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“Great location” 3 of 5 bubbles
Review of Mercure Hotel Dortmund Centrum

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Mercure Hotel Dortmund Centrum
Ranked #10 of 55 Hotels in Dortmund
Lucerne, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great location”
3 of 5 bubbles Reviewed July 6, 2013

Stayed here for the second time with my family. Great location in the city. Parking is almost none but they do a great job of taking care of your car. Breakfast is REALLY good. They have a large TEA bar with great selections. The hotel is a little old school german hotel no doubt but it is clean. The WiFi is by TheCloud. It is REALLY poor in terms of access rights to sights. I got it free on this visit because I pointed out that it says FREE on the web site. Otherwise the WiFi would have been 70 EURO (Really!!). Beads are hard as boards which is great for back sleepers (typical hard german beds).

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HungryKen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NNettstraeter, Assistant to General Manager at Mercure Hotel Dortmund Centrum, responded to this review, July 16, 2013
Dear Guest,

it was a pleasure welcoming you and your family back at Park Inn by Radisson Dortmund!
Many thanks for letting us know about your experiences - great to read, you enjoyed yourselfes at our hotel.

You are right in your opinion about the internet access. At the moment the cost for 24h access is € 17.00 but we are crossing our fingers for being able to offer wifi free of charge soon.

We will keep you updated.

Kind regards,
the whole team of Park Inn by Radisson Dortmund
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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249 reviews from our community

Traveler rating
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    65
    10
    7
See reviews for
21
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103
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Hamburg, Germany
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed June 12, 2013

Old fashioned expensive WLAN Poor breakfast everything Costs something
Poor rooms bathrooms old value for money is poor
Long checkout queue in the morning
Everything grey nothing attractive
Overall summary everything below average

Room Tip: Choose another hotel
See more room tips
  • Stayed June 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Dirk W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NNettstraeter, Team at Mercure Hotel Dortmund Centrum, responded to this review, April 7, 2014
Dear guest,

thank you very much for your feedback.

It is a pity you did not fell as comfortable staying with us as it is our aim.

Your input is highly appreciated as it helps us improve ourselves.

Kind regards,
the whole team of Park Inn by Radisson Dortmund
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed June 10, 2013 via mobile

The location of this hotel is quite good, the rooms are acceptable but not really inviting for a longer stay. In the morning I was woken up by the music which is played all day long outside the rooms. No problem for me, I had to get up anyway but I think it is a little annoying for everyone trying to get a little more rest.
Wi-Fi is very expensive, I think everyone should be able to expect free Wi-Fi access at least in the lobby in hotel categories like these. Though, breakfast was really good, way better than in many other business trip hotels and staff is friendly. I think Park Inn Dormund works out quite well for one or two nights.

  • Stayed April 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank UpperEastSide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NNettstraeter, Assisten to at Mercure Hotel Dortmund Centrum, responded to this review, June 13, 2013
Dear guest,

thank you very much for your detailled and honest feedback to your stay with us.

Your impressions are very useful and have caused some actions already - music in our corridors will be turned off in the evening until morning for example to ensure a relaxing sleep at night.

So thanks again for letting us know.

Kind regards,
the whole team of Park Inn by Radisson Dortmund
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed May 20, 2013

Park Inn by Radussion a 'Business' hotel?Even business persons like some things'free/complementary' than all the time.Or bring there own: coffee, tea sachets, brew up in the sink, remember to clean the sink before having a wash/shave?

Helpful?
Thank D M W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NNettstraeter, Team at Mercure Hotel Dortmund Centrum, responded to this review, April 7, 2014
Dear guest,

thank you very much for your feedback!

This helps us to improve our product and services.

Kind regards,
the whole team of Park Inn by Radisson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Lucerne, Switzerland
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed April 11, 2013

The room is nice and clean, a little bit cold but after turning the heat up it was ok. The people came across very friendly and helpful. Wifi seems to be a bit pricy though compared to other countries.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Coriini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NNettstraeter, Assistant to General Manager at Mercure Hotel Dortmund Centrum, responded to this review, April 15, 2013
Dear guest,

thank you very much for letting us know about your stay at our property!
It was a pleasure receiving your feedback and we shared with our colleagues immediately.
Hopefully we may welcome you bak in Dortmund soon!

Kind regards,
your team of Park Inn by Radisson Dortmund
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asia
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed April 7, 2013

We stay here for 3 nights and is a business hotel.

Hotel staff are helpful
Is very near to the shopping street and food is everywhere.
a food court is available in one of the main shopping complex and at the highest floor.
Convenient, room are clean.
Just get the front desk personnel to help to get a cab when you not able to get any outside the hotel

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TETAsia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NNettstraeter, Assistant to General Manager at Mercure Hotel Dortmund Centrum, responded to this review, April 11, 2013
Dear guest,

thank you very much for sharing your experiences with us!
It is great to read, you enjoyed our property and its location right in the heart of the city.
Hopefully we are able to welcome you back to Dortmund soon!

Kind regards,
your team of Park Inn by Radisson Dortmund
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
45 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed January 26, 2013

Hotel is good. Nice and friendly staff. i got in late and got upgraded to a suite. Location is good, close to the centre of town. about a 15 min walk to the mail railway station.

breakfast was good. nothing to special but all fine.

would happily stay there again.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SteveBGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NNettstraeter, Assitant to General Manager at Mercure Hotel Dortmund Centrum, responded to this review, January 30, 2013
Dear Steve,

thank you very much for taking your time and giving us feedback to your stay at our property.
We are pleased to read, you felt comfortable in your room and enjoyed the breakfast buffet.

Hopefully we are able to welcome you back soon!

Kind regards,
Nicole
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Hotel Dortmund Centrum

Property: Mercure Hotel Dortmund Centrum
Address: Olpe 2, 44135 Dortmund, North Rhine-Westphalia, Germany (Formerly Park Inn by Radisson Dortmund)
Location: Germany > North Rhine-Westphalia > Dortmund
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Luxury Hotel in Dortmund
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel Dortmund Centrum 4*
Number of rooms: 125
Official Description (provided by the hotel):
This 4-star hotel in Dortmund features modern rooms and free spa facilities. It is located on Friedensplatz in the city centre, 200 metres from Stadtgarten Underground Station. The air-conditioned rooms of the Mercure Dortmund Centrum hotel include a flat-screen cable TV and a safe. Free WiFi access is also available. Guests can make free use of the sauna and small fitness studio at the Mercure Dortmund Centrum. The Mercure Dortmund Centrum provides rich breakfast buffets in the mornings. International and regional dishes are served in the Bonvivant restaurant with conservatory and summer terrace. The Mercure Dortmund Centrum's Fortune bar offers a range of cocktails, local beers and small snacks. ... more   less 
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Also Known As:
Dortmund Park Inn

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