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“Slowest service ever experienced”
Review of La Vita

La Vita
Ranked #1,133 of 2,470 Restaurants in Cologne
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Late Night, Reservations
Neighborhood: Altstadt-Nord
Reviewed January 5, 2012

Was in Cologne for the Christmas markets and didn't know the entire city shut down at 2pm on Christmas eve. Found a couple restaurants open and on the way to one, saw La Vita which looked very welcoming. When we arrived there were perhaps three other tables full, but within 30 minutes the entire place was full.

First impression was very positive, staff friendly and speaking Italian, comfortable seating and good bread. Service was initially very attentive and prompt, in fact our appetizer (calamari) came out perhaps too quickly, a couple minutes after we ordered it. It was actually quite nice, lightly breaded and cooked perfectly. Wine list was very expensive, but did manage to find a decent Valpolicella for about 50 euro which is a bit overpriced.

OK, so far so good, but then came the wait for the main course. My wife ordered a truffle pasta and I ordered a filet. (Keep in mind we were perhaps the second table to place our dinner order) We waited, and waited and waited, a total of an hour and fifteen minutes. The only thing that kept us there was that no one else was getting food either, and besides, no other restaurants were open. After all that wait, my wife got a relatively bland pasta dish and I got an amuse bouche sized portion. OK, not quite that small, but i received about 80 grams of beef, exactly three small brussels sprouts and one fingerling potato cut in half. Interestingly enough, it was actually rather tasty.

What was interesting is that while my wife and I were served, we saw people all around us who hadn't so much as had a waiter refill their water glasses for at least an hour. The couple next to us didn't get their main courses until two hours after being seated and when the plates arrived, they didn't have cutlery and the woman's dish was entirely incorrect, beef instead of pasta.

Finally we decided to order dessert with dessert wine. My wife ordered a port and I a muscat. Ten minutes later the waiter came back and asked what my wife had ordered. Five minutes later he came back and asked "white or red". Now I know technically there are white ports, but I would imagine that when someone orders a port, they mean the red kind, besides they only had one on the menu.

Unless they replace the management, I would not recommend this restaurant.

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Thank MABostonPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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44 - 48 of 118 reviews

Reviewed June 8, 2010

What a disappointment! The place looks lovely and the menu interesting but the service was poor, the food satisfactory (if very limited in choice) and the wine very overpriced and poor. Several issues arose during the meal which included having to send back some bottles of wine which had been poorly stored and were undrinkable; the response was to replace them with equally poor wine and, in one instance, slam the newly filled glass onto the table! All in all, this was the poorest meal I had in Germany and one of the most disappointing I have had for a while - and it cost an awful lot considering what we got. Perhaps it was a bad day for the restaurant, but considering every catagory I look for in a restaurant, it failed and did so in style! I'll certainly not return.

Thank PriceTheOrgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2010

A group of 16 expecting a very special dining experience were hugely let down at this restaurant. We were told to select one of two meals to order! We were given expensive bottled water whether we wanted it or not and the glasses were topped up very regularly even when we were about to depart! The food was adequate but the meal was spoilt by three bottles of corked expensive wine! The experience did not compare with a much cheaper restaurant nearby where we eat on the previous evening. Cannot recommend.

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Thank ChasDartmoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2010

WASTE OF MONEY! Massive board, with menu on it, is wheeled to your table - before you have a chance to read it the waiter decides which TWO choices you have!! Your glass of water is topped up with expensive bottled water, constantly, even when you don't want topping up! Over priced, poorly kept wine (sent back 3 bottles!)
Per person, two courses plus (a lot of water) and average wine cost €78.80!!!

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Thank SCandM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2009

Very expensive for ordinary food. This place was a disappointment. It was a stuffy, over -formal diningroom with poorly cooked and presented food. The waiting staff hover like vultures and the big menu board wheeled to your table is a joke. Go to one of the many great restaurants in Cologne. Try the hotel across the road for a great meal but don't waste your Euros in this place.

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1  Thank comingthroughtherye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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