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“Bad choice overall”

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Steigenberger Hotel Dortmund
Ranked #2 of 55 Hotels in Dortmund
Cary, North Carolina
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Bad choice overall”
1 of 5 bubbles Reviewed May 26, 2012

I stayed here for business - was put in a smoking room, despite my reservation asking or a non-smoking one. When i told the receptionist he told me there is othing he can do. One more thing, they have a pathetic internet setup with some third party company - slow and expensive best describes it. I will never stay here.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TXHUN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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593 reviews from our community

Traveler rating
    163
    299
    113
    9
    9
See reviews for
57
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Turku, Finland
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed January 18, 2012

We stayed at this hotel only for one night. I chose this hotel because it was close to Signal Iduna Park (Westfalen stadion) and we were in Dortmund only because we wanted to see BVB football match. Hotel room was clean but maybe little bit outdated. City center was little bit too far but there is metrostation close by and actually we even walked to center because we wanted to see some local life. Breakfast was great with lots of choices. This hotel is absolutely good value for your money if you want to go to football match. But if not, I would rather chooce other hotel from city center.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelergirl82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netherlands
Level Contributor
683 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
4 of 5 bubbles Reviewed December 11, 2010

we chose this hotel for the rate and proximity to westfallenhalle,we paid 82 euros/night without breakfast (booked 3 days prior to arrival),the westfallenhalle was literrally across the street (bridge over motorway behind pullman hotel.)10 mins by cab from city center.front of desk staff was very pleasant and fast.Rooms are very very spacious and nicely decorated in 50's -60's style,the beds were very comfortable too. The only things missing were the tea/coffee facilities and a bathtub.Bathrooms are tiny compared tothe size of the room but there is plenty of hot water.Breakfast was served in the room as requested(4 euros extra),and was very tasty.We had a few drinks at the bar the previous night and the bartenders were so professionnal and helpful! Will definitely go back when in dortmund ( the best western quoted double room for 165 euros for the same night and is just a few mins away.)

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LOLANetherlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tehran, Iran
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed September 11, 2010

I stayed in Steigenberger Dortmund for 3 nights in June 2010. The first thing that catches the eye is the cleanliness of rooms, nice beds, comfortable pillows (even an extra pillow in the drawer!), clean sheets. The rooms are spacious and offer comfortablity. The TV is quite old (not LCD). Breakfast was great with lots of choices available. The ladies at the front reception desk were nice and friendly as well as being very helpful providing guide for city access, etc. The W-Lan internet connection is not free and the fee is very expensive with download speed of 128 kbps which is not interesting and sometimes there was no connection at all.
The hotel is located far from the city center (Rheinold Kirche or Westenhellweg). The nearest underground station is Kreuzstr. which is 1 km. away. The streets around don't offer much for a tourist but the Westfallenhalle is nearby and the Dortmund stadium is also nearby. There are parking places available for cars but in a limited number. The lifts are old and a pain in the neck! The bars and restaurants are located in the lobby and the waiters/waitresses are very polite and helpful with variety of food and drinks available but if you are a foreigner don't ever go for a German cuisine and food because it is really junk!
All in all my stay at Steigenberger was memorable but really if I have to choose to stay again in Dortmund, I will choose a hotel which is nearby the city center.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peyman1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Istanbul, Turkey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed December 25, 2009

It was a classic old American style, lots of wood. It was clean but smelling something...
poor breakfast

Stayed December 2009, traveled on business
Helpful?
Thank saromx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, England
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed March 4, 2007

We stayed here for 2 nights in March 2007. We went to Dortmund to watch our son compete in an athletics tournament at the Helmut-Kornig Arena which is part of the Westfalenhallen Complex. The hotel and rooms were clean, the staff more than helpful and the breakfast was plentiful, hot and very good value. The Steigenberger is situated just a 10 minute walk from the complex and a 5/10 minute taxi ride into the centre Dortmund. A great 4 star hotel at 3 star prices. Highly recommended!!!

  • Liked — Convenience to the Westfalenhallen Complex
  • Disliked — Nothing
  • Stayed March 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WorldWideTours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 bubbles Reviewed July 3, 2006

We stayed here for the World Cup, & found the hotel to be clean & friendly. It is close to the Dortmund Stadium & the Westfallen Park. Its a lovely 20 minute stroll into old Dortmund. The Cava Restaurant round the corneris great for chilling out with good food & atmosphere.

Stayed July 2006
Helpful?
1 Thank AFrogson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Steigenberger Hotel Dortmund

Property: Steigenberger Hotel Dortmund
Address: Berswordtstr. 2, 44139 Dortmund, North Rhine-Westphalia, Germany
Phone Number:
Location: Germany > North Rhine-Westphalia > Dortmund
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#1 Luxury Hotel in Dortmund
#4 Romantic Hotel in Dortmund
#7 Business Hotel in Dortmund
Price Range (Based on Average Rates): $
Hotel Class:4 star — Steigenberger Hotel Dortmund 4*
Number of rooms: 166
Official Description (provided by the hotel):
Steigenberger Hotel Dortmund is conveniently located across from the exhibition and congress center. You are both 2 km away from Westfalen Park, with its diverse program of events, theater and guided tours, and from the city center. 166 rooms and suites are available for both business and leisure travelers. Relax in the timeless interior of our rooms, complete with air-conditioning, minibar, flatscreen TV, work desk and laptop safe. ... more   less 
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Also Known As:
Dortmund Steigenberger Hotel

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