and offering a good night's rest.Sheraton Dusseldorf Airport Hotel has a wide range of hotel facilities and services like business corner, complimentary Wi-Fi in the hotel lobby, fitness center, restaurant "Otto", bar "on chocks" and many others.In 17 different conference rooms one can hold international meetings and conferences.International atmosphere and a gate to the world:Welcome to Dusseldorf. ... more   less 
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Also Known As:
Sheraton düsseldorf
Sheraton Dusseldorf
düsseldorf Sheraton

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