My friends and I had 3 rooms at this hotel last weekend for 4 nights and I was very pleasantly surprised by what we got for our money. Our main criteria were location and 'budget-ish' price and this looked to be a very good compromise. As such, I was expecting small rooms and dated decor for the price, but what a surprise, the bedrooms and bathrooms were all very nicely decorated and very clean.
On arrival our room only had one set of towels and the bed was made up for one person (we'd booked 2 doubles and a single). I asked Sarwen, the very friendly chap on reception, to sort it whilst we went out for a meal and it was without fuss.
The location is also excellent, on a quiet side street just off Neumarkt, which is a major transport interchange and the site of probably the biggest Christmas market in Cologne. It's also 2 mins to the shopping District and 15 mins for the train station and Cathedral. There are lost of bars and clubs 10 mins the other on the ring too, which was partly what we came for too.
The breakfast was pretty good too, hot food and not just the usual German stale lunch box affair.
All in all we couldn't have asked for more from a well located budget hotel with very helpful staff. I have stayed in much worse 4 star hotels!!
Regarding the previous (rubbish) review, I would say that the emails I got when making a reservation were a little curt, but I feel this is perhaps more to do with how Germans interact by email. The only thing this hotel could do better would be too have an online booking system that takes credit/debit cards, but don't let that put you off. The single room was pretty small too, but it didn't bother my friend.
I don't normally write reviews unless they're very good or bad, this place was truly excellent for what we wanted.
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