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“value hotel in a good location”
3 of 5 bubbles Review of NH Dortmund

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NH Dortmund
Ranked #8 of 55 Hotels in Dortmund
GreenLeadersBronze level
London
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“value hotel in a good location”
3 of 5 bubbles Reviewed October 7, 2012

Stayed here several times, can only recommend. Located near the main station and underground parking offered, the NH offers spacious suite like rooms for a very good price. Room service is delicious, breakfast ok for a 4 star hotel. Recommended to stay here.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eladmiralo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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561 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Odessa, Ukraine
Level Contributor
1,056 reviews
318 hotel reviews
common_n_hotel_reviews_1bd8 1,542 helpful votes
1 of 5 bubbles Reviewed September 18, 2012

The hotel is located next to the railway station, some rooms are facing the tracks. Due to the noise you can't open the windows - but the ventilation (no air con) is switched off automatically at 23:00.

Further the bathroom is split into two, one area where is toilet and shower and another one where is the sink. At the area where's the sink there's CARPET, dirty, old carpet. It's disgusting!!! When we arrived the toilet wasn't 100% clean.

Let's talk about the beds: CHEAP, old mattresses. They where hanging in the middle. Not a good sleep at all. Of course no slippers, no bathrobe...

Of course there's no safe in the room - only downstairs at the reception.

It's an ugly, old an tired hotel - without any atmosphere.

Room Tip: Chose another hotel, at all cost
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HONkiev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Dortmund hotels

Peoria, IL
1 review
3 of 5 bubbles Reviewed June 28, 2012

The hotel is very nice but it is located on a very busy street right across the street from the city center. The staff were very nice but just didn't seem to have the personalized treatment as you would see in 4-star hotels in the United States. There also was no air conditioning in the rooms which meant that the windows had to stay open for fresh cooler air but had to tolerate the traffic from the busy street. ecommendation besides the air conditioning - coffee pots in the room & more towels.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hoteles

Helpful?
Thank wood1022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofia, Bulgaria
1 review
5 of 5 bubbles Reviewed June 28, 2012

Best location next to the Central Station and very nice room for best price in the city.
I advice all of you to visit this hotel.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hoteles

Helpful?
Thank Dobri72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed June 26, 2012

It location is great, it is near the train station , near the subways also near the town center and shopping area, the room space is nice, having a ref. and a flat TV also a small open kitchen,
the furniture is fine, the breakfast is nice but dont have many varities no internet in rooms (charged) the free internet is at lobby and u have to log every 30 mins to activate ur internet.

Room Tip: try to take a room looks on the main street side not the train station side
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  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AysNoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 bubbles Reviewed May 24, 2012

the room service and front disk response are not as i expected , i have to ask for the room cleaninf and extra pelow for more than three or four times . also altough my company always pay for my stay, i always get a message left for me at my room that i have to pay , and sometimes when i come back to the hotel after a long working day i found that the room door locked , when o go to the front disk and mentioned that the room is prepaid by my company they check and apologize. it seems that the link between the finance department and the front disk are not frequently updated.
also in my last visit ( room 6003 , date 23April till 17 may 2012 ) and during worming up bread in the microwave exists in the room , the bread burned and smok arise on the whoel room . i asked the front disk nore than 4 times to send me the room service for refresh the enviroment on the room , unfortunately no response and i stayed more that 5 days with the smooky room with no change .

i have asked for the manager for complaint , then the fron disk said that you can send your complaint ot the internet main site , i did but no feed back.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hoteles

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, Manager at NH Dortmund, responded to this review, May 29, 2012
Dear Guest,



Please accept our apologies for all the inconveniences you have suffered during your stay with us.

Of course this is an unfortunate error where the hotel is taking full responsibility and have already reported to your company as there were some misunderstandings about the invoicing.



About the room cleaning problems and hotel staff not attending to your complaints, I have been internally checking all the procedures with all the Departments involved in order to not fail in this errors again, as there are procedures that have been not correctly done.



We are really sorry that you felt not completely well during this stay and we will try to make your next stay more comfortable.



In case of any more questions or comments, please contact us at nhdortmund@nh-hotels.com, also let us explain that in our Customer care department, we have checked with them and no issue has been received, so please if you need to contact them, please write direct to them at customercare@nh-hotels.com.



I hope that we may have the pleasure to welcome you again in NH Hoteles,



Kind regards,

The Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tbilisi, Georgia
Level Contributor
64 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed May 20, 2012

Everything was find: location, condition, services. Only problem is that there was on WiFi in the room (only in the lobby).

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Colour-Tour-Georgia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NH Dortmund

Property: NH Dortmund
Address: Konigswall 1, D-44137 Dortmund, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Dortmund
Amenities:
Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#3 Green Hotel in Dortmund
#6 Luxury Hotel in Dortmund
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Dortmund 4*
Number of rooms: 190
Official Description (provided by the hotel):
Welcome to the NH Dortmund, the only 4-star suite hotel located right in the heart of Dormund, one of the most important towns of Germany's industrial "Ruhrgebiet" area. The hotel is perfect for business travelers and tourists alike, as it is centrally located right by the main train station and only 15 km from the Dortmund Airport. ... more   less 
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Also Known As:
Nh Hotel Dortmund

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