We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Sleeping at the airport” 4 of 5 bubbles
Review of Sheraton Dusseldorf Airport Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Sheraton Dusseldorf Airport Hotel
Ranked #33 of 236 Hotels in Dusseldorf
GreenLeadersGold level
Austria
Level Contributor
49 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Sleeping at the airport”
4 of 5 bubbles Reviewed November 25, 2012

When I review this hotel from the location point of view as "Excellent", you have to remeber that it of course means in the terms of the access to the aiport and not to surroundings! In contrast to some other "aiport hotels" this is really in/at the airport and you can walk in directly to check-in area. They have decent breakfast from early morning hours (for convenience) and nice although small bar for evening. Personally I would spend more time in Cologne or other nearby cities in the evening and only sleep and breakfast in this hotel. Service was excellent, above the Sheraton standards, i would say, and the hotel has nice round-like architecture. I definitely would stay in this hotel for my next stay departing from DUS even if it was not at too early hours.

  • Stayed November 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank K H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

884 reviews from our community

Traveler rating
    204
    426
    187
    45
    22
See reviews for
72
166
105
454
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed November 9, 2012 via mobile

Great location in Terminal but rooms were very warm and the toilet had a very bad smell. Fast Internet was fixed at 20 euros and I queued at reception for 30 mins at check in and 10 mins at check out.

  • Stayed November 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank kwatt83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julisch, Executive Secretary at Sheraton Dusseldorf Airport Hotel, responded to this review, November 23, 2012
Dear kwatt83,

thank you very much for sharing your impressions of your stay and your open words on tripadvisor.
I am really sorry that you didn't totally felt comfortable during your stay and the listed points are definitely factors that limit the overnight experience at a Sheraton hotel. Please be so kind and contact our employees at reception, the will be more than delighted to find a solution.
Concerning the mentioned waiting time at reception during check-in and check-out I already talked to our Front Office Manager to make sure to avoid that in the future.

Sincerely,

Julia S.
Executive Secretary
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
RCGenk
Level Contributor
136 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 bubbles Reviewed November 9, 2012

Hotel room is quite acceptable. Bathroom is rather small and the hotel experience [overall] is a bit "cold" but it serves the purpose. Overall, the place gives you a bit of an impersonal stay but when in a layover, one may not care...

I had to few hours to spend, which allowed me to catch up with email (@ EUR19). I still don't get why internet access has to be so expensive in Europe. Doesn't make sense. Charge everyone in their room 50c more and you're out of the cost. Strange...

Location is great however. I was able to return the car the night before so I had a smooth check-in experience the next day.

I would stay here again during a future trip [considering the price is right].

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank RCGenk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julisch, Executive Secretary at Sheraton Dusseldorf Airport Hotel, responded to this review, November 23, 2012
Dear RCGenk,

I am very glad that we could welcome you as our guest in November, although your stay had layover reasons.
I am very sad when I read that you felt not perceived at our hotel. This is actually what distinguishes our particular Sheraton Service and we attach a lot importance to this. Now that I have read your comment I know that we have to start here again.
Concerning the mentioned internet charges for our guests we offer free internet access in our Link@Sheraton Lounge in our Lobby. It is directly next to our bar "on chocks" so you actually would have the possibility to order hot or cold beverages and for example check your mails. Next time you stay at any Sheraton hotel all over the world please do not hesitate and ask our front desk employees, they will give you immediatly support.

Sincerely,

Julia S.
Executice Secretary
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wandererfromLondon
Level Contributor
46 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed November 9, 2012

A roundabout airline booking brought into Dusseldorf early in the morning from New York to await a connection later that same day. I chose to spend the time in a day-use room at the Airport Sheraton which, all things considered, turned out to be a good choice.

The hotel's location is exceptionally convenient and it can be accessed undercover directly from the terminal building. Check-in was fast and efficient with the clerk offering a warm smile and speaking excellent English (which compensated for my terrible German).

Unfortunately, the King bed I had booked turned out to be two singles pushed together with nothing to cover the gap between the beds. This was disappointing but the jetlag (and sleeping tablet) were kicking in by the time I walked in so I decided to make-do.

The room was dark, quiet and well-air conditioned and came complete with a very effective shower and functional amenities.

Check out was similarly efficient and the wake-up call I requested came through right on time.

All-in-all this was a perfectly suitable hotel for a very short stay. However, unless your schedule demands that you stay near the airport I'd recommend you find somewhere better in the city centre.

  • Stayed November 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DaveinMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europe
Level Contributor
58 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed November 8, 2012

Good hotel because of the location at the airport if you have an early morning departure or a late night arrival. Once in the hotel, you forget that you are at airport; it is nice and quiet with garden view.

The gym is small, but fine.

Internet connection was not included in room price but they charged 19 euros extra for it, which I think is an unreasonably high price! The internet connection should be included in the room price, in my opinion. Breakfast was not included in the room price either, which was another big minus.

  • Stayed October 2012, traveled solo
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank xTravellerx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farnborough, United Kingdom
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

A perfect hotel for the airport and cit of Dusseldorf. Staff were very helpful, rooms were clean and comfortable and the restaurants were of a very high standard. Have stayed many time and would recommend it for price, quality and convenience.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank linbin45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
250 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed October 29, 2012

The rooms were compact, though I reserved a superior one. They said all rooms had the same sizes, but just different beds. The room was clean and functional. It was just 15-minute ride on the train for the main station.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ABBAlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dusseldorf hotels
Maritim Hotel Duesseldorf
#13 of 236 in Dusseldorf
4.0 of 5 bubbles 1,184 reviews
Lindner Hotel Airport
#36 of 236 in Dusseldorf
4.0 of 5 bubbles 614 reviews
Show Prices
Show Prices
Show Prices
Avidon Art & Design Hotel
#67 of 236 in Dusseldorf
4.0 of 5 bubbles 154 reviews
Pempelfort
Hotel Indigo Duesseldorf - Victoriaplatz
Show Prices
Show Prices
Show Prices

Been to Sheraton Dusseldorf Airport Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Dusseldorf Airport Hotel

Property: Sheraton Dusseldorf Airport Hotel
Address: Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Dusseldorf
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Dusseldorf
#25 Luxury Hotel in Dusseldorf
#30 Romantic Hotel in Dusseldorf
#34 Business Hotel in Dusseldorf
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Sheraton Dusseldorf Airport Hotel 4.5*
Number of rooms: 198
Official Description (provided by the hotel):
Directly situated at Dusseldorf's airport, Sheraton Dusseldorf Airport Hotel is built on top of the roof of the parking garage section P3.Because of its perfect connection and the location of Dusseldorf International Airport, guests can arrive easily and comfortably by train, plane or car. Each of the 198 calm and modern furnished rooms is provided with soundproof windows and Sheraton Sweet Sleeper beds(R) are inviting guests to relax and offering a good night's rest.Sheraton Dusseldorf Airport Hotel has a wide range of hotel facilities and services like business corner, complimentary Wi-Fi in the hotel lobby, fitness center, restaurant "Otto", bar "on chocks" and many others.In 17 different conference rooms one can hold international meetings and conferences.International atmosphere and a gate to the world:Welcome to Dusseldorf. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Cheap Tickets, Priceline and Travelocity so you can book your Sheraton Dusseldorf Airport Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton düsseldorf
Sheraton Dusseldorf
düsseldorf Sheraton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing