My better half and I stayed here for the annual Cologne firework display. We stayed for two nights. I am glad that I read the reviews on here before we came or I think I'd have been a little dissapointed.
I was surprised when we arrived at the furnishings inside the hotel, considering it is a 4*. The enterance is very tired looking and in desperate need of redecorating, as are the rooms themselves. The bathroom was very nice and spacious, nice shower etc but to be honest it showed up even more how much the room itself needs redecorating. The floor appeared dirty because the wooden flooring was that worn, even though it was not actually dirty at all. The view was not great, but it didn't bother us a great deal as we were on such a short stay. I would say make sure your balcony door is locked before you leave the room as although the steps are obviously there in case of fire, that and the shared balcony make it very easy for somebody else to enter the room if the door is not properly locked. The reception area was very nicely decorated and we were gratefull for the lift. We did not eat at the hotel so cannot comment on that. The karaoke bar isn't really our scene, drinks were over priced compared to other close bars but we had a good time in there regardless (surprisingly).
The good points that made this stay were,
The staff, especially the manager. He went out of his way to make sure that we had everything we needed. He was very friendly and helpfull, and we felt that had we any real problems (we didn't) they would be dealt with swiftly and with no trouble.
They make sure that there is no trouble in the 'club/bar', and trouble makers are out before anything happens. This was dealt with very seriously and swiftly by the staff. There is allways one wherever you go, but I've never seen the one bad apple dealt with so well or quickly.
Although the room was tired it was a very comfy stay, both of us slept well without any problems. We didn't find the bar downstairs disturbed us at all, but there are ear plugs in the room in case they are needed.
Very good location, you have access to the underground a few doors away, the Dom and the square is only about 20 minutes walk from the hotel. There is a multi story car park around the corner and it's reasonably priced. There are lots of nice bars and restaurants all around you, many different types in every direction.
The price. Although it isn't 4* this is reflected in the price. Very good value for money.
All in all we had a very nice stay and should we come back to cologne we would stay here again without question.
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